Cancer Care Co-Ordinator

Viaduct Care

Information:

This job is now closed

Job summary

Job Purpose:

Care Co-ordinator roles are new to Primary Care and we are looking to recruit a Cancer Care Co-ordinator to work across the Tame Valley Primary Care Network (PCN) in Stockport, this area covers Brinnington, Reddish, Woodley, Bredbury and Heaton Norris.

The Cancer Care Coordinator will support the delivery of NHS England's Comprehensive model of Personalised Care and the Early Cancer Diagnosis Direct Enhanced Service. This pivotal role will support multidisciplinary teams and coordinate the pathway for patients with cancer, and supporting public awareness of the earlier diagnosis agenda, as per the NHS Long Term Plan.

The Cancer Care Coordinator will work with patients, ensuring they have the right support to understand their diagnosis and what the next steps are to help them during this distressing time, including personalised care interventions such as Personalised Care and Support Planning (PCSP) and Cancer Care Review.

This is a patient facing role, and the post holder will be responsible for providing support directly to patients and their carers. The post holder will act as a conduit for cancer patients across the PCNs, liaising with secondary and tertiary care and the voluntary sector.

Main duties of the job

  • To work across the PCN to proactively identify and work with a specific cohort of people to support their personalised care requirements.
  • Be available to patients with cancer, or their relatives, to ask questions and deal with problems that arise, linking in or signposting to services such as the hospital team, district nursing or Macmillan services, benefits agency as appropriate.
  • Review patients and follow up each patient for a period after three months of a cancer diagnosis, covering topics such as benefits, support groups, offering support to relatives
  • Arrange a Cancer Care Review six months after the initial diagnosis with a Practice Nurse.
  • Be a point of contact for survivors of cancer, or bereaved relatives, who need support, signpost to support groups available locally or nationally as appropriate.
  • Support the Practices in your PCN to improving local uptake of National Cancer Screening Programmes, understand the practices data for uptake on screening and understand how the practices can carry out the screening.
  • Bring together all of a persons identified care and support needs and what matters to them; explore the options to address these in a single personalised care and support plan.
  • Raise awareness of shared decision-making and decision support tools and assist people to be more prepared to have a shared decision-making conversation.
  • Ensure that people have high-quality health information to help them make choices about their care.

About us

Viaduct Care is the GP Federation and is a partnership of all GP practices across Stockport.

The federation was formed to empower local GPs to provide the best possible care for patients whilst tackling some of the challenges faced by General Practice by helping doctors and other healthcare professionals work together, share resources and expertise.

Our vision is to be consistently recognised for enabling the delivery of high-quality patient centred healthcare, which is innovative, equitable, efficient, effective, and contributing to a healthy population in Stockport.

Whatever stage youre at in your career, well provide you with the high-quality support you need to continue developing your skills, achieve job satisfaction and help shape the future of healthcare to make a real difference to peoples lives.

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience £25,147 - £27,596

Contract

Permanent

Working pattern

Flexible working

Reference number

B0463-23-0025

Job locations

Ground Floor, Kingsgate House

Wellington Road North

Stockport

Greater Manchester

SK4 1LW


Park View Group Practice

2 Longford Road West

Stockport

Cheshire

SK5 6ET


Job description

Job responsibilities

Main Roles & Responsibilities:

To work across the PCN to proactively identify and work with a specific cohort of people to support their personalised care requirements.

Be available to patients with cancer, or their relatives, to ask questions and deal with problems that arise, linking in or signposting to services such as the hospital team, district nursing or Macmillan services, benefits agency as appropriate.

Review patients and follow up each patient for a period after three months of a cancer diagnosis, covering topics such as benefits, support groups, offering support to relatives

Arrange a Cancer Care Review six months after the initial diagnosis with a Practice Nurse

Be a point of contact for survivors of cancer, or bereaved relatives, who need support, signpost to support groups available locally or nationally as appropriate.

Support the Practices in your PCN to improving local uptake of National Cancer Screening Programmes, understand the practices data for uptake on screening and understand how the practices can carry out the screening.

Bring together all of a persons identified care and support needs and what matters to them; explore the options to address these in a single personalised care and support plan.

Raise awareness of shared decision-making and decision support tools and assist people to be more prepared to have a shared decision-making conversation.

Ensure that people have high-quality health information to help them make choices about their care.

Support the coordination and delivery of multidisciplinary teams within PCNs

Provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers and other primary care roles.

