Job summary
As Head of Clinical Operations at St John Ambulance, you will be responsible for assisting the Medical Director in developing, leading, delivering and maintaining the charity's clinical strategic direction in relation to event cover and ambulance operations.
Key to this role is the development of clinical supervision and leadership at all levels within the clinical communities of our people. This will require interaction with both the Events team and the Community and Ambulance Support Directorate. There will also be the necessity to oversee the development and introduction of new allied health professionals and associated skill sets.
The role requires a high level of clinical credibility and the post holder should be regarded as one of the lead clinicians and senior clinical leaders within the organisation. There will be an expectation for the post holder to be clinical 1 day a week.
Main duties of the job
Champion the provision of high quality services to provide excellent patient care with patients at the core of all
activities by providing Clinical leadership, advice, support and guidance across St John Ambulance
Support the Medical Director to provide effective clinical leadership using wide ranging, highly specialist, professional,
managerial knowledge, skills and experience in all areas of service provision
Work both with internal and external stakeholders, they will be responsible for ensuring the organisation delivers the
highest standard of clinical care in line with national and local standards
Assist the development of education related issues to ensure the delivery of the skills required to meet the charity's
clinical strategy.
Establish expert practice, providing inspiration and act as a role model in St John, demonstrating the highest degree of
personal professional autonomy, showing commitment to development and lifelong learning.
Provide leadership, coaching and personal skills to motivate and inspire colleagues to come up with innovative ideas to
address issues for them and their patients whilst promoting a positive culture within the organisation
Use the PDSA system to ensure that services designed are robust and demonstrate step changes in clinical quality.
Ensure that best clinical supervision and clinical leadership practice from across the NHS is embedded within St John
Ambulance
About us
St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.
You will receive:
- Competitive salary & pension scheme
- Cycle to work scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts youll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.
Job description
Job responsibilities
The Head of Clinical Operations is responsible for assisting the Medical Director in developing, leading, delivering and
maintaining the charitys clinical strategic direction in relation to event cover and ambulance operations.
Key to this role is the development of clinical supervision and leadership at all levels within the clinical communities of
our people. This will require interaction with the both the Events team and the Community and Ambulance Support
Directorate. There will also be the necessity to oversee the development and introduction of new allied health
professionals and associated skillsets.
A high level of judgement and decision making are essential characteristics to undertake this role both from an
operational and a strategy and culture development standpoint.
The role requires a high level clinical credibility and the post holder should be regarded as one of the lead clinicians and
senior clinical leaders within the organisation. There will be an expectation for the post holder to be clinical 1 day a
week
Job description
Job responsibilities
The Head of Clinical Operations is responsible for assisting the Medical Director in developing, leading, delivering and
maintaining the charitys clinical strategic direction in relation to event cover and ambulance operations.
Key to this role is the development of clinical supervision and leadership at all levels within the clinical communities of
our people. This will require interaction with the both the Events team and the Community and Ambulance Support
Directorate. There will also be the necessity to oversee the development and introduction of new allied health
professionals and associated skillsets.
A high level of judgement and decision making are essential characteristics to undertake this role both from an
operational and a strategy and culture development standpoint.
The role requires a high level clinical credibility and the post holder should be regarded as one of the lead clinicians and
senior clinical leaders within the organisation. There will be an expectation for the post holder to be clinical 1 day a
week
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent (Grade C) including Maths & English
- Qualified as an allied health professional
- Currently registered on the HCPC or NMC
Experience
Essential
- Has extensive knowledge of health care needs of people requiring emergency and urgent care
- Has experience of building effective cross functional working relationships to drive the organisational agenda
- Has experience of working within and developing productive internal and external stakeholder
- relationships
Desirable
- Has evidence of managing operational ambulance activity
- Operational experience within St John Ambulance
Skills, knowledge & abilities
Essential
- Evidence of planning and delivering programmes and projects on time
- Has the ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing time scales
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Is able to demonstrate experience of developing, managing and motivating teams/individuals to ensure success
- Is able to work across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Ability to communicate effectively with external bodies to support the development of best practice
Desirable
- Caldicott guardian
- Experience of working with volunteers
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent (Grade C) including Maths & English
- Qualified as an allied health professional
- Currently registered on the HCPC or NMC
Experience
Essential
- Has extensive knowledge of health care needs of people requiring emergency and urgent care
- Has experience of building effective cross functional working relationships to drive the organisational agenda
- Has experience of working within and developing productive internal and external stakeholder
- relationships
Desirable
- Has evidence of managing operational ambulance activity
- Operational experience within St John Ambulance
Skills, knowledge & abilities
Essential
- Evidence of planning and delivering programmes and projects on time
- Has the ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing time scales
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Is able to demonstrate experience of developing, managing and motivating teams/individuals to ensure success
- Is able to work across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Ability to communicate effectively with external bodies to support the development of best practice
Desirable
- Caldicott guardian
- Experience of working with volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
