Health Coach - Pain Management and Addiction

Viaduct Care

Information:

This job is now closed

Job summary

Health and Wellbeing Coaches are new to Primary Care and we have recently recruited a number of these roles across the borough of Stockport. The Health Coach – Pain Management and Addiction will support the Pharmacy Team to manage the principles of acute pain management in opioid-dependent patients using opioids, providing adequate analgesia, prevent withdrawal, and avoid triggering a relapse or worsening of the addiction disorder.

Main duties of the job

The Health and Wellbeing Coach will support with key activity across the PCN; supporting the PCN manager and their practices by co-ordinating activity and providing an efficient, well organised administrative and operational support to the clinicians and managers in the network to ensure effective timely delivery of the PCN objectives.

About us

Viaduct Care is the GP Federation and is a partnership of all GP practices across Stockport.

The federation was formed to empower local GPs to provide the best possible care for patients whilst tackling some of the challenges faced by General Practice by helping doctors and other healthcare professionals work together, share resources and expertise.

Our vision is to be consistently recognised for enabling the delivery of high quality patient centred healthcare, which is innovative, equitable, efficient, effective and contributing to a healthy population in Stockport.

Whatever stage you’re at in your career, we’ll provide you with the high-quality support you need to continue developing your skills, achieve job satisfaction and help shape the future of healthcare to make a real difference to people’s lives.

Date posted

27 May 2022

Pay scheme

Agenda for change

Band

Band 5

Salary

£22,549 to £24,882 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0463-22-1475

Job locations

Brinnington Health Centre

Brinnington Road

Stockport

Cheshire

SK5 8BS


Job description

Job responsibilities

Main Roles & Responsibilities:

· Construct a therapeutic plan to overcome barriers to effective pain management in a patient with addiction

· Collaborate with the patient/family and inter-professional team in evaluating change readiness, assessing patient’s wants and needs, developing plan of care, designing teaching plans/programmes, promoting self-care skills, and evaluating the patient’s progress towards foals and expected outcomes, whilst maintaining a patient-centred, whole person approach

· Use evidence-based approaches to increase patient and family activation and engagement in their own care.

· Distinguish high-risk patients from low-risk patients regarding use of opioids to manage pain.

· Design treatment plans for the management of acute pain in a patient with addiction

· Collaborate with Pharmacy Team to design a pharmacotherapy plan for patients with coexisting addiction and chronic non cancer pain

· Design a pain management plan that encompasses recommended nonpharmacologic components for patients with a history of substance abuse.

· An understanding of the pharmacology of commonly misused substances

· An understanding of the legal framework for the control and regulation of drugs that are considered dangerous or otherwise harmful

· Establish MDT meetings between the Pharmacy Team, Physiotherapy Team and Mental Health Team

It should be noted that whilst this job description lists the main areas of responsibility, there may be additional tasks appropriately assigned by either the Clinical Director or PCN Lead Manager to this role.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service

Standard Clauses

Performance Management

· Objectives for the post will be the subject of overall agreement and regular review between the post-holder and their line manager. This will via regular supervision and the organisations Performance Development Review (PDR) ‘Aspire and Perform’ process.

Confidentiality and Compliance with the Data Protection Act 2018

· The post holder must maintain confidentiality regarding information about patients, staff and other Viaduct Care business in accordance with the Data Protection Act 2018.

· All employees of Viaduct Care must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated information to an unauthorised person, those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable to prosecution in the event of unauthorised disclosure of information

Health and Safety

· All employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974 to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees

· Review and ensure systems are in place for the proactive management of risk registers

Infection Control

· All employees of Viaduct Care are required to contribute to the management of infection control and be proactive in awareness raising and prevention

· Ensure that all guidelines, protocols and procedures undertaken within the service are in line with evidence based practice for infection control

Safeguarding Children and Adults

All staff are required to act in such a way that at all times safeguards and promotes the health and well-being of children and vulnerable adults. Familiarisation with and adherence to the policies and procedures of the Local Safeguarding Boards (Children and Adults) and those of Viaduct Care is an essential requirement of all staff as is participation in mandatory safeguarding training in accordance with individual roles and responsibilities.

Equality and Diversity

· Employees should promote diversity and equality of opportunity within Viaduct Care

· Build a culture where everyone is valued and equipped to do their job

· All employees must carry out all duties and responsibilities of the post in accordance with Viaduct Care’s Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and other stakeholders

Sustainability

All employees of Viaduct Care have a responsibility for working in a low carbon environment, where energy is used wisely and not wasted. Environmental impact should be reduced by recycling where possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Job description

Job responsibilities

Main Roles & Responsibilities:

· Construct a therapeutic plan to overcome barriers to effective pain management in a patient with addiction

· Collaborate with the patient/family and inter-professional team in evaluating change readiness, assessing patient’s wants and needs, developing plan of care, designing teaching plans/programmes, promoting self-care skills, and evaluating the patient’s progress towards foals and expected outcomes, whilst maintaining a patient-centred, whole person approach

· Use evidence-based approaches to increase patient and family activation and engagement in their own care.

· Distinguish high-risk patients from low-risk patients regarding use of opioids to manage pain.

· Design treatment plans for the management of acute pain in a patient with addiction

· Collaborate with Pharmacy Team to design a pharmacotherapy plan for patients with coexisting addiction and chronic non cancer pain

· Design a pain management plan that encompasses recommended nonpharmacologic components for patients with a history of substance abuse.

