Job summary
Do you want to be part of a new, progressive delivery
team?
This is an exciting opportunity for someone to join our team
supporting the Greater Manchester (GM) Primary Care Provider Collaborative. Focused
on pro-actively developing a wide-ranging integrated offer, the GM Primary Care
Provider Collaborative is a nation’s first, providing a ground-breaking
approach to primary care collaboration not seen elsewhere in England, we are at
the forefront of innovation and leading the way in Greater Manchester.
This role offers an excellent opportunity for an aspiring
individual to support the work of the GM Primary Care Provider Board.
Main duties of the job
The period running up to July 2022 has seen a significant transition across the Greater Manchester Health and Social Care system, as we collectively implement the government White Paper, Integration and Innovation: working together to improve health and social care for all.
This transition will be delivered against the backdrop of the ongoing challenges of COVID-19, the operational and workforce recovery from the pandemic, and the underlying financial challenges that the GM Health and Social Care system faces with recurrent expenditure levels still higher than the collective funding we all receive.
Primary Care needs to be supported to develop the capacity and capabilities required to meet the needs of our local population, including support to adopt new ways of integrated working, working ‘at scale’ as part of our communities.
This post is with the Greater Manchester Primary Care Provider Board (PCB). PCB is the GM collaborative for primary care providers as part of the Greater Manchester devolved health and social care infrastructure and is hosted by Viaduct CIC.
The post holder will be part of the PCB Delivery Team and will provide comprehensive administration, business and programme management support to the work programmes of the Primary Care Board.
About us
The Greater Manchester Primary Care Provider Board (PCB)
initially established itself in 2015 and now forms a primary care collaborative
across the Greater Manchester ICS by bringing together the four primary care
disciples, general practice, dentistry, optometry and
community pharmacy from the sector under one body.
Primary Care Provider Board is an established part of the GM
devolved governance and has the infrastructure and ability to assume a range of
accountabilities and responsibilities across the system. The scope of which includes
representing primary care, strategy and planning, outcomes setting,
standardisation, delivering transformation programmes and quality improvement.
This is a fantastic opportunity
for an enthusiastic individual to join the core delivery team supporting PCB
who are hosted by Viaduct Care CIC as our Portfolio Manager. This is an
exciting time to join the PCB as we move go through transition with the creation
of a statutory Integrated Care System.
The PCB is committed to system
working and would consider a shared role within the GM system for this
post.
Job description
Job responsibilities
The post holder will be part of the PCB Delivery Team and will provide comprehensive administration, business and programme management support to the work programmes of the Primary Care Board. Please see the job description and person spec for full details, but some of the key responsibilities include:
- Primary Care is at the heart of health and care reforms in Greater Manchester. The post holder will work as part of a dynamic team to lead and develop quality improvement across primary care.
- To provide senior administrative and business support to the work programme of the PCB, the Managing Director and Programme Director, supporting the production of high-quality reports, projects and providing wider support for the Delivery Team.
- Maintain clear, accurate and accessible filing systems across the work programme of the team.
- To lead and organise the delivery of events and meetings as necessary, seeking support and coordinating activities from the senior team. Such events include face to face, conferences, virtual workshops and training events.
- Perform the secretariat function for specified key meetings, including agenda setting, action tracking and the production of Board level minutes to provide an accurate record.
- To oversee and maintain accurate administrative processes associated with general office management and budget management, working with the financial lead and senior team to ensure robust processes are in place and adhered to.
- Participate and contribute to service and quality improvement initiatives. This may require undertaking project work as directed, including obtaining information, managing logs, trackers, highlight reports, collating data to produce reports and spread sheets.
- To collate project reports, plans and highlight reports for sharing with relevant Boards as required.
- To be a main point of contact between the Delivery Team, PCB and key stakeholders, dealing with queries in a timely way.
- To regularly review corporate governance practices and procedures to identify levels of effectiveness in accordance with good practice and relevant guidance, ensuring the senior team is fully briefed on these matters and have regard to them when taking decisions
- Responding to Freedom for Information requests as necessary.
- Be responsible for preparation of correspondence and papers as directed.
- Dealing with complex and sensitive information.
- You will manage, deploy and co-ordinate resources effectively, including financial and ICT requirements.
Job description
Job responsibilities
The post holder will be part of the PCB Delivery Team and will provide comprehensive administration, business and programme management support to the work programmes of the Primary Care Board. Please see the job description and person spec for full details, but some of the key responsibilities include:
- Primary Care is at the heart of health and care reforms in Greater Manchester. The post holder will work as part of a dynamic team to lead and develop quality improvement across primary care.
- To provide senior administrative and business support to the work programme of the PCB, the Managing Director and Programme Director, supporting the production of high-quality reports, projects and providing wider support for the Delivery Team.
- Maintain clear, accurate and accessible filing systems across the work programme of the team.
- To lead and organise the delivery of events and meetings as necessary, seeking support and coordinating activities from the senior team. Such events include face to face, conferences, virtual workshops and training events.
- Perform the secretariat function for specified key meetings, including agenda setting, action tracking and the production of Board level minutes to provide an accurate record.
