Second Step

Learning and Development Lead

The closing date is 15 August 2025

Job summary

We are recruiting a Learning and Development Lead to join our Changing Futures service. The learning and development lead will have responsibility for the development, coordination and delivery of a range of learning and development activities as part of the Changing Futures Programme. This includes working collaboratively with system partners and people with lived experience to develop, deliver and embed My Team Around Me, Multiple Disadvantage and Trauma Informed training, capture programme learning at an individual, service and system levels. They will also support the MTAM Exchange groups to progress system change issues, capturing learning outcomes.

Main duties of the job

The role holder will work closely with Second Step and Bristol City to ensure learning and change resources are available and used beyond the programme, taking an active role facilitating learning forums with strategic leads and practitioners across health, criminal justice and social care services. This aims to improve the knowledge and understanding of the workforce, as well as facilitating spaces to drive system improvements. This is a short-term role, to support a number of key deliverables over the final 9 months of the programme. Were happy to consider part-time hours and flexible work patterns to suit your preference.

About us

Second Step is the lead agency, in a partnership of organisations, chosen by Bristol City Council, to deliver the MHCLG Changing Futures programme in Bristol to support people experiencing multiple disadvantage, including discrimination, homelessness, domestic abuse, mental health issues, drug and alcohol issues, and contact with the criminal justice system. The programmes aims are: To improve the way that local systems and services work for people experiencing multiple disadvantage and who are traditionally not well served by services To use the learning from this to influence future government programmes and policy The focus of the programme is to drive lasting cultural and system change. Co-production with people with lived experience of multiple disadvantage, partnership working, and embedding equality, diversity and inclusion are central throughout the programme.

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

£34,072 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

SEC1123890

Job locations

Top Floor,

48-54 West Street

Bristol

BS2 0BL


Job description

Job responsibilities

Develop training and support offer by using a range of training methods to motivate and meet the needs of different learning styles Deliver training to high standard, modelling Changing Futures values and trauma informed principles Provide support, information and guidance to learners through a coaching model, contributing to the programmes commitment to embedding trauma informed practice Facilitating action learning sets, reflective sessions, group coaching for people supporting multiple disadvantage across the system Work in collaboration with support agencies, such as MEAM and Revolving Doors, to develop and maintain productive working relationships with external providers of learning solutions

Job description

Job responsibilities

Develop training and support offer by using a range of training methods to motivate and meet the needs of different learning styles Deliver training to high standard, modelling Changing Futures values and trauma informed principles Provide support, information and guidance to learners through a coaching model, contributing to the programmes commitment to embedding trauma informed practice Facilitating action learning sets, reflective sessions, group coaching for people supporting multiple disadvantage across the system Work in collaboration with support agencies, such as MEAM and Revolving Doors, to develop and maintain productive working relationships with external providers of learning solutions

Person Specification

Experience

Essential

  • Proven experience of leading and delivering short term pilots or projects within set timescales
  • Creation of training materials, tools, products to support learning
  • Proven ability to contribute to cultural and/or system change in an organisation or multi-agency setting
  • Proven experience of coproducing training with people with lived experience
  • Proven experience of promoting equality, diversity and inclusion

Desirable

  • Experience of multiple disadvantage as a service user or carer
Person Specification

Experience

Essential

  • Proven experience of leading and delivering short term pilots or projects within set timescales
  • Creation of training materials, tools, products to support learning
  • Proven ability to contribute to cultural and/or system change in an organisation or multi-agency setting
  • Proven experience of coproducing training with people with lived experience
  • Proven experience of promoting equality, diversity and inclusion

Desirable

  • Experience of multiple disadvantage as a service user or carer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Top Floor,

48-54 West Street

Bristol

BS2 0BL


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Top Floor,

48-54 West Street

Bristol

BS2 0BL


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

recruitment Team

Recruitment Team

jobs@second-step.co.uk

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

£34,072 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

SEC1123890

Job locations

Top Floor,

48-54 West Street

Bristol

BS2 0BL


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