Bank Housekeeping Assistant - Cleaner

Job description

Job responsibilities

Site wide general housekeeping service ensure that the housekeeping services is of an acceptable level and is consistent across site.

Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.

Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.

Liaise with the Housekeeping Supervisor and House Staff on a daily basis carrying out special requests in relation to Housekeeping.

Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained informing the Housekeeping Supervisor of stock requiring ordering.

Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.

Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.

Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.

Prioritise work to complete assignments in a timely manner.

Assist other members of the Site Services and Facilities teams as required.

Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Central Laundry Services/Staff Accommodation

Where resourcing requirements are required to assist in the provision of these services.

Where required work with the Housekeeping Lead/Laundry Operatives to process the laundry in a timely and efficient manner according to the standard operating procedures ensuring that cleanliness and hygiene standards are met and maintained in the central laundry.

Where required any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible.

Where required assist the Housekeeping Supervisor/Assistants to ensure that accommodation is prepared to agreed standards for guests/staff to move in.

Where required carry out the final check of accommodation on a changeover day to ensure minimum standards have been met and guests are able to move in.

Highlight any issues regarding tenant occupation to the Housekeeping Supervisor and in their absence to the Housekeeping Lead (as appropriate).

Training & Development

In conjunction with the Housekeeping Lead through training and development and customer liaison maintain a high standard of cleanliness.

Attend team meetings with housekeeping and laundry staff.

Attend mandatory training sessions and gain the required certification.

Develop self to improve personal performance within the department.

Regularly for performance and development review, identifying learning objectives and setting targets, identifying opportunities for professional development.

Read all policies and procedures relevant to working practice and to keep up to date with policy changes as they occur.

Professionalism

Takes action and raises concerns.

Adhere to the policies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisations values and behaviours at all times.

Health and Safety

The role requires a significant degree of manual handling and working with house services/laundry equipment.

Adheres to all health and safety guidelines, including infection prevention and control.

Provide evidence of all vaccinations (or medical exemption) required for the post.

Adhere to manual handling procedures and complete mandatory manual handling training.

Promotes the health and safety of others.

Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.

Responsible for identifying and mitigating risk within the work environment.

Attend all mandatory training sessions relevant to the role.

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.

Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.

Treats challenges and problems as a learning experience.

Remains organised and focused when under pressure.

Responds appropriately and effectively to all constructive feedback.

Motivates self and others.

Person Specification

Experience

Essential

• Able to work as part of a team.
• Health and safety awareness.

Desirable

• Understanding of working within a caring environment.
• Previous experience in a housekeeping/cleaning role (ideally from a NHS/Schools or equivalent background).

Skills & Abilities

Essential

• Physically fit for moving, lifting, and cleaning.
• Friendly and caring.
• Understanding of childrens needs.
• Able to take responsibility for their own work.
• Flexible and adaptable.
• Able to follow instructions and procedures.
• Able to communicate effectively with line manager and all staff.
• Strong organisational skills.

Knowledge

Desirable

• Knowledge of Health & Safety.
• Knowledge of Infection Control within a house services environment.
• To have a knowledge of Health and Safety requirements when handling and storing cleaning materials.

Personal Qualities

Essential

• Commitment to the vision and values of The Childrens Trust.
• Flexible and can do attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

Qualifications

Desirable

• GCSE English (grade C or above) or equivalent.
• NVQ Level 2 in Housekeeping Services (or willingness to work towards).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Children's Trust

Address

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU

Employer's website

https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)