Job summary
Join and lead our Schools in Mind Team andcmake a positive impact in children and young peoples lives
Are you a skilled leader with a passion for helping children and young people access mental health and emotional wellbeing support?
Were excited to offer a fantastic opportunity to become the Team Manager for our Schools in Mind Service. If you thrive on driving positive change, empowering teams, and improving lives, we want to hear from you!
Main duties of the job
What You'll Do:
- Lead and inspire our advocacy team to deliver exceptional support.
- Build strong, collaborative relationships with academies and schools.
- Efficiently manage referrals and allocate cases, ensuring timely and effective service delivery.
- Play a key role in developing and growing our services, bringing fresh ideas and innovations.
- Oversee budgets, manage Service Level Agreements, analyse data and prepare reports.
- Leading role on Children and Young Peoples Safeguarding working with DSL in Teesside Mind.
What We're Looking For:
- A good understanding of the mental health needs of children and young people; and a willingness to support a team to respond in schools.
- Proven management experience.
- Exceptional leadership and communication skills to inspire and guide others.
- Resilience and the ability to thrive under pressure while meeting deadlines.
- A commitment to our values and dedication to making a difference.
About us
Teesside Mind has been working in local communities to improve mental health and wellbeing for over 25 years. The environment in which we operate has changed hugely over this time, and the importance of good mental health has never been as widely understood.
One of our proudest achievements in the last 3 years has been collaborating with Primary Care colleagues on the development of Social Prescribing on Teesside. In addition our recent merger with Redcar and Cleveland Mind has enabled us to offer more services to more people across Teesside.
Our communities are facing real challenges because of the legacy of Covid on peoples health and wellbeing, and pressure on resources. Some people are still less well served than others. Young people and people affected by poverty find it most difficult to get help. Our work wont stop until this has changed. There is much more we need to do. Can you help us?
Ours is a vibrant organisation to work for and our staff are our most important asset. We are compassionate, trust worthy and determined. We use evidence-based interventions, backed up by policies, training and clinical support to help people lead full and happy lives.
Job description
Job responsibilities
Management duties:
- Lead on engagement and delivery for a portfolio ofschool partners, from onboarding and setting up delivery, to ongoing support and managing renewals.
- With support from Service Manager ensure allService Level Agreements are negotiated, signed and delivery compliant with terms and conditions.
- Develop close working relationships with lead contacts and be the lead on renewals and upsellopportunities with schools.
- Provide effective line management support and performance management to a team of skilled CYP practitioners and senior practitioner.
- Oversee the day to day running of the service, coordinating practitioner placement, ensuring service delivery is efficient, highly effective and delivered in line with budget working closely with Finance Team.
- Ensure oversight of case management from referral to triage and allocation to practitioner and parent liaison- balancing case numbers and geographical allocation to maximise efficacy and efficiency of the offer.
- Work collaboratively alongside NHS, community partners and education settings. Were relevant work with colleagues from Mental Health CYP partners at relevant external forums e.g. SPOC or with CYP Team Leads at Teesside Mind to ensure the most appropriate pathway is available for the service user.
- Promote good practice and implement service improvements, ensuring quality, and the effective development and delivery of service. This includes undertaking regular quality reviews of safety assessments across the service ensuring practitioners case notes and records are up to date meeting Teesside Minds clinical quality standards.
- Support the team to deliver good quality, evidence-based support, by sharing examples ofgood practice and sourcing useful resources to support service delivery.
- Keep up to date with new policy and system changes, attending information sessions or relevant CYP MH conferences.
- Offering support and consultation to teachers and school staff teams, liaising with parents, SENCO, pastoral support, educational psychology, CAMHS colleagues, Early Help, Social Care and other relevant professionals.
- Collect and analyse service data, including activity data, outcome measures (CORS & Goals) and risk data to produce written reports for the purposes of evidencing service activity to schools and for internal purposes, to identify areas for improvement and best practice.
- Facilitate regular Peer Group supervisions to encourage reflection and shared learning.
- Support Teesside Minds wider CYP team meetings and facility relevant training to support practitioner learning and service users presenting needs.
Safeguarding:
- Lead role within Teesside Mind on Children and Young Peoples Safeguarding working with Designated Safeguarding Lead (DSL) and other CYP Team leads.
- Support staff to respond appropriately to safeguarding issues.
New Business Development:
- Support service manager to identify and pursue new business opportunities that are sustainable and fit within our development plan including marketing and sales to grow the service offer.
- Develop relationships with key stakeholders throughout all local organisations including Schools and local authorities.
- Identify school-specific needs relating to health and wellbeing and use innovative approaches to work collaboratively to achieve joint goals.
- Be able to respond flexibly to changes in the requirements of this post.
Job description
Job responsibilities
Management duties:
- Lead on engagement and delivery for a portfolio ofschool partners, from onboarding and setting up delivery, to ongoing support and managing renewals.
- With support from Service Manager ensure allService Level Agreements are negotiated, signed and delivery compliant with terms and conditions.
- Develop close working relationships with lead contacts and be the lead on renewals and upsellopportunities with schools.
