Job summary
An exciting opportunity has arisen for a Deputy
Head of Care (Registered Manager) to join our Nursing and Care Team. This role
will require the successful candidate to lead and
manage the delivery of high-quality care and support services in compliance
with Care Quality Commission (CQC) and Office for Standards in Education,
Childrens Services and Skills (Ofsted) regulations. This role is essential
in ensuring that the organisation meets its statutory obligations and maintains
a culture of continuous improvement and excellence in care.
Staff benefits include London
weighting, shuttle bus, and more Read more below
Main duties of the job
The
Deputy Head of Care (Registered Manager) will work collaboratively within the
Nursing Directorate, reporting directly to the Head of Care, to develop and
implement strategies that enhance service delivery while safeguarding the
welfare of children and young people. The post holder will be responsible for
fostering a positive environment that promotes the emotional and physical
well-being of all service users, ensuring that their needs are at the forefront
of service provision.
You
will be responsible and accountable for leading the organisation in the
implementation, and ongoing monitoring of the National Minimum Standards for
Childrens Homes and Care Quality Commission standards. Ensuring that children
and families are involved in the evaluation and development of changes to
service provision.
With experience of
working in a complex environment, across a large and diverse workforce, you
will be exceptionally organised with a high-level of attention to detail. You
will naturally possess excellent inter-personal skills, and an ability to
consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
About us
About Us
The Childrens Trust is
the UKs leading charity for children with acquired brain injury, providing
expert rehabilitation, education, therapy, and care at our national specialist
centre in Tadworth, and to children and their families across the UK, via our
Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we
are located just outside of London, close to the M25 (accessible via Junction
8, A217 to Tadworth) and easily accessible via National Rail, by way of:
Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is
highly rewarding, and in addition to an attractive salary, we offer a valuable
range of benefits, including, adoption pay, time off for fertility treatment,
enhanced paternity leave, paid carers leave, time out days for those
experiencing menopause symptoms, time off for gender reassignment.
We also offer
additional annual leave days for those with long service, with entitlements
ranging from 35 to 41 days (including bank holidays) depending on your length
of service.
Other benefits include
free on-site parking; a staff shuttle service from Epsom and Sutton train
stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation
(subject to availability), the ability to retain your NHS pension (where
applicable) or the opportunity to join an alternative scheme, and the
opportunity to develop your career in a supportive and collaborative
environment.
Job description
Job responsibilities
Leadership and Management
Ensure high standards of care are delivered in line with CQC and Ofsted regulations.
- Develop and implement operational policies and procedures that promote best practices and compliance with regulatory requirements.
- Provide effective leadership and support to the care team, fostering a culture of teamwork, accountability, and professional development.
Participate in senior site management rota.
Regulatory Compliance
Ensure the organisation meets all legislative and regulatory requirements, including preparation for inspections by CQC and Ofsted.
- Maintain up-to-date knowledge of relevant legislation, standards, and best practices in childrens care services and brief other staff accordingly.
- Foster and maintain excellent working relationships with key individuals within the regulatory organisations.
Oversee the completion of required documentation and reporting processes to regulatory bodies, ensuring accuracy and timeliness.
Quality Assurance and Improvement
Develop and implement quality assurance frameworks to monitor, evaluate, and improve the quality of care and support provided.
- Lead regular audits and assessments of service delivery, utilising feedback from children, families, and staff to inform service improvements.
Address any issues of non-compliance or areas for improvement identified through inspections, complaints, or incident reports.
Safeguarding and Risk Management
Ensure robust safeguarding policies and practices are in place, promoting a safe environment for children and young people.
- Conduct risk assessments and implement risk management strategies to mitigate potential hazards to service users and staff.
- Collaborate with external agencies and stakeholders to promote safeguarding and effective multi-agency working.
Staff Development and Training
Identify training needs and ensure all staff receive appropriate training and professional development opportunities.
- Foster an environment that encourages staff to share knowledge and best practices.
Budget Management and Resource Allocation
Assist in the development and management of budgets for care services, ensuring effective use of resources to achieve financial sustainability.
Stakeholder Engagement
Build and maintain effective relationships with children, families, staff, and external stakeholders, promoting open communication and collaboration.
- Engage with families and service users to ensure their voices are heard in service planning and delivery.
- Participate in local and national networks to share best practices and contribute to the development of childrens services.
Strategic Development
Contribute to the strategic planning and development of care services in alignment with the organisations objectives and community needs.
Identify opportunities for service enhancement and innovation to better meet the needs of children and families.
Professionalism
Takes action and raises concerns.
Adhere to the policies and procedures of The Childrens Trust.
Maintain professional boundaries and professionalism at all times.
Committed to demonstrating the organisations values and behaviours at all times.
Health and Safey
Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures.
Provide evidence of all vaccinations (or medical exemption) required for the post.
Adhere to manual handling procedures and complete mandatory manual handling training.
Promotes the health and safety of others.
Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
Treats challenges and problems as a learning experience.
Remains organised and focused when under pressure.
Responds appropriately and effectively to all constructive feedback.
Motivates self and other.
Whilst undertaking the duties of the substantively employed role, this post is required to participate in a senior rota cover on site and respond to clinical escalations only in addition to their role.