- To oversee and maintain accurate administrative processes associated with general office management and budget management, working with the financial lead and senior team to ensure robust processes are in place and adhered to.
- Participate and contribute to service and quality improvement initiatives. This may require undertaking project work as directed, including obtaining information, managing logs, trackers, highlight reports, collating data to produce reports and spread sheets.
- To collate project reports, plans and highlight reports for sharing with relevant Boards as required.
- To be a main point of contact between the Delivery Team, PCB and key stakeholders, dealing with queries in a timely way.
- To regularly review corporate governance practices and procedures to identify levels of effectiveness in accordance with good practice and relevant guidance, ensuring the senior team is fully briefed on these matters and have regard to them when taking decisions
- Responding to Freedom for Information requests as necessary.
- Be responsible for preparation of correspondence and papers as directed.
- Dealing with complex and sensitive information.
- You will manage, deploy and co-ordinate resources effectively, including financial and ICT requirements.
Person Specification
Experience
Essential
- Experience of working in and ability to integrate with a team.
- Proficient use of Microsoft Office and Outlook, equivalent to ECDL qualification training.
- Experience of servicing and supporting Boards and Committees.
- Experience of general office management and diary management.
- Experience of working in a senior corporate support role.
- Knowledge & experience of basic project principles
- Experience of managing and developing data and information systems via excel or access.
- Proven experience of implementing administrative systems within the NHS or other public sector body.
- Demonstrable experience in health service information management and working with clinicians and senior managers/leaders.
- Managing budget processes.
- Developing procedures.
- Managing confidential information and attention to detail. Understanding of Caldicott/Data protection Act requirements.
- Should have an understanding of the relationship between Greater Manchester Health and Social Care, its partners and its long term goals.
- Independent thinker with demonstrable good judgement and problem solving skills.
Desirable
- Experience of working in a politically sensitive environment and demonstrating keen political awareness.
Qualifications
Essential
- Evidence of continuing professional development
- Degree level qualification or equivalent experience
Desirable
- Project management qualification, i.e. PRINCE 2 or similar
Skills and Capabilities
Essential
- Clear communicator with excellent writing and verbal skills, ability to produce good quality presentations and report writing.
- Ability to influence others and ensure co-operation of colleagues at all levels using initiative, tack and diplomacy when required.
- Able to maintain good working relationships internally and externally.
- Ability to work on own initiative, to make decisions and is a self-starter.
- Ability to manage own workload and priorities
- Ability to maintain focus and objectivity under various conditions. Skill in managing and maintaining a multi-priority workload.
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Project management skills.
- Ability to analyse and interpret information, complex facts and situations and develop a range of options.
- Ability to anticipate and resolve problems before they arise by recommending a course of action.
- Ability to link strategy to policy which meets both internal and external requirements.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Ability to engender trust and confidence and demonstrate integrity when providing advice and support.
Desirable
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Ability to define and articulate a strong sense of purpose and engender commitment across individuals and groups to a set of shared objectives.
- Computer literate. Ability to use the required systems/software packages.
Person Specification
Experience
Essential
- Experience of working in and ability to integrate with a team.
- Proficient use of Microsoft Office and Outlook, equivalent to ECDL qualification training.
- Experience of servicing and supporting Boards and Committees.
- Experience of general office management and diary management.
- Experience of working in a senior corporate support role.
- Knowledge & experience of basic project principles
- Experience of managing and developing data and information systems via excel or access.
- Proven experience of implementing administrative systems within the NHS or other public sector body.
- Demonstrable experience in health service information management and working with clinicians and senior managers/leaders.
- Managing budget processes.
- Developing procedures.
- Managing confidential information and attention to detail. Understanding of Caldicott/Data protection Act requirements.
- Should have an understanding of the relationship between Greater Manchester Health and Social Care, its partners and its long term goals.
- Independent thinker with demonstrable good judgement and problem solving skills.
Desirable
- Experience of working in a politically sensitive environment and demonstrating keen political awareness.
Qualifications
Essential
- Evidence of continuing professional development
- Degree level qualification or equivalent experience
Desirable
- Project management qualification, i.e. PRINCE 2 or similar
Skills and Capabilities
Essential
- Clear communicator with excellent writing and verbal skills, ability to produce good quality presentations and report writing.
- Ability to influence others and ensure co-operation of colleagues at all levels using initiative, tack and diplomacy when required.
- Able to maintain good working relationships internally and externally.
- Ability to work on own initiative, to make decisions and is a self-starter.
- Ability to manage own workload and priorities
- Ability to maintain focus and objectivity under various conditions. Skill in managing and maintaining a multi-priority workload.
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Project management skills.
- Ability to analyse and interpret information, complex facts and situations and develop a range of options.
- Ability to anticipate and resolve problems before they arise by recommending a course of action.
- Ability to link strategy to policy which meets both internal and external requirements.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Ability to engender trust and confidence and demonstrate integrity when providing advice and support.
Desirable
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Ability to define and articulate a strong sense of purpose and engender commitment across individuals and groups to a set of shared objectives.
- Computer literate. Ability to use the required systems/software packages.
