Clinic Data & Performance Analyst

Job description

Job responsibilities

Role Purpose

To provide high quality data analysis to support the Awakn London Clinic to ensure that contractual targets, required outputs and high clinical standards are achieved.

To provide performance information and analysis through the collation, validation and interpretation of internal and external data.

To produce regular and ad-hoc data reports for research and analysis purposes for both internal and external audiences.

To support and have oversight of the data/clinical case management systems to support effective service delivery Key duties and activities of the role.

Lead on the co-ordinating the design and implementation of reporting requirements, including the collection, collation and auditing of service statistics, database records and stakeholder feedback to improve the quality, safety and performance of the service.

To provide analysis of wider health data as necessary.

Use knowledge of research methodologies and analysis techniques to support Awakns research agenda.

To design, develop and generate regular performance updates and trend and forecasting analysis reports to the Clinics Management Team and the wider Via organisation.

Maintain accurate and timely records using the designated case management system in compliance with legislation and Via Information Governance policies and procedures. With particular focus on confidentiality and consent and the use of personal data for research purposes.

To support in the delivery of training to colleagues on the effective use of data systems and processes.

Work as a specialist data analyst liaising with colleagues to ensure timely generation and use of data, especially pertaining to key performance indicators/prescribing/research activity.

Support clinical procurement processes and subsequent review of associated equipment/spending.

Support the maintenance of clinician/ prescriber/ prescribing/ premises/ pharmacy information, including relating to NHSBSA registration, Xerox authorisation, Home Office licences, Patient Group Directions, Service Level Agreements, Declarations of Interest and professional registrations.

Be involved in and where appropriate take responsibility for relevant audits/research activity/incidents, ongoing monitoring and implementation of associated recommendations/action plans.

Work in line with all relevant legislation, best practice guidance, professional and CQC standards and organisational documents.

Work alongside management and their direct reports to effectively support a one team approach.

Person Specification

Qualifications

Essential

• Excellent IT skills, including ability to write reports use of Google, Microsoft Office programs and digital meeting platforms.

Experience

Essential

• Passion for working with complex needs services or with other socially excluded or vulnerable groups.
• Sound and demonstrable knowledge of producing and analysing clinical and performance data.
• Good knowledge of information governance legislation and its practical application.
• Experience of contributing to audits, performance indicators, data enquiries, incident and complaints management processes.
• Organised with an attention to detail and driven to deliver actionable intelligence information on time and to a high quality.
• The ability to work calmly under pressure, ensuring that deadlines are met, and ensure all information is recorded in a timely manner.
• The ability to communicate effectively, both verbally and in writing, in different settings (e.g., written, spoken, presented, etc) and to different groups of people.
• Solution-focused, with an inclusive and innovative approach to service development.
• Great team working, communication, interpersonal skills and cooperative approach to supporting colleagues and the whole team to deliver organisational objectives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Via

Address

18 Dartmouth Street

London

SW1H 9BL

Employer's website

https://via.ciphr-irecruit.com/Applicants/vacancy (Opens in a new tab)