Sue Ryder

Team Leader - Online Bereavement Counselling Service

The closing date is 14 July 2025

Job summary

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We are there when it matters.

About you

Are you a self-motivated and experienced therapist with proven leadership and management skills? Would you like to work in a cutting-edge bereavement counselling service that is growing and developing to meet continuous demand for high quality professional counselling. We are entering an exciting phase of growth as we transition to a flexible support model offering both single-session therapy and up to six-session interventions. We are seeking a qualified and accredited BACP, UKCP or HCPC therapist (psychologist or counsellor) to deliver focused, outcome-informed grief support remotely.

Qualification in Counselling, Psychotherapy or Psychology.

Accredited member of BACP, UKCP or HCPC.

Additional qualification of at least 80 hours study time in online counselling.

Additional training in short term counselling models

You will have a strong clinical focus, the ability to work within brief interventions, and confidence in using outcome measures. All sessions are delivered online.

Join us in shaping innovative, compassionate grief care.

Main duties of the job

About the job

The main purpose of this position is to support the Clinical Services Manager in running the online bereavement counselling service and palliative care counselling service, providing level 3 NICE 2004, time limited, one to one online psychological therapy to clients. You will lead a team of online bereavement counsellors by providing clinical and operational support and management supervision. Some of the duties are;

To support the Clinical Services Manager, Clinical Operations Manager and Head of Grief and Bereavement in the development, implementation and review of operational policies relating to the service

To provide single-session therapy to individuals experiencing bereavement - national

To provide pre-death support to patients in our hospice communities and their families -local but online, remote

To contribute to the development of best practice within the service

To maintain up to date knowledge of legislation, ethics, national and local

policies and procedures

To drive continuous improvement activity, in particular carrying out auditing and

data collection and analysis

To support the Clinical Services Manager to investigate counselling

incidents, complaints or safeguarding concerns

For full role duties and responsibilities, please view the attached Job description

About us

Benefits

Enhanced pay for unsociable hours

Company pension scheme

27 days holiday - rising to 33 with length of service plus bank holidays

Enhanced maternity and paternity pay

Enhanced sick pay

Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals

Staff discount of 10% on new goods online at shop.sueryder.org

Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.

Join the team and be there when it matters.

Details

Date posted

08 July 2025

Pay scheme

Other

Salary

£37,523 to £41,239 a year Depending on experience, plus competitive benefits

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working, Compressed hours

Reference number

B0475-25-0047

Job locations

Homebased, with occasional travel

London

NW1 1BU


Job description

Job responsibilities

Please see the supporting document for the full job description. If you have any further questions or enquiries then please do not hesitate to contact the Recruiter.

Job description

Job responsibilities

Please see the supporting document for the full job description. If you have any further questions or enquiries then please do not hesitate to contact the Recruiter.

Person Specification

Qualifications

Essential

  • -Diploma/Degree in Counselling or Psychotherapy.
  • -Accredited member of BACP or UKCP
  • - Additional qualification of at least 80 hours study time in online counselling
  • -Additional training in short term counselling models.
  • -CPD in working with bereavement, loss and grief.
  • -Evidence of significant post-qualifying continuous professional development.
  • -Qualification in counselling supervision.

Desirable

  • - AAG (Adult Attitude to Grief) training (desirable)
Person Specification

Qualifications

Essential

  • -Diploma/Degree in Counselling or Psychotherapy.
  • -Accredited member of BACP or UKCP
  • - Additional qualification of at least 80 hours study time in online counselling
  • -Additional training in short term counselling models.
  • -CPD in working with bereavement, loss and grief.
  • -Evidence of significant post-qualifying continuous professional development.
  • -Qualification in counselling supervision.

Desirable

  • - AAG (Adult Attitude to Grief) training (desirable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sue Ryder

Address

Homebased, with occasional travel

London

NW1 1BU


Employer's website

https://www.sueryder.org (Opens in a new tab)

Employer details

Employer name

Sue Ryder

Address

Homebased, with occasional travel

London

NW1 1BU


Employer's website

https://www.sueryder.org (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Hannah Butcher

hannah.butcher@sueryder.org

Details

Date posted

08 July 2025

Pay scheme

Other

Salary

£37,523 to £41,239 a year Depending on experience, plus competitive benefits

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working, Compressed hours

Reference number

B0475-25-0047

Job locations

Homebased, with occasional travel

London

NW1 1BU


Supporting documents

Privacy notice

Sue Ryder's privacy notice (opens in a new tab)