Job summary
We are proud to partner with specialist transfer services across
hospitals in London and the East of England to be the transport provider for
CATs, PaNDR, NTS and ACCTS. Were looking for passionate and dedicated
Emergency Ambulance Crews to support this service. Youll work alongside the clinical teams from
the specialist services, to respond to, stabilise and transport critically
unwell Neonates, children and adults between Intensive Care Units across
London, East of England and surrounding areas.
St. John Ambulance are looking for passionate people, wanting to
make a difference to join their team of Emergency Ambulance Crews providing
specialist critical care transfer services for neonatal, paediatric, and adults
across the East of England, London and beyond.
You will be working closely with specialist transport clinicians from
the PaNDR (Paediatric and Neonatal Decision Support and Retrieval Service),
ACCTS (Adult Critical Care Transfer Service), CATS (Childrens Acute Transport
Service) and NTS (Neonatal Transfer Service) teams. Using a fleet of modern bespoke C1 Ambulances
you will be part of a team who deliver first class critical care transfer
services to some of the most poorly patients, ensuring they receive the right
care for their needs.
Our small but effective team of Emergency Ambulance Crews are co-located with the Trusts clinical team where they plan and respond to
thousands of requests to support unwell neonates, children and adults each
year.
Main duties of the job
As an EAC, you will be responsible for ensuring your vehicle and
clinical equipment are ready to respond to referrals, joining the clinical team
for planning, co-ordination and review sessions. Youll expertly handle transporting the clinical
team to a referring hospital, be part of the team that helps to stabilise the
patient and then safely deliver them to the receiving hospitals Intensive Care
Unit. You will be responsible for providing high quality, professional and
compassionate care for patients and ensuring current clinical practice
procedures and requirements are followed.
To be considered you must be educated to GCSE level
and have excellent interpersonal skills with the ability to communicate
effectively at all levels. You should have a minimum of 12 months driving
experience and hold a full UK driving licence with a maximum of three penalty
points. All applicants must have a C1 on their licence. Those working towards this would be required
to have it by an agreed start date. You will be required to complete 10 weeks
residential training to become qualified Emergency Ambulance Crew, as well as
undertaking Level 3 CERAD ambulance response driver training. Candidates will
need to have an enhanced full DBS check (which we provide) and complete a health
check to ensure they are able to take up frontline work. This is a shift-based
role in a team that operates 24 hours a day, 7 days a week. Shifts are 12 hours in duration and on a
shift rotation basis.
About us
St John Ambulance works at the heart of communities, providing
first aid, keeping people safe at events and working alongside the NHS in
response to 999 calls.
Every year, hundreds of thousands of people learn how to save a
life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform
out-of-hospital care, having a positive impact on the people we treat and the
communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by
our goal of saving lives through first aid.
You will receive;
Competitive
salary & pension scheme with overtime and unsocial hours premiums
An increasing
annual leave allowance with continuous service
Cycle to work
scheme
Group Life
Assurance scheme
Season ticket
(travel) loans
Health and
Wellbeing portal - Access to financial, health and wellbeing guidance and
support.
Discounts - Blue
Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym
membership, cinema, restaurants, holidays and shopping-including your weekly
food shop.
Job description
Job responsibilities
As an Emergency Ambulance Crew, you will be responsible for
responding to emergency and non-emergency situations where you will assess and
treat patients to your skill level. You will transport ambulatory / non-
ambulatory patients across all St John Ambulance services. You will be
responsible for providing high quality, professional and compassionate care at
all times. This role will allow you to support your community in emergency and
non-emergency situations, often supporting the local ambulance service or
working at events.