- Provide effective line management support and performance management to a team of skilled CYP practitioners and senior practitioner.
- Oversee the day to day running of the service, coordinating practitioner placement, ensuring service delivery is efficient, highly effective and delivered in line with budget working closely with Finance Team.
- Ensure oversight of case management from referral to triage and allocation to practitioner and parent liaison- balancing case numbers and geographical allocation to maximise efficacy and efficiency of the offer.
- Work collaboratively alongside NHS, community partners and education settings. Were relevant work with colleagues from Mental Health CYP partners at relevant external forums e.g. SPOC or with CYP Team Leads at Teesside Mind to ensure the most appropriate pathway is available for the service user.
- Promote good practice and implement service improvements, ensuring quality, and the effective development and delivery of service. This includes undertaking regular quality reviews of safety assessments across the service ensuring practitioners case notes and records are up to date meeting Teesside Minds clinical quality standards.
- Support the team to deliver good quality, evidence-based support, by sharing examples ofgood practice and sourcing useful resources to support service delivery.
- Keep up to date with new policy and system changes, attending information sessions or relevant CYP MH conferences.
- Offering support and consultation to teachers and school staff teams, liaising with parents, SENCO, pastoral support, educational psychology, CAMHS colleagues, Early Help, Social Care and other relevant professionals.
- Collect and analyse service data, including activity data, outcome measures (CORS & Goals) and risk data to produce written reports for the purposes of evidencing service activity to schools and for internal purposes, to identify areas for improvement and best practice.
- Facilitate regular Peer Group supervisions to encourage reflection and shared learning.
- Support Teesside Minds wider CYP team meetings and facility relevant training to support practitioner learning and service users presenting needs.
Safeguarding:
- Lead role within Teesside Mind on Children and Young Peoples Safeguarding working with Designated Safeguarding Lead (DSL) and other CYP Team leads.
- Support staff to respond appropriately to safeguarding issues.
New Business Development:
- Support service manager to identify and pursue new business opportunities that are sustainable and fit within our development plan including marketing and sales to grow the service offer.
- Develop relationships with key stakeholders throughout all local organisations including Schools and local authorities.
- Identify school-specific needs relating to health and wellbeing and use innovative approaches to work collaboratively to achieve joint goals.
- Be able to respond flexibly to changes in the requirements of this post.
Person Specification
Experience
Essential
- Successful project management - quality assurance, performance management, targets, monitoring reports
- Business development including, sales, marketing, developing business cases and securing investment
- Partnership working and contract management
- Delivering effective line management and performance management supervision (3 years+)
- Identifying and managing safeguarding concerns
- Identifying and making project/service improvements and developments
- Excellent verbal and written communication skills and strong interpersonal skills
Desirable
- Delivering effective case management audits, risk management, record keeping
- Experience of working in an education setting
- Experience of working with children and young people with mental health or emotional distress
Other qualities
Essential
- Caring, compassionate and person-centred approach
- High level of enthusiasm and motivation
- Asset-based values, promoting independence & sense of personal control
- Ability to use supervision and personal development positively and effectively
- Commitment to Minds values and objectives
- Current driving licence and use of own transport for work purposes
Qualifications
Essential
- Education to Level 3 or equivalent
Desirable
- Leadership & management qualification e.g. ILM
Knowledge
Essential
- Understanding of finances and budgets
- Ability to think creatively and generate innovative solutions to changing priorities
- Of the challenges children and young people face
- Administration and up-to-date IT skills
- Ability to manage own workload, minimum supervision, use own initiative & make appropriate decisions
- Ability to work under pressure, problem solve, meet deadlines and targets
Desirable
- Clinical Safety Assessments and risk management
Person Specification
Experience
Essential
- Successful project management - quality assurance, performance management, targets, monitoring reports
- Business development including, sales, marketing, developing business cases and securing investment
- Partnership working and contract management
- Delivering effective line management and performance management supervision (3 years+)
- Identifying and managing safeguarding concerns
- Identifying and making project/service improvements and developments
- Excellent verbal and written communication skills and strong interpersonal skills
Desirable
- Delivering effective case management audits, risk management, record keeping
- Experience of working in an education setting
- Experience of working with children and young people with mental health or emotional distress
Other qualities
Essential
- Caring, compassionate and person-centred approach
- High level of enthusiasm and motivation
- Asset-based values, promoting independence & sense of personal control
- Ability to use supervision and personal development positively and effectively
- Commitment to Minds values and objectives
- Current driving licence and use of own transport for work purposes
Qualifications
Essential
- Education to Level 3 or equivalent
Desirable
- Leadership & management qualification e.g. ILM
Knowledge
Essential
- Understanding of finances and budgets
- Ability to think creatively and generate innovative solutions to changing priorities
- Of the challenges children and young people face
- Administration and up-to-date IT skills
- Ability to manage own workload, minimum supervision, use own initiative & make appropriate decisions
- Ability to work under pressure, problem solve, meet deadlines and targets
Desirable
- Clinical Safety Assessments and risk management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
