Job responsibilities
As a Director this role will be responsible and
accountable as follows: In conjunction with the Chief Executive or relevant
Chief Officer responsible for contributing to organisation wide strategy with
decision-making and budget
responsibility for their area. Regular attendee at either Board of Trustee or
St Helena trading company meetings. Member of Full SLT and either Clinical or
Commercial SLT.
KEY WORKING RELATIONSHIPS
All staff and volunteers at St Helena
Medical Director and Associate Director for St
Helena Care Services Ltd
Counterparts in other healthcare settings
Service users &
supporters
Health and care system partners
Care Quality Commission
KEY PRIORITIES
Lead the delivery of hospice care and
bereavement support services that deliver the organisations charitable and
strategic objectives.
Provide advice to the Chief Executive,
Chief Clinical Officer, Senior Leadership Team, and Board of Trustees on
operational and quality matters relating to care services.
Ensure quality and excellent user
experience are at the heart of all St Helena care services.
Embed tackling inequalities and
overcoming barriers in accessing care in all care services.
Support the development of integrated
frailty, palliative care, and end of life care services with health and care
system partners.
Lead on The Hospice, Hospice in the
Home, counselling and emotional support including bereavement, and other
related care services.
Effective liaison with estates and
facilities teams to support safe and effective care delivery.
Lead on all aspects of clinical
governance and ensure all services are fully compliant with Care Quality
Commission regulations and expectations.
Keep services under regular review to
ensure maximum value within available resources and to embed a culture of
continuous improvement.
Ensure effective and coordinated
working across the full range of care services in the St Helena group along
with the Medical Director and Associate Director for St Helena Care Services
Ltd
Deliver agreed activity and capacity
targets.
Manage the development and delivery of
budgets, staffing, and business plans for hospice care and bereavement
support services.
Be an engaged and active participant in
the Senior Leadership Team in relation to corporate leadership and the wider
life and values of the organisation.
DUTIES & RESPONSIBILITIES
Strategic
To work with the Chief Clinical
Officer, Senior Leadership Team and departmental managers to prepare business
and workforce plans for annual and long-term multiyear planning.
To manage and
regularly update the charitys clinical and care standard operating policies
and procedures.
To work in partnerships with local and
regional health and care partners.
To maximise the value, impact and reach
of St Helena care services within available resources.
To maintain a
reputation for excellence in all aspects of care delivery and full regulatory
compliance.
Corporate
To be an
engaged and active member of the Clinical and the Wider Senior Leadership
Team and work cooperatively with colleagues to roll out group and charity-wide
initiatives.
To positively
and professionally represent the organisation, Chief Executive and Senior
Leadership Team internally and externally as required acting in the best
interests of the charity.
To forge
positive working relationships with peers in partner organisations and with
key stakeholders.
To prepare
and present papers to the Board and committees as necessary
Operational
Be prepared to act as, or work
supportively with the Accountable Officer for Controlled Drugs.
Be prepared to act as, or work
supportively with the Caldicott Guardian working with the DPO to ensure compliance
with all data protection and information governance legislation.
To ensure
compliance with all relevant legal and regulatory requirements.
Act as
Registered Manager for St Helena charitable services and to act as Designated
Individual for CQC purposes. Work with other St Helena registered managers to
maintain high collective standards and share learning.
To support
the submission of timely and accurate statutory returns to all relevant
bodies.
To negotiate,
monitor and manage agreements with health and care commissioners, and partner
organisations.
To maintain
good relationships with funders of care services and ensure all relevant
conditions of funding are met.
To represent the charity within the
health and care system, and act as a system leader working toward integrated
care services for frailty, palliative and end of life care services across
the St Helena geography.
To provide
clinical leadership and support to capital projects and significant business
developments.
To deliver
agreed activity and capacity targets.
To develop
effective marketing and communications strategies for hospice care services
in conjunction with the Marketing Team.
To identify,
develop, and deliver new care service opportunities and ventures.
Managerial
To ensure the
recruitment and effective performance management of staff, including regular
supervision, coaching, appraisal, training, and development in line with
agreed policies.
To work
within the charitys operational framework of delegated authorities,
financial management and decision making.
Develop
clinical leadership across hospice care services.
Ensure all
clinical staff have access to regular clinical supervision, and also to
coaching and/or mentoring where appropriate.
Ensure the
development of comprehensive workforce plans and development pathways for all
clinical teams and competencies.
Ensure there
is an effective plan in place to reduce inequalities in outcomes and overcome
barriers in accessing care.
General
To promote
and support the achievement of the charitys mission, goals and values as set
out in the strategic guidelines.
To act as a
positive ambassador for the charity at all times.
To maintain a
high standard of probity in professional, human resource and financial
matters, maintaining good relations with colleagues and external partners and
to act in accordance with the charitys code of conduct.
To uphold and
promote equality and diversity and the value of lived experience.
To have due
regard to safeguarding and health and safety issues.
To undertake
any other duties as may reasonably be required.
This job description is not contractual and is liable to change over
time.
