Job summary
An exciting
opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new
partnership delivering substance use treatment and recovery services across
Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered in
partnership between Turning Point, Framework and Double Impact. The partnership
combines Turning Points national experience as an outstanding substance use
provider together with Double Impacts specialism in lived experience and
recovery and Frameworks expertise supporting service users with complex
issues.
Our Recovery
First model underpins everything at Lincolnshire Recovery Partnership, with
lived experience recovery fully integrated and visible
throughout.Lincolnshires residents will benefit from Lincolnshire
Recovery Partnerships highly integrated and highly localised approach,
supporting with multiple issues across all parts of Lincolnshire.
As a Quality & Governance Manager we offer a starting
salary of £34,125 rising each year in line with our pay progression salary
bands, rising to £39,921 per year. (Dependent on experience you may be offered
a starting salary above the initial starting salary).
You will have
opportunities to progress your career with a structured learning journey and
clearly defined career pathways that will enable you to achieve your long-term
goals and work to your strengths.
Main duties of the job
You will lead on ensuring that
the service complies with all aspects of organisational governance and drive
continuous improvement in the quality of services delivered to ensure a high
quality and high performing service.
You will lead incident review
process across the service including co-ordinating and authoring serious
incident review reports and coroners reports.
You will also lead and co-ordinate all audit activities across the
service ensuring that learning is collated and shared to drive continuous
improvement. You will work
collaboratively with:
- Risk and
Assurancedepartment to ensure regulatory and compliance issues are
addressed in services and that quality systems are in place
- Data and Performance Lead
to ensure all performance indicators are met and data quality if high
- Local Training and Practice
Lead to ensure that learning feeds into training and staff competence
assessments
- National Involvement Lead
and Double Impact Co-Production manager to monitor service user feedback
themes
- Management Team to embed
clinical governance framework
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job we offer you a career.
We reserve the right to close this advert early if we are
able to appoint to the vacancy before the advertised closed date.
Job description
Job responsibilities
(Please see attached Job Description)
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes:
- Comprehensive learning and development opportunities so we can invest in your future were proud to have a silver accreditation fromInvestors in People.Choose from our range of courses to gain recognised qualifications
- 31 days paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings!
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more all free to you and your immediate family
- Recognition awards to recognise colleagues inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!
Job description
Job responsibilities
(Please see attached Job Description)
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes:
- Comprehensive learning and development opportunities so we can invest in your future were proud to have a silver accreditation fromInvestors in People.Choose from our range of courses to gain recognised qualifications
- 31 days paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings!
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more all free to you and your immediate family
- Recognition awards to recognise colleagues inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!
Person Specification
Experience
Essential
- Analytical and ability to interpret data
- Proven experience in monitoring, auditing and improving quality of service
- Experience of computerised systems including advanced knowledge of software applications, Inc. Microsoft Office in particular
- Excellent administrative and organisational skills
- Ability to work as part of a team, demonstrating support to other team members and other teams
- Experience of working within CQC registered services, and related standards of governance
- Competencies in incident management processes, and feedback mechanisms.
- Familiarity with internal and external standards and expectations
- Customer focussed approach to both internal and external customers
- Good organisational skills and ability to work on own initiative
- Excellent report writing skills
Person Specification
Experience
Essential
- Analytical and ability to interpret data
- Proven experience in monitoring, auditing and improving quality of service
- Experience of computerised systems including advanced knowledge of software applications, Inc. Microsoft Office in particular
- Excellent administrative and organisational skills
- Ability to work as part of a team, demonstrating support to other team members and other teams
- Experience of working within CQC registered services, and related standards of governance
- Competencies in incident management processes, and feedback mechanisms.
- Familiarity with internal and external standards and expectations
- Customer focussed approach to both internal and external customers
- Good organisational skills and ability to work on own initiative
- Excellent report writing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
