Placement Manager

Job description

Job responsibilities

The role of Placement Manager is key to the successful management of childrens placements across school residential, neurorehabilitation and community rehabilitation services (UK and International), providing centralised administrative support during a childs placement, coordinating effective and timely communications between internal and external stakeholders from pre-admission through to discharge.

You will support the Senior Business Development & Commissioning Manager, as well as working closely with the wider multidisciplinary team. Externally, you will liaise with Families, Commissioners, Social Workers, local NHS teams and Embassies (International placements).

Duties and Responsibilities

Work in collaboration with the Senior Placement Managers and multidisciplinary team to manage the childs pathway from the time they are accepted for admission, through their care pathway and discharge.

Work with Senior Placement Managers and Senior Business Development & Commissioning Manager to ensure the package and contract issued to funders is appropriate for the childs needs and is regularly reviewed to ensure the care needs.

Work with multi-disciplinary teams across school and child and family services to ensure that all clinical and contractual requirements for the child are comprehensively managed.

Escalate complex and unresolved issues for support to ensure a positive outcome.

Ensure the parents/guardians, multidisciplinary team are aware pre-admission and throughout the admission of the arrangements for the admission, including length of stay and discharge plans.

Take on the lead role for discharge coordination for children and young people accessing neurorehabilitation and step-down placements. Proactively plan discharges including liaison with multiagency teams required to take over care. Where appropriate, chairing discharge planning meetings.

Work with the multi-disciplinary team at The Childrens Trust and external stakeholders to lead transitions for young people preparing for adulthood, coordinating support for transition and discharge to adult provisions.

Manage childrens funding requests as they arise across services (such as specialist therapy equipment, medical interventions, extensions to placements) including securing funding with the relevant authority and inputting funding details onto internal systems to recharge.

Maintain electronic files. Document all communications with stakeholders in appropriate files using our internal electronic record keeping system.

Organise, collate and disseminate reports as appropriate and in a timely manner.

Delegate tasks as appropriate to Placement Officer e.g. booking accommodation, booking parking/visitors badges, chasing completion of reports, minute taking.

Support coordinating professional in complex meetings with parents concerning the child's placement.

Oversee interpreter booking process supported by Placement Officer. Key point of contact/line manager for interpreters whilst they are on-site.

Maintain various spreadsheets to ensure data is correct for reporting, including meetings schedule, equipment, interpreter bookings.

Attend weekly house rounds for child and family services, ensuring actions are shared with other Placement Managers and followed up accordingly.

Ensure key staff list is up to date with allocated professionals within each childs multidisciplinary team for all services.

Support the taking of meeting minutes, primarily by the Placement Officer, deputizing in their absence, in collaboration with the chair of each meeting and distribute, as appropriate, in a timely manner.

Establish good working relationships with funding authorities and embassies and keep them up to date throughout a childs placement.

Responsible for ensuring that all childrens placements have current funding arrangements in place, including a signed contract. Ensure that all funding packages are put onto the system prior to the placement starting and updated with any changes throughout.

Write funding request letters in collaboration with Senior Placement Managers and Senior Business Development & Commissioning Manager.

Assist funding authorities when required, with requests, including gathering further information for discharge planning.

To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Additional tasks

Provide cross cover within the Business Development & Commissioning Team. Health & Safety

Professionalism

Takes action and raises concerns.

Adhere to the policies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisations values and behaviours at all times.

Health and Safety

Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures.

Provide evidence of all vaccinations (or medical exemption) required for the post.

Adhere to manual handling procedures and complete mandatory manual handling training.

Promotes the health and safety of others.

Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.

Responsible for identifying and mitigating risk within the work environment.

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.

Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.

Treats challenges and problems as a learning experience.

Remains organised and focused when under pressure.

Responds appropriately and effectively to all constructive feedback.

Motivates self and other.

Person Specification

Personal Qualities

Essential

• Commitment to the vision and values of The Childrens Trust.
• Flexible and can do attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

Experience

Essential

• Customer service.
• Contract or Financial Management.

Desirable

• Minute taking.
• Working with multi-disciplinary teams.

Qualifications

Essential

• Educated to A level or equivalent.

Desirable

• Secretarial/minute taking qualification.
• Graduate level qualification or equivalent experience.

Skills & Knowledge

Essential

• Highly organised approach.
• Strong administrative experience essential.l
• Excellent written and verbal communication skills.
• Able to prioritise own workload and to use own initiative.
• Computer literate and able to use IT systems.
• Strong knowledge of Microsoft Office.
• Understanding of health care and education sector.

Desirable

• Understanding of statutory funding in NHS and/or local authorities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Children's Trust

Address

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU

Employer's website

https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)