· An understanding of the pharmacology of commonly misused substances

· An understanding of the legal framework for the control and regulation of drugs that are considered dangerous or otherwise harmful

· Establish MDT meetings between the Pharmacy Team, Physiotherapy Team and Mental Health Team

It should be noted that whilst this job description lists the main areas of responsibility, there may be additional tasks appropriately assigned by either the Clinical Director or PCN Lead Manager to this role.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service

Standard Clauses

Performance Management

· Objectives for the post will be the subject of overall agreement and regular review between the post-holder and their line manager. This will via regular supervision and the organisations Performance Development Review (PDR) ‘Aspire and Perform’ process.

Confidentiality and Compliance with the Data Protection Act 2018

· The post holder must maintain confidentiality regarding information about patients, staff and other Viaduct Care business in accordance with the Data Protection Act 2018.

· All employees of Viaduct Care must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated information to an unauthorised person, those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable to prosecution in the event of unauthorised disclosure of information

Health and Safety

· All employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974 to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees

· Review and ensure systems are in place for the proactive management of risk registers

Infection Control

· All employees of Viaduct Care are required to contribute to the management of infection control and be proactive in awareness raising and prevention

· Ensure that all guidelines, protocols and procedures undertaken within the service are in line with evidence based practice for infection control

Safeguarding Children and Adults

All staff are required to act in such a way that at all times safeguards and promotes the health and well-being of children and vulnerable adults. Familiarisation with and adherence to the policies and procedures of the Local Safeguarding Boards (Children and Adults) and those of Viaduct Care is an essential requirement of all staff as is participation in mandatory safeguarding training in accordance with individual roles and responsibilities.

Equality and Diversity

· Employees should promote diversity and equality of opportunity within Viaduct Care

· Build a culture where everyone is valued and equipped to do their job

· All employees must carry out all duties and responsibilities of the post in accordance with Viaduct Care’s Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and other stakeholders

Sustainability

All employees of Viaduct Care have a responsibility for working in a low carbon environment, where energy is used wisely and not wasted. Environmental impact should be reduced by recycling where possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Person Specification

Qualifications

Essential

  • Achieved grade C or above, in English and Maths GCSE or equivalent.
  • Degree/Diploma/PG Cert in Drug Addiction or equivalent or equivalent experience.
  • NVQ Level III (Health and Social Care) or equivalent or equivalent experience.
  • Training in motivational coaching, behavioural change and goal setting.

Desirable

  • Coaching Qualification(s)/mentoring L3.
  • Formal training in working with long term conditions.

Additonal attributes

Essential

  • Good IT skills and proficient in the use of various Microsoft packages.
  • Willingness to work in settings across Stockport.
  • Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
  • Ability to work flexibly in an innovative and developing role.

Experience

Essential

  • Previous experience working within healthcare or the voluntary/community sector, supporting vulnerable groups.
  • Experience of working autonomously and part of a team.
  • Experience of completing holistic person-centre care planning assessments.

Desirable

  • Experience of working in Primary Care.
  • Experience of supporting people around pain management.
  • Experience of working with individuals with long term conditions.
  • Evidence of working within a multidisciplinary team.

Knowledge

Essential

  • Ability to recognise and respond appropriately to risk and safeguarding concerns.
  • Knowledge around importance of confidentiality and data protection.
  • Knowledge of local resources and services and how to access them.

Desirable

  • An understanding of the Mental Capacity Act/Safeguarding.

Skills

Essential

  • Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
  • Ability to deal with challenging behaviour and difficult conversations.
  • Be able to offer support in a person centred and non-judgmental way.
  • Ability to effectively manage a variable workload.
  • Ability to maintain accurate and concise records.
  • Ability to provide information effectively.

Desirable

  • Experience of working without direct supervision.
Person Specification

Qualifications

Essential

  • Achieved grade C or above, in English and Maths GCSE or equivalent.
  • Degree/Diploma/PG Cert in Drug Addiction or equivalent or equivalent experience.
  • NVQ Level III (Health and Social Care) or equivalent or equivalent experience.
  • Training in motivational coaching, behavioural change and goal setting.

Desirable

  • Coaching Qualification(s)/mentoring L3.
  • Formal training in working with long term conditions.

Additonal attributes

Essential

  • Good IT skills and proficient in the use of various Microsoft packages.
  • Willingness to work in settings across Stockport.
  • Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
  • Ability to work flexibly in an innovative and developing role.

Experience

Essential

  • Previous experience working within healthcare or the voluntary/community sector, supporting vulnerable groups.
  • Experience of working autonomously and part of a team.
  • Experience of completing holistic person-centre care planning assessments.

Desirable

  • Experience of working in Primary Care.
  • Experience of supporting people around pain management.
  • Experience of working with individuals with long term conditions.
  • Evidence of working within a multidisciplinary team.

Knowledge

Essential

  • Ability to recognise and respond appropriately to risk and safeguarding concerns.
  • Knowledge around importance of confidentiality and data protection.
  • Knowledge of local resources and services and how to access them.

Desirable

  • An understanding of the Mental Capacity Act/Safeguarding.

Skills

Essential

  • Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
  • Ability to deal with challenging behaviour and difficult conversations.
  • Be able to offer support in a person centred and non-judgmental way.
  • Ability to effectively manage a variable workload.
  • Ability to maintain accurate and concise records.
  • Ability to provide information effectively.

Desirable

  • Experience of working without direct supervision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Viaduct Care

Address

Brinnington Health Centre

Brinnington Road

Stockport

Cheshire

SK5 8BS


Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)


Employer details

Employer name

Viaduct Care

Address

Brinnington Health Centre

Brinnington Road

Stockport

Cheshire

SK5 8BS


Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Viaduct Care HR Team

via.viaductcarehr@nhs.net

Date posted

27 May 2022

Pay scheme

Agenda for change

Band

Band 5

Salary

£22,549 to £24,882 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0463-22-1475

Job locations

Brinnington Health Centre

Brinnington Road

Stockport

Cheshire

SK5 8BS


Supporting documents