Attend, assess and commence pre-hospital
emergency treatment for patients within the care of St John Ambulance in
accordance with current clinical practice procedures, keeping within the
Clinical Scope of Practice for the role
Take relevant information from a variety of
sources at the scene, reporting to healthcare professional, hospitals or others
as required whilst ensuring patient confidentiality is maintained
To be accountable for the care and safety of
patients in your charge until safely discharged, transferred or handed over to
an appropriate individual
Accurately hand over the care of a patient to
the most relevant individual or department, reporting any concerns to the
appropriate person or body, including any concerns around safeguarding or
increasing care needs
Accurately completing all documentation relating
to patients, vehicles and equipment and submit it via the correct channels in a
timely manner
Encouraging patients to provide feedback
(including compliments and raising concerns) on the quality of the service we
have given, explaining the communication channels that are available
Actively participate in personal and
environmental cleaning routines (including vehicles, equipment and areas of the
garaging facilities) to ensure that infection prevention and control standards
are adhered to
When working with lesser/newer clinically
qualified or returned to practice St John People, act as the senior clinician
and maintain clinical responsibility, supporting, nurturing and guiding them as
required
To follow current CQC requirements for all
regulated activity St John Ambulance is registered for, to ensure the CQC
fundamental standards and the key five questions are met when delivering any
regulated activity on behalf of St John Ambulance
To follow current best practice, St John
Ambulance policies (and associated procedures) and to escalate patient care
requirements if the situation requires it
Ensure that the vehicle and equipment being used
is fit for purpose, used correctly, is clean and report defects to the vehicle,
equipment and any other operational issues as soon as possible
Achieve and maintain competence in all relevant
skills and knowledge. Be aware of skill fade and knowledge gaps and actively
engage in Essential Education & CPD events, maintaining a personal
development portfolio. You must complete all mandatory learning, online
learning or face-to-face during the probationary period and then annually
thereafter
Perform any other duties commensurate with these responsibilities, the band of the post and skills
and qualifications of the post-holder.
You will:
Be able to work shifts of up to 12 hours in length, plus
unplanned overruns, over a 24/7 operational
period, including late shifts, nights, weekends and Bank
Holidays
Have no more than 3 penalty points on your UK driving
licence
Be screened to meet a Category 1 role in St John Ambulance
Undergo training to the Emergency Ambulance Crew level and
be expected to maintain this qualification, including portfolio and CPD
activities required annually.
Job description
Job responsibilities
As an Emergency Ambulance Crew, you will be responsible for
responding to emergency and non-emergency situations where you will assess and
treat patients to your skill level. You will transport ambulatory / non-
ambulatory patients across all St John Ambulance services. You will be
responsible for providing high quality, professional and compassionate care at
all times. This role will allow you to support your community in emergency and
non-emergency situations, often supporting the local ambulance service or
working at events.
Attend, assess and commence pre-hospital
emergency treatment for patients within the care of St John Ambulance in
accordance with current clinical practice procedures, keeping within the
Clinical Scope of Practice for the role
Take relevant information from a variety of
sources at the scene, reporting to healthcare professional, hospitals or others
as required whilst ensuring patient confidentiality is maintained
To be accountable for the care and safety of
patients in your charge until safely discharged, transferred or handed over to
an appropriate individual
Accurately hand over the care of a patient to
the most relevant individual or department, reporting any concerns to the
appropriate person or body, including any concerns around safeguarding or
increasing care needs
Accurately completing all documentation relating
to patients, vehicles and equipment and submit it via the correct channels in a
timely manner
Encouraging patients to provide feedback
(including compliments and raising concerns) on the quality of the service we
have given, explaining the communication channels that are available
Actively participate in personal and
environmental cleaning routines (including vehicles, equipment and areas of the
garaging facilities) to ensure that infection prevention and control standards
are adhered to
When working with lesser/newer clinically
qualified or returned to practice St John People, act as the senior clinician
and maintain clinical responsibility, supporting, nurturing and guiding them as
required
To follow current CQC requirements for all
regulated activity St John Ambulance is registered for, to ensure the CQC
fundamental standards and the key five questions are met when delivering any
regulated activity on behalf of St John Ambulance
To follow current best practice, St John
Ambulance policies (and associated procedures) and to escalate patient care
requirements if the situation requires it
Ensure that the vehicle and equipment being used
is fit for purpose, used correctly, is clean and report defects to the vehicle,
equipment and any other operational issues as soon as possible
Achieve and maintain competence in all relevant
skills and knowledge. Be aware of skill fade and knowledge gaps and actively
engage in Essential Education & CPD events, maintaining a personal
development portfolio. You must complete all mandatory learning, online
learning or face-to-face during the probationary period and then annually
thereafter
Perform any other duties commensurate with these responsibilities, the band of the post and skills
and qualifications of the post-holder.
