Critical Care Transport Assistant

Job description

Job responsibilities

Achieve and maintain competence in all relevant skills and knowledge. Be aware of skill fade and knowledge gaps and actively engage in Essential Education & CPD events, maintaining a personal development portfolio. You must complete all mandatory learning, online learning or face-to-face during the probationary period and then annually thereafter.

Ensure that the vehicle and equipment being used is fit for purpose, used correctly, is clean and report defects to the vehicle, equipment, and any other operational issues as soon as possible.

Work as an integral part of the Critical Care Transport team, representing SJA in the very best light at all times.

Provide safe, stable transport to the clinical team, patient, and relative(s) throughout journeys, paying attention to the impact of the journey on the patients level of vulnerability.

Support the NHS Clinical Team with tasks and procedures to the level you are trained and inducted to.

Render emergency aid, either as part of the clinical team or alone, or for incidents you encounter whilst in transit.

Support families of patients with accurate information, support, and advice whilst being sensitive to their emotional state.

Accurately complete all documentation relating to patients, vehicles, and equipment and submit it via the correct channels in a timely manner.

Encouraging patients/families to provide feedback (including compliments and raising concerns) on the quality of the service given, explaining the communication channels that are available.

Actively participate in personal and environmental cleaning routines (including vehicles, equipment, and areas of the garaging facilities) to ensure that infection prevention and control standards are adhered to.

When supporting newly clinically qualified, or returned to practice, St John People, act as the senior crew member and maintain overall responsibility, supporting, nurturing, and guiding them as required.

To follow current CQC requirements for all regulated activity St John Ambulance is registered for, to ensure the CQC fundamental standards and the five key questions are met when delivering any regulated activity on behalf of St John Ambulance.

To follow current best practice, St John Ambulance policies (and associated procedures), relevant policies from the NHS Trust/service, and to escalate patient care requirements if the situation requires it.

Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder.

Person Specification

Qualifications

Essential

• Full UK manual driving licence (with C1 category), a minimum of 1 years driving experience and no more than 3 penalty points.
• Hold, and maintain, a SJA Critical Care Transport Assistant qualification (to be obtained within probationary period if not held already)
• Hold, and maintain, IHCD D1/D2 or a Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) (to be obtained within probationary period if not held already)

Desirable

• Educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5

Experience

Essential

• Experience of working with customers, patients, or clients in a positive manner.
• Experience of managing conflict and de-escalating situations.

Desirable

• Experience of driving long distances, including at night.
• Experience of providing emotional support to others.
• Experience of providing patient care within the pre-hospital environment (NHS, private, voluntary and independent sector) over a shift pattern including nights, weekends, and bank holidays.

Skills, knowledge and abilities

Essential

• Ability to complete relevant clinical, shift and incident paperwork to required standards as indicated in guidance or training documents.
• Demonstrate ability to work in a pre-hospital emergency ambulance environment.
• Ability to deliver a high-quality patient experience, in a demanding and pressurised environment, whilst ensuring best practice treatment at all times.
• A good standard of physical fitness to facilitate lifting, bending, kneeling, and carrying in the process of transporting patients.
• Ability to work in a team and to use own initiative when necessary.
• Willingness to adapt and learn new skills.
• Be willing and able to exemplify the HEART values.

Desirable

• Ability to use Microsoft applications including Word, Forms, OneDrive & Teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St John Ambulance

Address

St. John Ambulance

2 Barnwell Drive

Cambridge

CB5 8RD

Employer's website

https://www.sja.org.uk/ (Opens in a new tab)