Job summary
To support people with dementia, and their carers and families in identifying their support needs, offer appropriate solutions and advocate for the families if required.
To support and work with the Herefordshire and Worcestershire Health and Care Trust in delivering the Diadem project in care homes.
To work within care settings to support the understanding of the necessity for person centred support plans and the need for providing suitable and appropriate person-centred support within the care setting.
To promote the use of the Herefordshire and Worcestershire Life Stories Platform as a tool for recording patients life stories for both their families and to increase understanding of the individual for carers.
Main duties of the job
To deliver person centred support to people with a diagnosis of dementia, their carers and families in a care setting and support care homes to deliver meaningful support for those living with dementia.
To work in partnership with the Herefordshire and Worcestershire Health and Care Trust Diadem project.
To work with identified care homes to develop their understanding of person-centred care for people living with dementia.
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life.
The over-60s is the fastest-growing group in society and there are more of us than ever before.
Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people.
We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.
Working at Age UK Herefordshire and Worcestershire is more than just a job to us. We are united in making Herefordshire and Worcestershire a great place to grow older, through supporting our clients, their families, and their careers.
We are proud of our commitment to our 300 staff and volunteers as well as our approach to making Age UK Herefordshire and Worcestershire a great place to work. We are committed to meeting the needs of our clients, staff, and volunteers, and this includes offering flexible ways of working opportunities and supporting wellbeing. By encouraging a better work-life balance, we gain a happy, engaged and committed workforce, who then deliver meaningful outcomes for older people throughout the two counties.
Job description
Job responsibilities
MAIN RESPONSIBILITIES AND DUTIES
To deliver person centred support to both people with a diagnosis of dementia, their carers and families in a care setting and support care homes to deliver meaningful support for those living with dementia.
To work in partnership with the Herefordshire and Worcestershire Health and Care Trust Diadem project.
To work with identified care homes to develop their understanding of person-centred care for people living with dementia.
To review service users bi-monthly and maintain regular contact with care settings.
To promote the use of the Herefordshire and Worcestershire Life Stories Platform as an effective tool for recording life stories and histories.
To maintain accurate, up to date service user support plans and service user contact record.
To assist in raising public awareness about dementia and the way it affects families and individuals, and to participate in local events such as conferences.
To have a proactive approach in reaching people with dementia, carers and care settings who may not otherwise access our services.
To seek and record service user feedback to understand whether needs are being met, and to plan any necessary adjustments.
To develop and deliver effective systems of working and procedures creating a culture of continuous improvement.
To support the development of KPI reporting, ensuring delivery of the Strategic Plan and a commitment to demonstrating impact across the organisation.
To prioritise Safeguarding our clients and colleagues.
To support person centred evaluation processes in order to inform current and potential service development.
To be willing to travel and work flexibly throughout the charities operational area
To be prepared to work from any of our operational bases as required
To work in accordance with GDPR, Safeguarding, best practice and quality frameworks.
To take responsibility for own personal development and learning. Undertake training as required.
To positively promote and publicise the work of Age UK H&W.
Change
Job description
Job responsibilities
MAIN RESPONSIBILITIES AND DUTIES
To deliver person centred support to both people with a diagnosis of dementia, their carers and families in a care setting and support care homes to deliver meaningful support for those living with dementia.
To work in partnership with the Herefordshire and Worcestershire Health and Care Trust Diadem project.
To work with identified care homes to develop their understanding of person-centred care for people living with dementia.
To review service users bi-monthly and maintain regular contact with care settings.
To promote the use of the Herefordshire and Worcestershire Life Stories Platform as an effective tool for recording life stories and histories.
To maintain accurate, up to date service user support plans and service user contact record.
To assist in raising public awareness about dementia and the way it affects families and individuals, and to participate in local events such as conferences.
To have a proactive approach in reaching people with dementia, carers and care settings who may not otherwise access our services.
To seek and record service user feedback to understand whether needs are being met, and to plan any necessary adjustments.
To develop and deliver effective systems of working and procedures creating a culture of continuous improvement.
To support the development of KPI reporting, ensuring delivery of the Strategic Plan and a commitment to demonstrating impact across the organisation.
To prioritise Safeguarding our clients and colleagues.
To support person centred evaluation processes in order to inform current and potential service development.
To be willing to travel and work flexibly throughout the charities operational area
To be prepared to work from any of our operational bases as required
To work in accordance with GDPR, Safeguarding, best practice and quality frameworks.
To take responsibility for own personal development and learning. Undertake training as required.
To positively promote and publicise the work of Age UK H&W.
Change
Person Specification
Experience
Essential
- You will also need to have experience of working within the health and social care sector.
- Ability to assess unmet needs along with the understanding of the need for client confidentiality is essential.
- Understanding of risks and monitoring these risks
- Ability and confidence to deescalate a situation
- Knowledge of data protection GDPR
- Basic numeracy and literacy
- An understanding of patient centred care
- Excellent communication skills
- Basic IT Literacy, including the Microsoft Package and email Patience and empathy
- Experience of working with older people
- Experience of measuring impact of services
- Experience of planning and delivering person centred activities appropriate for someone with advanced dementia
Desirable
- Previous experience of working with people affected by Dementia and their families.
Qualifications
Essential
- We are looking for an individual who possess NVQ level 3 (or equivalent) or above, with a demonstrable knowledge of dementia and the needs of those living with dementia and their carers.
Person Specification
Experience
Essential
- You will also need to have experience of working within the health and social care sector.
- Ability to assess unmet needs along with the understanding of the need for client confidentiality is essential.
- Understanding of risks and monitoring these risks
- Ability and confidence to deescalate a situation
- Knowledge of data protection GDPR
- Basic numeracy and literacy
- An understanding of patient centred care
- Excellent communication skills
- Basic IT Literacy, including the Microsoft Package and email Patience and empathy
- Experience of working with older people
- Experience of measuring impact of services
- Experience of planning and delivering person centred activities appropriate for someone with advanced dementia
Desirable
- Previous experience of working with people affected by Dementia and their families.
Qualifications
Essential
- We are looking for an individual who possess NVQ level 3 (or equivalent) or above, with a demonstrable knowledge of dementia and the needs of those living with dementia and their carers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
