Project Manager

Job description

Job responsibilities

Working under the management of the Director of Strategy & Development, you will have the following key responsibilities: -

To lead on the implementation of specific projects and pieces of work

To ensure the appropriate facilitation and administration of PGPA Board and meetings and provide Board assurance by maintenance of project/work plans, risk log(s), actions and decisions trackers(s).

To maintain an overview of all contractual reporting requirements and ensure that they are met

To act as the central contact point for PGPA Practice Members and partner organisations, promptly responding to requests for advice, information and support and escalating as appropriate

To oversee the dissemination of information and updates from the PGPA team to the PGPA Members and partner organisations.

To represent PGPA at various meetings and events.

To collate and manage statistical information on behalf of PGPA.

To oversee the organisation and facilitation of focus groups and workshops and events on behalf of PGPA

To provide and receive exceptionally complex, detailed and often sensitive information in a confidential and professional manner.

To use a high level of interpersonal and communication skills to deliver information in what can sometimes be extremely emotive situations.

Supports human resources processes by administering tests, scheduling appointments, maintaining records and information.

Substantiates applicants skills by administering and scoring tests.

Schedules examinations by coordinating appointments.

Scheduling interviews and in some cases conducting interviews as part of the interviewing panel.

Welcomes new employees to the organisation by conducting/arranging inductions.

Line management of staff

Collects and provides payroll information

Submit workforce data reports for PCN staff employed through PGPA by assembling, preparing, and analysing data

Maintains employee information by entering and updating employment and status-change data.

To provide general office management and support

To work flexibly in line with the needs of service, including some occasional early morning or evening work

You will work as part of a team but will also frequently work unsupervised and using your own autonomy

This role profile is not exhaustive and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice or staff information. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, or the member practices may only be divulged to authorised persons in accordance with PGPA policies and procedures relating to confidentiality and the protection of personal and sensitive data, or under the guidance of your manager.

Person Specification

Qualifications

Essential

• Project or Programme Management qualification or significant demonstrable experience in managing complex projects using a robust methodology.

Skills and abilities

Essential

• Evidence of designing, implementing and maintaining office document control systems.
• Evidence of compiling and producing high quality professional written reports and business cases.
• Ability to negotiate with staff/other partners and motivate stakeholders to deliver service improvement.
• Excellent analytical and problem-solving skills with ability to analyse interpret and resolve issues.
• Has a logical and analytical approach when designing a new solution.
• Ability to plan multiple concurrent activities, manage project teams, allocate and prioritise resources and meet objectives.
• Confident communicator, able to establish relationships with staff at all levels and to work with external stakeholders.
• Ability to convey new requirements, which may contain complex information to both technical and non-technical staff/ partners/stakeholders including presentations to large groups.
• Strong administrative and planning skills, able to plan effectively against deadlines in order to produce timely outputs and deliverables.
• Skills in taking minutes of meetings, strong report writing and document presentation skills (eg producing professional reports and documents)
• Able to use practice systems such as SystmOne and EMIS.
• Ability to deal with confidential issues in a professional and sensitive manner.
• Ability to perform and deliver under pressure.
• Ability to work as part of a team or alone
• Demonstrates a positive attitude and integrity
• Able to make a connection between their work and the benefit to patients and the public
• Ability to travel must be able to visit locations across the organisation.

Experience

Essential

• Proven work record of consistently achieving high standards and delivering objectives and priorities.
• Experience of hands-on delivery and management of complex full lifecycle projects, ideally within the NHS or a public sector organisation.
• Experience of working with staff to implement service improvements.
• Experience of working in primary care
• Experience of using QI methodologies, e.g. analysis Time in Motion, process mapping, 5 whys, PDSA cycles etc
• Experience in leading a team.

Desirable

• Experience of co-ordinating and supporting to deliver focus groups
• NHS Operational Experience
• Practice Management Experience
• Experience of organising and facilitating events for large numbers of people

Knowledge

Essential

• Comprehensive knowledge and experience of all Microsoft Office packages

Desirable

• Understanding of the NHS Long Term Plan and how this might impact primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pennine GP Alliance

Address

C/O Spring Hall Medical Practice

173c Spring Hall Lane

Halifax

HX1 4JG

Employer's website

https://penninegpa.co.uk/ (Opens in a new tab)