Middlesbrough and Stockton Mind Ltd

Supported Self Help Practitioner

Information:

This job is now closed

Job summary

Do you have the compassion, enthusiasm and drive to work in this exciting new project. To contribute to the delivery of the Mind Federation, supported self-help programme. Working together with National Mind (and with other partners) to ensure people have access to a high-quality mental health service.

At Middlesbrough and Stockton Mind we actively encourage self-care for staff and volunteers. We support staff wellness through providing support and supervision, protected time for training, shadowing and peer learning opportunities as well as a great employee assist programme. We want our team to feel supported, valued and fulfilled.

Main duties of the job

Role PurposeYou will...

  • Work with people to overcome early signs of mental health distress such as anxiety, depression, self-esteem, stress, feeling alone, managing emotions, menopause and grief & loss
  • Follow a set programme in providing graded exposure via a facilitated self-help model, including referring people to appropriate support
  • Establish positive client engagement and learning
  • Personalise the delivery of the programme to meet individual needs
  • Promote the concepts of social inclusion, early intervention and recovery

Main Duties

  • Provide weekly calls to clients, offering support, guidance and resources
  • Ensure that clients' details, wellbeing outcomes and case notes are accurately recorded on the data management system
  • Manage all administrative processes accurately and efficiently including the use of the digital platform used for this programme
  • Build and maintain positive relationships with key partner agencies including the programme delivery team from National Mind. This might include attending meetings and events to develop networks and collaborative working
  • Participate in clinical supervision, line management support, peer support sessions and team meetings with the relevant manager(s)
  • Use case studies and other evidence to provide feedback from the service on the client's experience
  • Display the ethos, values and culture that Middlesbrough and Stockton Mind have established. Ensuring policies and procedures are adhered to
  • Be an advocate for Middlesbrough and Stockton Mind

About us

We are Teesside's Leading Mental Health Charity.

We believe everyone has the right to enjoy good mental health and have access to the best possible care and services.

Details

Date posted

28 July 2023

Pay scheme

Other

Salary

£24,808 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0486-23-0009

Job locations

The Mind Centre

90-92 Lothian Road

Middlesbrough

TS4 2QX


Job description

Job responsibilities

Supported Self Help is an early intervention service co-produced between National Mind and local Minds, informed by lived experience. This intervention has successfully been delivered, initially during the covid pandemic and since then, by Mind Cymru and the local Minds in Wales. As a result, National Mind has invested money to offer this service across local Minds in England to support the growing mental health need in the aftermath of the pandemic.

In this roleas a Supported Self Help Practitioner, you will provide telephone or online support, using a 6-week delivery model.

Job description

Job responsibilities

Supported Self Help is an early intervention service co-produced between National Mind and local Minds, informed by lived experience. This intervention has successfully been delivered, initially during the covid pandemic and since then, by Mind Cymru and the local Minds in Wales. As a result, National Mind has invested money to offer this service across local Minds in England to support the growing mental health need in the aftermath of the pandemic.

In this roleas a Supported Self Help Practitioner, you will provide telephone or online support, using a 6-week delivery model.

Person Specification

Qualifications

Essential

  • Level 3 qualification in Health & Social Care or equivalent or working towards

Knowledge

Essential

  • Understanding of IT, digital systems
  • Ability to support people using holistic person-centred planning and self-management techniques within a variety of different pathways

Experience

Essential

  • Experience working with the general public, using active listening skills and be able to communicate with people who have differing support needs
  • Ability to maintain professional boundaries and relationships with a range of individuals and organisations
  • Help people to learn from their own experiences and equip them to move forward
  • Close partnership working with other organisations/services
  • Experience of using online/social media spaces and channels including, responding to interactions

Other Qualities

Essential

  • Being non-judgemental, not making assumptions about a persons experience or beliefs
  • Have developed your own self care skills
  • Be able to reflect; be able to discuss challenges and successes
  • Be able to work outside the 9.00-5.00 working day if needed

Skills and Competencies

Essential

  • Support people, focusing on their strengths, helping them to make use of the resources around them
  • Have the ability to monitor cases, apply session structure and endings
  • Be able to identify any immediate needs and rapid risk management
  • Be a good problem solver and decision maker
  • Ability to work with issues around confidentiality and informed sharing
  • Manage time effectively
Person Specification

Qualifications

Essential

  • Level 3 qualification in Health & Social Care or equivalent or working towards

Knowledge

Essential

  • Understanding of IT, digital systems
  • Ability to support people using holistic person-centred planning and self-management techniques within a variety of different pathways

Experience

Essential

  • Experience working with the general public, using active listening skills and be able to communicate with people who have differing support needs
  • Ability to maintain professional boundaries and relationships with a range of individuals and organisations
  • Help people to learn from their own experiences and equip them to move forward
  • Close partnership working with other organisations/services
  • Experience of using online/social media spaces and channels including, responding to interactions

Other Qualities

Essential

  • Being non-judgemental, not making assumptions about a persons experience or beliefs
  • Have developed your own self care skills
  • Be able to reflect; be able to discuss challenges and successes
  • Be able to work outside the 9.00-5.00 working day if needed

Skills and Competencies

Essential

  • Support people, focusing on their strengths, helping them to make use of the resources around them
  • Have the ability to monitor cases, apply session structure and endings
  • Be able to identify any immediate needs and rapid risk management
  • Be a good problem solver and decision maker
  • Ability to work with issues around confidentiality and informed sharing
  • Manage time effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Middlesbrough and Stockton Mind Ltd

Address

The Mind Centre

90-92 Lothian Road

Middlesbrough

TS4 2QX


Employer's website

http://www.middlesbroughandstocktonmind.org.uk/ (Opens in a new tab)

Employer details

Employer name

Middlesbrough and Stockton Mind Ltd

Address

The Mind Centre

90-92 Lothian Road

Middlesbrough

TS4 2QX


Employer's website

http://www.middlesbroughandstocktonmind.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

28 July 2023

Pay scheme

Other

Salary

£24,808 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0486-23-0009

Job locations

The Mind Centre

90-92 Lothian Road

Middlesbrough

TS4 2QX


Supporting documents

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