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Second Step

Senior Health Link Worker

The closing date is 22 October 2025

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Job summary

We are seeking a motivated individual who can demonstrate the skills required to develop trusting relationships and support individuals experiencing multiple disadvantages and facing significant systemic barriers to accessing and engaging with support and healthcare. The successful candidates will be working within the Health Link Team alongside partner teams within the Homeless Health Service as well as a wide range of external agencies coordinating tailored support, identifying creative solutions, and empowering individuals to access and engage with health services more independently.

Main duties of the job

The Health Link team works with people who are homeless, at risk of repeat homelessness or who are vulnerably housed in order to improve their health, recovery and maximise engagement with healthcare and related services. The team specialises in working with people who experience chronic, complex health needs and multiple disadvantages, and who face systemic challenges which impact on engagement with health services. Health Link works with individuals who are frequent attenders of A&E services.

About us

Second Step is a leading mental health provider in Bristol, North Somerset and B&NES. Our aim is to deliver Recovery and Wellbeing opportunities for adults with mental health and other support needs to achieve their hopes and ambitions.

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

£27,810 a year

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

SEC1143464

Job locations

Compass Health Centre

1 Jamaica Street, Kingsdown

Bristol

BS2 8JP


Job description

Job responsibilities

Carry out role adhering to Second Steps policies, procedures, values, code of conduct and with a Recovery orientated approach, and in line with relevant and Homeless Health Service procedures Work to achieve agreed targets and performance indicators for the service. Provide assessments of the health related support needs of vulnerable individuals who are homeless or at risk of homelessness, working in tandem with other members of the Homeless Health Service team. Provide a signposting, advocacy and referral service to other relevant agencies, including follow up liaison to facilitate engagement and progress. Generate support plans and provide time-limited casework, focussing on the health related support needs of service users and ensuring a multi-agency approach to complex cases.

Job description

Job responsibilities

Carry out role adhering to Second Steps policies, procedures, values, code of conduct and with a Recovery orientated approach, and in line with relevant and Homeless Health Service procedures Work to achieve agreed targets and performance indicators for the service. Provide assessments of the health related support needs of vulnerable individuals who are homeless or at risk of homelessness, working in tandem with other members of the Homeless Health Service team. Provide a signposting, advocacy and referral service to other relevant agencies, including follow up liaison to facilitate engagement and progress. Generate support plans and provide time-limited casework, focussing on the health related support needs of service users and ensuring a multi-agency approach to complex cases.

Person Specification

Experience

Essential

  • Two years significant experience of working with homeless people.
  • Experience of working with people with multiple needs i.e. mental health and alcohol/drug dependency.
  • Experience of providing housing or health related support, including risk assessment and support planning.

Desirable

  • Proven experience of providing housing or health related support Proven experience of mental health issues and/or services, either as a user, carer or supporter.
Person Specification

Experience

Essential

  • Two years significant experience of working with homeless people.
  • Experience of working with people with multiple needs i.e. mental health and alcohol/drug dependency.
  • Experience of providing housing or health related support, including risk assessment and support planning.

Desirable

  • Proven experience of providing housing or health related support Proven experience of mental health issues and/or services, either as a user, carer or supporter.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Compass Health Centre

1 Jamaica Street, Kingsdown

Bristol

BS2 8JP


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Compass Health Centre

1 Jamaica Street, Kingsdown

Bristol

BS2 8JP


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Sam Wilson

sam.wilson@linkteam.org.uk

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

£27,810 a year

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

SEC1143464

Job locations

Compass Health Centre

1 Jamaica Street, Kingsdown

Bristol

BS2 8JP


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