Job summary
As a Quality Assurance Business Partner, you will support us to provide an outstanding level of service, to our teams, which enables us to provide person-centred care & support to all of the people who use our services. We are looking for Quality Assurance Business Partners to join our Quality Assurance team to support our services, across our regions. We are looking for candidates with a `Can do attitude, who have vast experience within the health and social care sector; Including having experience as a Registered Manager. As well as experience or awareness of Health & Social Care regulation and inspection frameworks were looking for candidates with a keen interest in driving up quality and those who will ensure that innovation is promoted within our services.
Main duties of the job
As a Quality Assurance Business Partner, youll work in partnership with Regional Managers to drive our all our services towards `Outstanding quality through ongoing analysis and planned service reviews within their portfolio of services, reporting on service compliance and best practice, with the aim of supporting our services to achieve Outstanding regulatory ratings. We are looking for candidates with strong coaching abilities and the excellent communication skills it takes to collaborate with people at different levels, including Regional, Area and Service Managers and to our support functions. Detail-orientated and resilient with plenty of initiative, you thrive under pressure and are comfortable with change but above all, youll be focused on delivering high quality services to the people we support across the organisation.
For the demanding but rewarding role of Quality Assurance Business Partner, you must be prepared to travel across the designated region/portfolio of services and when required to services in other regions.
About us
Benefits Include
A competitive salary of£43,152 per annum FTE.
Remote working travel to services is required & overnight stays if required
7.6 weeks annual leave
Group life assurance
Company Pension
Access to nationwide staff discounts for shopping, entertainment, leisure through Perkbox
Long service and staff awards
Excellent training and support with gaining professional qualifications.
Blue Light Card Discounts
Brainkind is a charity that aims to improve the lives of peoplewith brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals.Our employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. Its a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Job description
Job responsibilities
Use the agreed structure to provide regular timely oversight and analysis of quality within all services across your designated portfolio of services; using a range of methodologies assess and identify risk, develop agreed priorities and plans to assess the quality of services within Brainkind.
Produce accurate, evidence-based reports in a timely manner clearly outlining levels of compliance and key priority areas for managers to focus on following a quality assurance visit.
Provide practical assistance to improve quality in areas visited and in own areas of expertise to the operational managers in services.
Collaborate with the Regional Managers in devising updated ways of working to improve quality singly and in agreed defined groups.
Gather, evaluate and analyse data relating to quality measures using Datix and other sources across Brainkind with the purpose of improving quality.
Carry out formal investigations in accordance with the Brainkinds Complaints or Whistleblowing policies as appropriate, when requested to do so.
Provide advice on relevant Health & Social Care legislation and good practice to Service Managers to support a shared approach to ongoing quality improvements.
Job description
Job responsibilities
Use the agreed structure to provide regular timely oversight and analysis of quality within all services across your designated portfolio of services; using a range of methodologies assess and identify risk, develop agreed priorities and plans to assess the quality of services within Brainkind.
Produce accurate, evidence-based reports in a timely manner clearly outlining levels of compliance and key priority areas for managers to focus on following a quality assurance visit.
Provide practical assistance to improve quality in areas visited and in own areas of expertise to the operational managers in services.
Collaborate with the Regional Managers in devising updated ways of working to improve quality singly and in agreed defined groups.
Gather, evaluate and analyse data relating to quality measures using Datix and other sources across Brainkind with the purpose of improving quality.
Carry out formal investigations in accordance with the Brainkinds Complaints or Whistleblowing policies as appropriate, when requested to do so.
Provide advice on relevant Health & Social Care legislation and good practice to Service Managers to support a shared approach to ongoing quality improvements.
Person Specification
Experience
Essential
- Extensive experience and or a qualification in a quality improvement related field or equivalent skills within another qualification
- In depth knowledge of statutory requirements for the Health & Social Care sector, including health and social care regulations and guidance.
- Ability to analyse complex data and investigate problems to develop a range of solutions
- Experience of being Registered Care Home Manager with one of the UK regulators (CQC,CIW,CIS,HIS)
- Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures
Qualifications
Essential
- Completed the Registered Managers Award (Level 4)
- Educated to level 5 NVQ or equivalent in a Health & Social-care related field.
- Level 5 Diploma in Leadership & Management or equivalent management experience including quality assurance & improvement
- Health & Social Care - Professional qualification Nursing/Social Work or allied field.
Person Specification
Experience
Essential
- Extensive experience and or a qualification in a quality improvement related field or equivalent skills within another qualification
- In depth knowledge of statutory requirements for the Health & Social Care sector, including health and social care regulations and guidance.
- Ability to analyse complex data and investigate problems to develop a range of solutions
- Experience of being Registered Care Home Manager with one of the UK regulators (CQC,CIW,CIS,HIS)
- Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures
Qualifications
Essential
- Completed the Registered Managers Award (Level 4)
- Educated to level 5 NVQ or equivalent in a Health & Social-care related field.
- Level 5 Diploma in Leadership & Management or equivalent management experience including quality assurance & improvement
- Health & Social Care - Professional qualification Nursing/Social Work or allied field.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