To help patients to manage their needs through answering queries, making, and managing appointments

To support with venepuncture and NHS Health Checks (pulse measurement, blood pressure monitoring, height and weight measurement and waist measurement) where necessary.

Assist and coordinate practices in meeting PCN Des and Impact and Investment Fund (IIF) targets, and practice Quality Outcomes Framework (QoF) targets.

Co-ordinating information across the network to be shared on the PCN Websites, social media and to maintain updates to the Network social media platforms.

It should be noted that whilst this job description lists the main areas of responsibility, there may be additional tasks appropriately assigned by either the Clinical Director or PCN Lead Manager to these roles.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service

Standard Clauses

Performance Management

Objectives for the post will be the subject of overall agreement and regular review between the post-holder and their line manager. This will via regular supervision and the organisations Performance Development Review (PDR) Aspire and Perform process.

Confidentiality and Compliance with the Data Protection Act 2018

The post holder must maintain confidentiality regarding information about patients, staff and other Viaduct Care business in accordance with the Data Protection Act 2018.

All employees of Viaduct Care must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated information to an unauthorised person, those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable to prosecution in the event of unauthorised disclosure of information

Health and Safety

All employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974 to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees

Review and ensure systems are in place for the proactive management of risk registers

Infection Control

All employees of Viaduct Care are required to contribute to the management of infection control and be proactive in awareness raising and prevention

Ensure that all guidelines, protocols and procedures undertaken within the service are in line with evidence based practice for infection control

Safeguarding Children and Adults

All staff are required to act in such a way that at all times safeguards and promotes the health and well-being of children and vulnerable adults. Familiarisation with and adherence to the policies and procedures of the Local Safeguarding Boards (Children and Adults) and those of Viaduct Care is an essential requirement of all staff as is participation in mandatory safeguarding training in accordance with individual roles and responsibilities.

Equality and Diversity

Employees should promote diversity and equality of opportunity within Viaduct Care

Build a culture where everyone is valued and equipped to do their job

All employees must carry out all duties and responsibilities of the post in accordance with Viaduct Cares Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and other stakeholders

Sustainability

All employees of Viaduct Care have a responsibility for working in a low carbon environment, where energy is used wisely and not wasted. Environmental impact should be reduced by recycling where possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Job description

Job responsibilities

Main Roles & Responsibilities:

To work across the PCN to proactively identify and work with a specific cohort of people to support their personalised care requirements.

Be available to patients with cancer, or their relatives, to ask questions and deal with problems that arise, linking in or signposting to services such as the hospital team, district nursing or Macmillan services, benefits agency as appropriate.

Review patients and follow up each patient for a period after three months of a cancer diagnosis, covering topics such as benefits, support groups, offering support to relatives

Arrange a Cancer Care Review six months after the initial diagnosis with a Practice Nurse

Be a point of contact for survivors of cancer, or bereaved relatives, who need support, signpost to support groups available locally or nationally as appropriate.

Support the Practices in your PCN to improving local uptake of National Cancer Screening Programmes, understand the practices data for uptake on screening and understand how the practices can carry out the screening.

Bring together all of a persons identified care and support needs and what matters to them; explore the options to address these in a single personalised care and support plan.

Raise awareness of shared decision-making and decision support tools and assist people to be more prepared to have a shared decision-making conversation.

Ensure that people have high-quality health information to help them make choices about their care.

Support the coordination and delivery of multidisciplinary teams within PCNs

Provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers and other primary care roles.

To help patients to manage their needs through answering queries, making, and managing appointments

To support with venepuncture and NHS Health Checks (pulse measurement, blood pressure monitoring, height and weight measurement and waist measurement) where necessary.

Assist and coordinate practices in meeting PCN Des and Impact and Investment Fund (IIF) targets, and practice Quality Outcomes Framework (QoF) targets.

Co-ordinating information across the network to be shared on the PCN Websites, social media and to maintain updates to the Network social media platforms.

It should be noted that whilst this job description lists the main areas of responsibility, there may be additional tasks appropriately assigned by either the Clinical Director or PCN Lead Manager to these roles.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service

Standard Clauses

Performance Management

Objectives for the post will be the subject of overall agreement and regular review between the post-holder and their line manager. This will via regular supervision and the organisations Performance Development Review (PDR) Aspire and Perform process.

Confidentiality and Compliance with the Data Protection Act 2018

The post holder must maintain confidentiality regarding information about patients, staff and other Viaduct Care business in accordance with the Data Protection Act 2018.

