Care Home Care Co-ordinator
This job is now closed
We currently have the following exciting opportunity for a Care Home Care Co-ordinator within Viaduct Care.
Details for our new posts are confirmed follows:
• Band: Band 4 (£22,549-£24,882)
• Hours: Full Time 37.5 hours per week (Mon to Fri)
• Tenure: Permanent
• Base: Tame Valley Primary Care Network (PCN)
The Care Home Care Co-ordinator will act as the “go to” person for Care Homes in an aligned Primary Care Network (PCN), to ensure all residents have access to support from health & social provisions as required.
Main duties of the job
The care co-ordinator will be integral in overseeing the interdisciplinary care and will be responsible for co-ordinating a package of care and support from a variety of specialists who may be working with the resident.
The care co-ordinator will support with key activity across the PCN; supporting the PCN manager and their practices by co-ordinating activity and providing an efficient, well organised administrative and operational support to the clinicians and managers in the network to ensure effective timely delivery of the PCN objectives.
Viaduct Care is the GP Federation and is a partnership of all GP practices across Stockport. The federation was formed to empower local GPs to provide the best possible care for patients whilst tackling some of the challenges faced by General Practice by helping doctors and other healthcare professionals work together, share resources and expertise.
Our vision is to be consistently recognised for enabling the delivery of high quality patient centred healthcare, which is innovative, equitable, efficient, effective and contributing to a healthy population in Stockport.
Whatever stage you’re at in your career, we’ll provide you with the high-quality support you need to continue developing your skills, achieve job satisfaction and help shape the future of healthcare to make a real difference to people’s lives.
Main Roles & Responsibilities:
· Take responsibility for liaising and communicating with each care home
· Proactively identify cohorts of patient who require assessment for the development of their personal management plan and any decision making tools for their care
· Identify support needs and options for treatment pathways
· Ensure all relevant patient information, including historical information, compliance issues, long term conditions are managed, and symptoms are provided and escalated to the Care Home GP & team
· Liaison between the home and GP Practice to co-ordinate weekly ward round lists, urgent visit requests and medication requests outside of the ward round times
· Work with MDT members to organise direct referral to their services where beneficial to the patient
· Co-ordinating SIPS team/medicines optimisation in Care Homes and to co-ordinate SMRs
· To work alongside digital services providers to enable electronic care planning when developed/implemented
· To support clinical teams with advanced care planning/end of life care planning as appropriate
· To assist with validation of and communication with people registered under a lasting power of attorney
· To work closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
· Share ideas with colleagues to improve care and suggest areas for innovation
· Participate in audit activities being undertaken across the PCN
· Contribute to the improvement of service by reflecting on own practice and supporting that of others
· Adhere to legislation, policies, procedures and guidelines both local and national
· Regularly attend workplace and staff engagement meetings and contribute positively to discussions about the improvement of care
It should be noted that whilst this job description lists the main areas of responsibility, there may be additional tasks appropriately assigned by either the Clinical Director or PCN Lead Manager to this role.
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service
· Objectives for the post will be the subject of overall agreement and regular review between the post-holder and their line manager. This will via regular supervision and the organisations Performance Development Review (PDR) ‘Aspire and Perform’ process.
Confidentiality and Compliance with the Data Protection Act 2018
· The post holder must maintain confidentiality regarding information about patients, staff and other Viaduct Care business in accordance with the Data Protection Act 2018.
· All employees of Viaduct Care must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated information to an unauthorised person, those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable to prosecution in the event of unauthorised disclosure of information
Health and Safety
· All employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974 to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees
· Review and ensure systems are in place for the proactive management of risk registers
· All employees of Viaduct Care are required to contribute to the management of infection control and be proactive in awareness raising and prevention
· Ensure that all guidelines, protocols and procedures undertaken within the service are in line with evidence based practice for infection control
Safeguarding Children and Adults
All staff are required to act in such a way that at all times safeguards and promotes the health and well-being of children and vulnerable adults. Familiarisation with and adherence to the policies and procedures of the Local Safeguarding Boards (Children and Adults) and those of Viaduct Care is an essential requirement of all staff as is participation in mandatory safeguarding training in accordance with individual roles and responsibilities.
Equality and Diversity
· Employees should promote diversity and equality of opportunity within Viaduct Care
· Build a culture where everyone is valued and equipped to do their job
· All employees must carry out all duties and responsibilities of the post in accordance with Viaduct Care’s Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and other stakeholders
All employees of Viaduct Care have a responsibility for working in a low carbon environment, where energy is used wisely and not wasted. Environmental impact should be reduced by recycling where possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.