Senior Estates Manager

Job description

Job responsibilities

Estate Management

Help develop and champion effective use of the CAFM and compliance systems.

Ensure compliance standards are embedded across the service, regular reporting is in place, investigating where standards not met and ensuring measures are in place to mitigate identified issues.

Ensure hard services are managed in accordance with agreed process, procedures and statutory compliance, guidance, and best practice.

Ensure condition and lifecycle process delivered to support in year budget management and definition of annual budget submissions.

Manage the delivery of estate capital investment and small projects ensuring project scope and programmes deliver against specific outcomes arising from the estate strategy.

Development of sub-strategies to the estate strategy and associated policies and SOPs.

Responsibility for the organisational green plan and net zero strategy.

Support the Head of Estates and Health and Safety in the development and implementation of estates resilience management systems including emergency response and business continuity.

Proactively identify and implement efficiencies in system of work and financials to support the progress of the organisation.

Ensure the maintenance of the tree register, overseeing annual maintenance checks and completion of recommendations in accordance with the tree preservation orders.

To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Skills and Responsibilities

To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time

Operational responsibility for Estates budgets, projecting year end position on a monthly basis.

Oversight and ongoing development of CAFM and compliance systems.

Provide operational expertise in all matters pertaining to the estate including compliance, asset management, service delivery and capital investment where required.

Oversight of Maintenance, Gardening, Transport and Logistics, ensuring that responsibilities are delivered in an efficient and timely manner.

Management of Estates Risk Register, ensuring issues are escalated to the Head of Estates and Health & Safety as appropriate.

Ensure that fire safety precautions are implemented, following a risk managed approach.

Participate in on-call duties, providing management support out of hours as may be required.

Coordination and oversite of contracts.

Management of Self and Others

Deputise as required for head of department.

Support head of department in estate requirements.

Line management and leadership of Facilities Manager.

Support to Customer Services Manager, Head of Health & Safety and Projects Manager deputising as required.

Provide strong leadership, motivating and engaging direct reports and other members of the Estates team, supporting the Head of Estates and Health & Safety in the delivery of estates strategy and other duties that may be assigned. This includes developing and refining systems and processes, whilst delivering professional and customer orientated services.

Communication

Manage relationships and engage internally, across the organisation, and externally to achieve specified outcomes.

Represent the department at committees and meetings with different types of stakeholders.

Ensure effective communication within the team and across the Estates department, ensuring cohesive working practices across all areas.

Governance

Ensure a compliant estate through collation and monitoring of compliance and performance data in line with the organisations SLAs and KPIS, identifying and documenting non-compliance and risks. Provide detailed actions to address these issues, and report regularly to the Head of Estates and Health & Safety.

Chair and attending groups and committees as defined in the Estates governance structure.

Provide appropriate financial and progress reporting to relevant departments required to support the organisational strategy.

Establish appropriate systems for managing risks and issues across key projects and initiatives.

Professionalism

Takes action and raises concerns.

Adhere to the policies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisations values and behaviours at all times.

Health and Safety

Adheres to all Health and Safety guidelines, principles and regulations to perform your role and comply with The Childrens Trust policies and procedures.

Provide evidence of all vaccinations (or medical exemption) required for the post.

Adhere to manual handling procedures and complete mandatory manual handling training.

Promotes the health and safety of others.

Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.

Responsible for identifying and mitigating risk within the work environment.

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.

Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.

Treats challenges and problems as a learning experience.

Remains organised and focused when under pressure.

Responds appropriately and effectively to all constructive feedback.

Motivates self and others.

Person Specification

Experience

Essential

• Substantial experience in building services and proven experience in estates Health and Safety services at an appropriate management level.
• Working knowledge of complete engineering systems and maintenance procedures.

Desirable

• Evidence of managing compliance in an estates environment including data capture, reporting and risk management.
• Evidence of achievements in a complex work environment including effective management of change.

Personal Qualities

Essential

• Commitment to the vision and values of The Childrens Trust.
• Flexible and can do attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

Qualifications

Essential

• Educated to Degree level or equivalent knowledge gained through a minimum of 5 years FM management experience and CPD.
• Membership of appropriate professional organisation.
• NEBOSH general certificate

Desirable

• Degree or equivalent qualification in engineering, building, estates or facilities management.

Skills & Knowledge

Essential

• Excellent interpersonal, communication and influencing skills with the ability to establish effective working relationships with managers and external advisors.
• Personal and professional demeanour and credibility that generates trust and confidence in others.
• Ability to convey complex messages simply to a range of audiences, including preparation and presentation of reports.
• Ability to adapt communication style to meet audience requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Children's Trust

Address

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU

Employer's website

https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)