Job summary
Step Together is a trailblazing service that offers a psychological, adversity and trauma (PAT) informed approach to those rough sleeping/at risk of homelessness with multiple, complex needs (mental health, forensic history, substance use) in Somerset. We advocate for system change, creatively thinking with other agencies to develop innovative ways to overcome barriers to engagement, turning these into opportunities to steer positive trauma-informed system change.
Main duties of the job
Working to the Recovery Coach Model principles, you will develop strengths-based actions orientated around the Outcomes Star. You will engage and support your own caseload of clients with complex needs in leading their journeys, and maximising their choice and control over the support they receive by developing a responsible and individual network of support.
You will have an understanding of issues relating to homelessness and mental health, and be able to build and sustain relationships with clients. You will have a commitment to promoting independence and supporting vulnerable people in developing move on and recovery plans.
We work in a recovery focused, psychological, adversity and trauma (PAT) informed way in all aspects of the teams practice using relevant interventions, including Assessments, Support Planning, Risk Assessing, Brief Interventions and Solution Focused Therapy.
About us
Second Step is a leading mental health charity thats been putting mental health first for people in the South West for over 30 years. We believe that with the right support, everyone can take control of their life and make their future their own. We work with people who experience complex needs associated with multiple and severe disadvantage (including psychological distress, homelessness, substance misuse and contact with the criminal justice system).
Job description
Job responsibilities
Conduct and support clients assessments
Positively manage and reduce clients using safety and inclusion planning tools
Working with a caseload, undertake proactive work across Somerset to engage and build trusting relationships with clients. Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions.
Provide a single consistent point of contact for a client and other people working with them.
Develop strength-based actions, orientated around the outcomes Star. Support each client in leading their journey at a pace that is right for them, and review progress on actions with them on a regular basis.
Job description
Job responsibilities
Conduct and support clients assessments
Positively manage and reduce clients using safety and inclusion planning tools
Working with a caseload, undertake proactive work across Somerset to engage and build trusting relationships with clients. Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions.
Provide a single consistent point of contact for a client and other people working with them.
Develop strength-based actions, orientated around the outcomes Star. Support each client in leading their journey at a pace that is right for them, and review progress on actions with them on a regular basis.
Person Specification
Experience
Essential
- Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
- Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
- Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
- Proven ability to promote and apply good practice in equality and diversity
- Proven ability to operate risk management and safe working practices in working with vulnerable clients
Person Specification
Experience
Essential
- Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
- Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
- Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
- Proven ability to promote and apply good practice in equality and diversity
- Proven ability to operate risk management and safe working practices in working with vulnerable clients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