You will:
Be able to work shifts of up to 12 hours in length, plus
unplanned overruns, over a 24/7 operational
period, including late shifts, nights, weekends and Bank
Holidays
Have no more than 3 penalty points on your UK driving
licence
Be screened to meet a Category 1 role in St John Ambulance
Undergo training to the Emergency Ambulance Crew level and
be expected to maintain this qualification, including portfolio and CPD
activities required annually.
Person Specification
Experience
Essential
- Experience of dealing with customers, patients or clients in a positive manner
Desirable
- Experience of managing conflict and de-escalating situations
- Experience of emergency and non-emergency driving with a statutory service, private
- ambulance service, military service or SJA
- Experience of providing patient care within the pre-hospital environment (NHS, private,
- voluntary and independent sector)
Qualifications
Essential
- Educated to GCSE level or equivalent (Grade C) including Maths & English
- Full UK manual driving licence (B category), a minimum of 1 years experience and no
- more than 3 penalty points
- Hold, and maintain, a SJA Emergency Ambulance Crew qualification
- Hold, and maintain, IHCD D1/D2 / Level 3 Qualification in Emergency Driving qualification
- (to be obtained within probationary period if not held already)
- Full UK manual driving licence (C1 category)
Skills, knowledge & abilities
Essential
- Ability to complete relevant clinical, shift and incident paperwork to required standards as indicated in guidance or training documents
- Demonstrate ability to work in a pre-hospital emergency ambulance environment
- Ability to deliver a high-quality patient experience, in a demanding and pressurised environment, whilst ensuring best practice treatment at all times
- A good standard of physical fitness to facilitate lifting, bending and carrying in the process of transporting patients
- Ability to work in a team and to use own initiative when necessary
- Willingness to adapt and learn new skills
Desirable
- Ability to use Microsoft applications including Word, Forms, OneDrive & Teams
Person Specification
Experience
Essential
- Experience of dealing with customers, patients or clients in a positive manner
Desirable
- Experience of managing conflict and de-escalating situations
- Experience of emergency and non-emergency driving with a statutory service, private
- ambulance service, military service or SJA
- Experience of providing patient care within the pre-hospital environment (NHS, private,
- voluntary and independent sector)
Qualifications
Essential
- Educated to GCSE level or equivalent (Grade C) including Maths & English
- Full UK manual driving licence (B category), a minimum of 1 years experience and no
- more than 3 penalty points
- Hold, and maintain, a SJA Emergency Ambulance Crew qualification
- Hold, and maintain, IHCD D1/D2 / Level 3 Qualification in Emergency Driving qualification
- (to be obtained within probationary period if not held already)
- Full UK manual driving licence (C1 category)
Skills, knowledge & abilities
Essential
- Ability to complete relevant clinical, shift and incident paperwork to required standards as indicated in guidance or training documents
- Demonstrate ability to work in a pre-hospital emergency ambulance environment
- Ability to deliver a high-quality patient experience, in a demanding and pressurised environment, whilst ensuring best practice treatment at all times
- A good standard of physical fitness to facilitate lifting, bending and carrying in the process of transporting patients
- Ability to work in a team and to use own initiative when necessary
- Willingness to adapt and learn new skills
Desirable
- Ability to use Microsoft applications including Word, Forms, OneDrive & Teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
