Second Step

Recovery Navigator - Inner Cit & East Bristol (ICE)

The closing date is 02 October 2025

Apply for this job

Job summary

We are recruiting a Recovery Navigator to join our team in Inner City & East (ICE) Bristol. Working in an integrated way with our partners in the Mental health and wellbeing Integrated Network Team (MINT), we support clients with moderate to high enduring mental health difficulties to find coping strategies personally and within their community.

Main duties of the job

Based at SOFA Project, 48-54 West St, Bristol, you will work as part of a multi-professional team with representatives from AWP Triage, Adult Social Care, AWP to name but a few, in order to complete support conversations and interventions with clients referred into the MINT hub. You may also need to attend daily Multi-Disciplinary Discussions (MDDs) within the hub to discuss referrals following a completed support conversation.

About us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and other support needs. Our vision is that we believe in a world where everyone affected by their mental health can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Details

Date posted

22 September 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1139273

Job locations

SOFA Project

48-54 West St

Bristol

BS2 0BL


Job description

Job responsibilities

Building a trusting and collaborative relationship with the client; demonstrating hope and courage Completing individual assessments via an initial support conversation that will inform the clients recovery plan and direction of support. Supporting the client to utilise self-management tools e.g. a Wellness Recovery Action Plan to stay well. Using a range of interventions, approaches, and tools (motivational interviewing, active listening, navigation, solution-focused support) that enables people to move positively through their recovery. Navigating the wider system which includes supporting the client to access appropriate support within their own communities via voluntary sector organisations, community groups, charities or referrals to statutory services like drug and alcohol support. Enabling clients to make informed decisions about their mental wellbeing, maximizing their independence and providing an advocacy role where appropriate.

Job description

Job responsibilities

Building a trusting and collaborative relationship with the client; demonstrating hope and courage Completing individual assessments via an initial support conversation that will inform the clients recovery plan and direction of support. Supporting the client to utilise self-management tools e.g. a Wellness Recovery Action Plan to stay well. Using a range of interventions, approaches, and tools (motivational interviewing, active listening, navigation, solution-focused support) that enables people to move positively through their recovery. Navigating the wider system which includes supporting the client to access appropriate support within their own communities via voluntary sector organisations, community groups, charities or referrals to statutory services like drug and alcohol support. Enabling clients to make informed decisions about their mental wellbeing, maximizing their independence and providing an advocacy role where appropriate.

Person Specification

Experience

Essential

  • Proven experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
Person Specification

Experience

Essential

  • Proven experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

SOFA Project

48-54 West St

Bristol

BS2 0BL


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

SOFA Project

48-54 West St

Bristol

BS2 0BL


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Liam Dixon

Liam.Dixon@second-step.co.uk

Details

Date posted

22 September 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1139273

Job locations

SOFA Project

48-54 West St

Bristol

BS2 0BL


Privacy notice

Second Step's privacy notice (opens in a new tab)