Job description
Job responsibilities
Leadership and Management
Ensure high standards of care are delivered in line with CQC and Ofsted regulations.
- Develop and implement operational policies and procedures that promote best practices and compliance with regulatory requirements.
- Provide effective leadership and support to the care team, fostering a culture of teamwork, accountability, and professional development.
Participate in senior site management rota.
Regulatory Compliance
Ensure the organisation meets all legislative and regulatory requirements, including preparation for inspections by CQC and Ofsted.
- Maintain up-to-date knowledge of relevant legislation, standards, and best practices in childrens care services and brief other staff accordingly.
- Foster and maintain excellent working relationships with key individuals within the regulatory organisations.
Oversee the completion of required documentation and reporting processes to regulatory bodies, ensuring accuracy and timeliness.
Quality Assurance and Improvement
Develop and implement quality assurance frameworks to monitor, evaluate, and improve the quality of care and support provided.
- Lead regular audits and assessments of service delivery, utilising feedback from children, families, and staff to inform service improvements.
Address any issues of non-compliance or areas for improvement identified through inspections, complaints, or incident reports.
Safeguarding and Risk Management
Ensure robust safeguarding policies and practices are in place, promoting a safe environment for children and young people.
- Conduct risk assessments and implement risk management strategies to mitigate potential hazards to service users and staff.
- Collaborate with external agencies and stakeholders to promote safeguarding and effective multi-agency working.
Staff Development and Training
Identify training needs and ensure all staff receive appropriate training and professional development opportunities.
- Foster an environment that encourages staff to share knowledge and best practices.
Budget Management and Resource Allocation
Assist in the development and management of budgets for care services, ensuring effective use of resources to achieve financial sustainability.
Stakeholder Engagement
Build and maintain effective relationships with children, families, staff, and external stakeholders, promoting open communication and collaboration.
- Engage with families and service users to ensure their voices are heard in service planning and delivery.
- Participate in local and national networks to share best practices and contribute to the development of childrens services.
Strategic Development
Contribute to the strategic planning and development of care services in alignment with the organisations objectives and community needs.
Identify opportunities for service enhancement and innovation to better meet the needs of children and families.
Professionalism
Takes action and raises concerns.
Adhere to the policies and procedures of The Childrens Trust.
Maintain professional boundaries and professionalism at all times.
Committed to demonstrating the organisations values and behaviours at all times.
Health and Safey
Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures.
Provide evidence of all vaccinations (or medical exemption) required for the post.
Adhere to manual handling procedures and complete mandatory manual handling training.
Promotes the health and safety of others.
Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
Treats challenges and problems as a learning experience.
Remains organised and focused when under pressure.
Responds appropriately and effectively to all constructive feedback.
Motivates self and other.
Whilst undertaking the duties of the substantively employed role, this post is required to participate in a senior rota cover on site and respond to clinical escalations only in addition to their role.
Person Specification
Skills, Abilities & Knowledge
Essential
- Exhibits a dynamic, passionate, open, collaborative, and supportive leadership style.
- Expert understanding of the health and care regulatory frameworks.
- Able to build teams and delegate.
- Capable of problem-solving, making informed decisions, and taking charge of situations.
- Excellent interpersonal skills.
- Strong influencing skills.
- In depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
- Demonstrable track record of achievement in quality and patient safety.
- Possesses experience in leading a service and driving transformational change.
- Experience managing projects.
- Experience of effective partnership working, with both internal and external stakeholders.
- Experience of managing budgets.
Qualifications
Essential
- Registered Nurse.
- Leadership / management qualification.
Desirable
- Masters Degree in relevant subject.
Experience
Essential
- Evidence of recent management and leadership experience at equivalent to Band 7 or above, for a minimum of two years.
- Experience of working within a health and care regulatory framework, specifically OFSTED and the CQC.
- Demonstrates a commitment to continuous professional and personal development.
- Experience of working with children and families with complex health needs.
Personal Qualities
Essential
- Commitment to the vision and values of The Childrens Trust.
- Flexible and can do attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
Person Specification
Skills, Abilities & Knowledge
Essential
- Exhibits a dynamic, passionate, open, collaborative, and supportive leadership style.
- Expert understanding of the health and care regulatory frameworks.
- Able to build teams and delegate.
- Capable of problem-solving, making informed decisions, and taking charge of situations.
- Excellent interpersonal skills.
- Strong influencing skills.
- In depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
- Demonstrable track record of achievement in quality and patient safety.
- Possesses experience in leading a service and driving transformational change.
- Experience managing projects.
- Experience of effective partnership working, with both internal and external stakeholders.
- Experience of managing budgets.
Qualifications
Essential
- Registered Nurse.
- Leadership / management qualification.
Desirable
- Masters Degree in relevant subject.
Experience
Essential
- Evidence of recent management and leadership experience at equivalent to Band 7 or above, for a minimum of two years.
- Experience of working within a health and care regulatory framework, specifically OFSTED and the CQC.
- Demonstrates a commitment to continuous professional and personal development.
- Experience of working with children and families with complex health needs.
Personal Qualities
Essential
- Commitment to the vision and values of The Childrens Trust.
- Flexible and can do attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
