Community Healthcare Coordinator
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Job summary
We are recruiting a Community Healthcare Coordinator to join our Community Support team. The post holder will be responsible for the day-to-day administrative duties and running the community specialist clinics at various sites across Harrow.
Based at our office in Northwood, you will take responsibility for effective managing patients bookings, the triage process and using the e-referral service. This is a busy role, with lots of time spent on the phone liaising with patients and booking their appointments. You will need to have a proactive approach and be happy to pitch in and support other services as well as your own, depending on the business requirements.
Main duties of the job
Key responsibilities:
- Day to day administrative duties of HHCIC clinics (i.e. ENT, Gynaecology, Dermatology, MSK)
- Managing patients bookings, triage process and using e-referral service and provide secretarial support.
- Assist in the preparation of consultant led clinics, ensuring efficient administrative support is provided to facilitate the smooth running of clinics by processing referrals received promptly, booking patients into suitable appointments and ensuring that all records are maintained
- Work across various locations such as the GP Access Centre, Head Office and Community Clinics.
- Deal with sensitive and difficult calls effectively and escalate issues to the Service Manager as appropriate
- Assist in the collection of activity and audit data to support monthly reporting and invoicing
About us
Our mission is to provide high quality potential care, enhancing patient experience by providing excellent clinical effectiveness in a safe environment. We work in partnership to provide gold standard services to develop a sustainable future for the local health community.
Details
Date posted
12 July 2024
Pay scheme
Other
Salary
£22,308 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B0480-24-0016
Job locations
Rear of Clearview Homes, Ground Floor, Metro House
203 Pinner Road
Northwood
Middlesex
HA6 1BX
Employer details
Employer name
Harrow Health CIC
Address
Rear of Clearview Homes, Ground Floor, Metro House
203 Pinner Road
Northwood
Middlesex
HA6 1BX
Employer's website
https://www.harrowhealth.org.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
