Job responsibilities
Job Outline
The Project Support Officer is a key role in the team
providing efficient, effective, and timely
administrative support.
The post holder will be expected
to manage confidential information, exercising discretion and upholding high professional and ethical standards
The post holder
will provide programme support to assist the PMO team with or lead aspects
of the following:
Undertake duties as directed by the CEO / Programme Manager to support the delivery and implementation of specific projects.
Compile
data and produce reports as required.
Support the team in the management and updates
of project plans, risk and issues logs, communication and engagement plans and other project related
documentation.
Provide
general support to a wide variety of projects.
Prepare project documentation and communicate with the CEO/ Programme Managers.
Organise and coordinate project
meetings, including creating
agendas and supporting outputs
documents.
Arrange and plan events, managing
all event administration, documentation, attendees
etc.
Ability to plan, organise
and prioritise own workload.
Administration
Provide day to day project
support to the
CEO / programme manager.
To objectively deal with difficult
and complex enquiries from Executives, Clinicians, senior managers and stakeholders regarding the programmes
Provide
project support for the various programmes including but not limited to
transcribing content from workshops (e.g. flip charts), creating project documentation (risk, issue and action logs),
arranging meetings and events.
Prepare agendas
and support outputs
from meetings and events
To
source and gather information to assist the team in prioritising their workload
effectively to ensure deadlines are achieved
Assist the team in the preparation of presentations and reports, including visuals using
a variety of digital
platforms and technology.
To work in
a flexible way and be willing to undertake other
duties as commensurate with the grade and role as agreed with line manager
Environment
East Lancashire Alliance is a
community interest company currently providing innovative primary care services
designed to deliver quality and affordability.
The Alliance is
solution-focused, providing services aimed at improving access and reducing the
demand on primary care services.
Going forward, the company is
committed to supporting and enabling better integration between health and
social care and more effective alliances between partners from different
sectors as essential to delivering seamless services.
The Board is keen for the
organisation to be proactive in improving standards of care and patient safety,
while delivering value for money too in the health economies it which it
operates. Critical to this is building strong professional relationships and
alliances with third parties; working with them in a way that maximises the
benefits of their involvement.
Mandatory Training
Be aware of and undertake
mandatory and other training requirements necessary for the successful and safe performance of your job, including relevant
updates.
Health and Safety:
The post holder will be
required to comply with the duties placed on employees of the Alliance as set
out in the Health and Safety at Work Policy and related procedures. The post holder
has a legal obligation to make positive efforts to maintain their own personal
safety and that of others by taking reasonable care, carrying out requirements
of the law and following recognised codes of practice.
Equality and Diversity:
The Alliance has a Diversity
and Inclusion Policy to ensure that no job applicant or employee is
discriminated against either directly or indirectly on the grounds of
disability, marital status, sex, race, colour, nationality, ethnic or national
origin, sexual orientation, age, religion, or political opinion, whilst
attracting talented recruits and retaining experienced employees.
The Alliance is committed to
promoting equal opportunities and diversity and will keep under review its
policies, procedures, and practices to ensure that, in addition, all users of
its services are treated according to their needs.
Information Governance:
Information is vitally
important for the safe clinical management of patient care and the efficient
administration of services and resources, including our workforce. Information
Governance is a framework to enable the Alliance to handle personal and
corporate information appropriately.
It is the responsibility of
our entire workforce, regardless of employment status, to ensure they abide by
the requirements of Information Governance as set out in the Data Security
& Protection Policy.
Safeguarding children
and vulnerable adults:
The Alliance is committed to
safeguarding and promoting the welfare of children, young people and vulnerable
adults. All colleagues and volunteers
are therefore expected to behave in such a way that supports this
commitment. You will be responsible for
safeguarding the interests of children and adults who you come into contact
during your work. To fulfil these
duties, you will be required to attend training and development to recognise
the signs and symptoms of abuse or individuals at risk, to follow local and
national policy relating to safeguarding practice and to report and act on
concerns you may have appropriately.
Disclosure and Barring
Service Checks:
The Alliance will require a
DBS check for appropriate roles which is a mandatory requirement and a
condition of the employment offer.
All posts are assessed on
their eligibility for the post holder to be required to undertake a DBS
check. For posts that have been assessed
as exempt from the provisions of the Rehabilitation of Offenders Act 1974, the
Alliance will require the post holder to undertake an enhanced DBS check with
barred list checks. For posts that have
been assessed as being in a position of trust, the Alliance will require the
post holder to undertake a basic DBS check.
This post has been assessed as
requiring an enhanced DBS check with barred list checks.
Rehabilitation of offenders
act 1974:
Some posts have been assessed
as being exempt from the provisions of the Rehabilitation of Offenders Act 1974
and in these cases the Alliance will require the post holder to disclose all
convictions, whether spent or unspent.
This post has been assessed as
being exempt from the provisions of the Rehabilitation of Offenders Act
1974. The Alliance therefore require the
post holder to disclose all convictions, whether spent or unspent.
Performance and
development review
This job description will be
used as a basis for conducting an individual Performance and Development Review
between the post holder and the manager.
Variations:
This job description describes
the main purpose and key responsibilities and accountabilities of the post. The
post holder may be required to undertake any additional duties or
responsibilities as may reasonably be required.
This job description is a
guide to the nature and main duties of the post as they currently exist, but it
is not intended as a wholly comprehensive or permanent schedule, and it is not
part of the contract of employment.
To reflect changing needs and
priorities, some elements of this post may be subject to change and where
required, any appropriate communication or consultation with the post holder
will be undertaken prior to making any changes.