All employees of Viaduct Care must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated information to an unauthorised person, those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable to prosecution in the event of unauthorised disclosure of information

Health and Safety

All employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974 to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees

Review and ensure systems are in place for the proactive management of risk registers

Infection Control

All employees of Viaduct Care are required to contribute to the management of infection control and be proactive in awareness raising and prevention

Ensure that all guidelines, protocols and procedures undertaken within the service are in line with evidence based practice for infection control

Safeguarding Children and Adults

All staff are required to act in such a way that at all times safeguards and promotes the health and well-being of children and vulnerable adults. Familiarisation with and adherence to the policies and procedures of the Local Safeguarding Boards (Children and Adults) and those of Viaduct Care is an essential requirement of all staff as is participation in mandatory safeguarding training in accordance with individual roles and responsibilities.

Equality and Diversity

Employees should promote diversity and equality of opportunity within Viaduct Care

Build a culture where everyone is valued and equipped to do their job

All employees must carry out all duties and responsibilities of the post in accordance with Viaduct Cares Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and other stakeholders

Sustainability

All employees of Viaduct Care have a responsibility for working in a low carbon environment, where energy is used wisely and not wasted. Environmental impact should be reduced by recycling where possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Person Specification

Qualifications

Essential

  • Achieved grade C or above, in English and Maths GCSE or equivalent.
  • Formal training in venepuncture (or be willing to work towards this if necessary)

Desirable

  • NVQ Level III (Health and Social Care).
  • Formal training in working with long term conditions.

Experience

Essential

  • Previous experience working with the general public.
  • Experience of working autonomously and part of a team.
  • Ability to recognise and respond appropriately to risk and safeguarding concerns.
  • Knowledge around importance of confidentiality and data protection
  • Experience of working with Cancer.

Desirable

  • Experience of working in Primary Care.
  • Evidence of working within a multidisciplinary team.

Skills

Essential

  • Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships
  • Ability to deal with challenging behaviour and difficult or sensitive conversations
  • Be able to offer support in a person centred and non-judgmental way
  • Ability to effectively manage a variable workload
  • Ability to maintain accurate and concise records
  • Ability to provide information effectively
  • Willingness to work and travel in settings across Stockport and ability to work from home if required.
  • Have a full clean driving license and have access to a car during all contractual hours.
  • Commitment to working towards Viaduct Care CICs values and ethos as an organisation
  • Ability to work flexibly in an innovative and developing role

Desirable

  • Experience of working without direct supervision
  • Good IT skills and proficient in the use of various Microsoft packages.
Person Specification

Qualifications

Essential

  • Achieved grade C or above, in English and Maths GCSE or equivalent.
  • Formal training in venepuncture (or be willing to work towards this if necessary)

Desirable

  • NVQ Level III (Health and Social Care).
  • Formal training in working with long term conditions.

Experience

Essential

  • Previous experience working with the general public.
  • Experience of working autonomously and part of a team.
  • Ability to recognise and respond appropriately to risk and safeguarding concerns.
  • Knowledge around importance of confidentiality and data protection
  • Experience of working with Cancer.

Desirable

  • Experience of working in Primary Care.
  • Evidence of working within a multidisciplinary team.

Skills

Essential

  • Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships
  • Ability to deal with challenging behaviour and difficult or sensitive conversations
  • Be able to offer support in a person centred and non-judgmental way
  • Ability to effectively manage a variable workload
  • Ability to maintain accurate and concise records
  • Ability to provide information effectively
  • Willingness to work and travel in settings across Stockport and ability to work from home if required.
  • Have a full clean driving license and have access to a car during all contractual hours.
  • Commitment to working towards Viaduct Care CICs values and ethos as an organisation
  • Ability to work flexibly in an innovative and developing role

Desirable

  • Experience of working without direct supervision
  • Good IT skills and proficient in the use of various Microsoft packages.

Employer details

Employer name

Viaduct Care

Address

Ground Floor, Kingsgate House

Wellington Road North

Stockport

Greater Manchester

SK4 1LW


Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)


Employer details

Employer name

Viaduct Care

Address

Ground Floor, Kingsgate House

Wellington Road North

Stockport

Greater Manchester

SK4 1LW


Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Care Co-ordinator Manager

Viaduct Care HR Team

via.viaductcarehr@nhs.net

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience £25,147 - £27,596

Contract

Permanent

Working pattern

Flexible working

Reference number

B0463-23-0025

Job locations

Ground Floor, Kingsgate House

Wellington Road North

Stockport

Greater Manchester

SK4 1LW


Park View Group Practice

2 Longford Road West

Stockport

Cheshire

SK5 6ET


Supporting documents

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