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Higher Needs Floating Support Worker

Second Step

Information:

This job is now closed

Job summary

The Higher Needs Floating Support Service is a newly commissioned service working with people in temporary accommodation or at risk of homelessness across a variety of settings. The team work closely with the local authority, health, treatment and specialist support providers to improve outcomes and work towards more settled accommodation for those facing multiple disadvantage

Main duties of the job

As a Support Worker within the HNFS service, you will work to engage and support clients with complex needs and/ or facing multiple disadvantage and who are in temporary or settled accommodation that does not have separate attached support e.g. Housing First, cluster houses, private rented accommodation, early stages of a new tenancy, or where their settled accommodation is at risk, to lead their own journeys, and to maximise their choice and control over the support they receive by developing a responsible network of support. You will work with agencies, family, friends and others to create a comprehensive network of support that remains beyond the end of support provisions. Youll work in a motivational and psychologically informed way to create client independence as quickly as possible, whilst managing needs and risk.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Date posted

17 January 2025

Pay scheme

Other

Salary

£25,359 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1071700

Job locations

162 Pennywell Road

St Jude's

Bristol

BS5 0TX


Job description

Job responsibilities

Work to make current accommodation sustainable, work with the local authority to identify new or more appropriate accommodation, and work in a motivational and psychologically informed way. Work to engage and support clients with complex needs and/ or facing multiple disadvantages to maximise their choice and control over the support they receive by developing a network of support. Work with landlords, support agencies hospitals, healthcare, family, friends and others to create a comprehensive network of support that remains beyond the end of support provisions.

Job description

Job responsibilities

Work to make current accommodation sustainable, work with the local authority to identify new or more appropriate accommodation, and work in a motivational and psychologically informed way. Work to engage and support clients with complex needs and/ or facing multiple disadvantages to maximise their choice and control over the support they receive by developing a network of support. Work with landlords, support agencies hospitals, healthcare, family, friends and others to create a comprehensive network of support that remains beyond the end of support provisions.

Person Specification

Experience

Essential

  • Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
  • Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
  • Proven experience of working with people to sustain their accommodation or move on positively into more settled accommodation.
  • Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
  • Proven ability to promote and apply good practice in equality and diversity and inclusion
  • Proven ability to operate risk management and safe working practices in working with vulnerable clients

Desirable

  • Proven experience of working in the voluntary sector
  • Proven experience of working with complex needs
Person Specification

Experience

Essential

  • Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
  • Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
  • Proven experience of working with people to sustain their accommodation or move on positively into more settled accommodation.
  • Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
  • Proven ability to promote and apply good practice in equality and diversity and inclusion
  • Proven ability to operate risk management and safe working practices in working with vulnerable clients

Desirable

  • Proven experience of working in the voluntary sector
  • Proven experience of working with complex needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

162 Pennywell Road

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

162 Pennywell Road

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Recruitment Team

jobs@second-step.co.uk

Date posted

17 January 2025

Pay scheme

Other

Salary

£25,359 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1071700

Job locations

162 Pennywell Road

St Jude's

Bristol

BS5 0TX


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