LCW UCC

Medical Summariser

The closing date is 11 July 2025

Job summary

The post holder will be responsible for accurately summarising and coding relevant clinical information into patients electronic healthcare records using SystmOne, in accordance with organisational protocols and clinical coding standards. They will also manage the entire patient registration pathwayfrom initial registration through to processing deductionsensuring accuracy, confidentiality, and adherence to procedures.

Additionally, the role includes providing administrative support to the wider multidisciplinary team and supporting data quality, information governance, and clinical governance standards.

Main duties of the job

Primary Responsibilities

  • Summarising incoming medical records and accurately entering patients medical histories onto SystmOne.
  • Applying accurate clinical coding in line with NHS and practice protocols.
  • Managing patient registrations, deductions, and data updates in SystmOne, ensuring accuracy and compliance with practice procedures.
  • Reviewing all clinical correspondence (e.g., letters, hospital summaries) and processing them in accordance with existing practice protocols.
  • Inputting data from GP2GP transfers and supporting Registration Links processes.
  • Scanning, attaching, and storing patient documentation correctly within electronic patient records.
  • Conducting data entry tasks and ensuring that patient records are accurate and complete.
  • Answering and directing incoming telephone calls, handling queries professionally.
  • Supporting clinical and administrative staff with general administrative duties, including photocopying, system searches, filing, and booking appointments as required.
  • Maintaining a clean and organised work environment.
  • Monitoring progress against summarising targets and contributing to performance audits as needed.

About us

London Central & West is a clinically led, social enterprise provider of integrated urgent care services to the NHS. We are proud that every penny we are paid to deliver services is reinvested in our people and in developing innovative models of urgent and unscheduled care. We work in partnership with NHS Trusts across northwest, north central, and northeast London, caring for up to 4.5 million patients each year.

LCW have an extensive background in providing high quality and patient centred care services across London. In addition, we work with NHS Trusts to provide Urgent Care at hospitals, from GPs to frontline receptionists.

As part of our benefits package, we offer the ability to join the NHS pension scheme and offer an extensive range of NHS discounts. We also have an Employee Assistance Programme and are keen to support staff in their continued professional development.

Our staff make a real difference in the lives of local communities, join us to see for yourself.

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£27,008 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0441-25-0028

Job locations

Hammersmith Hospital

Du Cane Road

London

W12 0HS


Charing Cross Hospital

Fulham Palace Road

London

W6 8RF


Job description

Job responsibilities

Secondary Responsibilities

  • Assist in reviewing and updating the practices summarising and coding policies in collaboration with the IT & Data Quality Manager.
  • Participate in audit activities, quality improvement projects, and risk assessments.
  • Provide reception or administrative cover during staff absences.
  • Assist with opening and closing procedures as per the rota.
  • Support internal and external enquiries regarding patient records and summarising protocols.

Job description

Job responsibilities

Secondary Responsibilities

  • Assist in reviewing and updating the practices summarising and coding policies in collaboration with the IT & Data Quality Manager.
  • Participate in audit activities, quality improvement projects, and risk assessments.
  • Provide reception or administrative cover during staff absences.
  • Assist with opening and closing procedures as per the rota.
  • Support internal and external enquiries regarding patient records and summarising protocols.

Person Specification

Experience

Essential

  • 1 year experience working in an office environment.
  • Experience of working in a customer focus environment.

Desirable

  • Reception experience
  • Ability to prioritise workload

Skills

Essential

  • Excellent written and verbal communication
  • Strong IT and typing skills; familiarity with Microsoft Office and Outlook
  • Good understanding of confidentiality and information governance
  • Clear telephone manner and professional interpersonal skills
  • Ability to prioritise workload and work independently or within a team

Desirable

  • Organisational skills

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSEs in English and Maths (Grade C/4 or above)
  • NVQ Level 2 in Health and Social Care
  • Training or certification in medical summarising or clinical coding
Person Specification

Experience

Essential

  • 1 year experience working in an office environment.
  • Experience of working in a customer focus environment.

Desirable

  • Reception experience
  • Ability to prioritise workload

Skills

Essential

  • Excellent written and verbal communication
  • Strong IT and typing skills; familiarity with Microsoft Office and Outlook
  • Good understanding of confidentiality and information governance
  • Clear telephone manner and professional interpersonal skills
  • Ability to prioritise workload and work independently or within a team

Desirable

  • Organisational skills

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSEs in English and Maths (Grade C/4 or above)
  • NVQ Level 2 in Health and Social Care
  • Training or certification in medical summarising or clinical coding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

LCW UCC

Address

Hammersmith Hospital

Du Cane Road

London

W12 0HS


Employer's website

https://www.lcwucc.com/ (Opens in a new tab)

Employer details

Employer name

LCW UCC

Address

Hammersmith Hospital

Du Cane Road

London

W12 0HS


Employer's website

https://www.lcwucc.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Practice Manager

Omar Hassan

omar.hassan2@nhs.net

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£27,008 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0441-25-0028

Job locations

Hammersmith Hospital

Du Cane Road

London

W12 0HS


Charing Cross Hospital

Fulham Palace Road

London

W6 8RF


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