Job summary
St Helena Hospice is currently advertising for a Clinical Support Worker, within the Hospice team on a part time and permanent contract.
- To assist Registered Nurses, Occupational Therapists and Physiotherapists in providing high standards of
specialist palliative care to patients and their relatives.
- Identify and adapt clinical support given under the varying professions guiding principles of care and be able
to switch approach as directed.
- The care will be planned and assessed by the Registered Nurses and Therapists and provided under the
direct supervision of the registered nurses or other members of the multidisciplinary team.
Main duties of the job
- In conjunction with other members of the team, and in line with your level of competency, assist in meeting
the needs of patients: hygiene, elimination, nutritional, mobilising, maintaining independence, pain.
- Be able to recognize and advocate the promotion of independence and personalized care based on
patients life histories and expressed preferences about their own care.
- Meet the therapy needs of the patient through the delivery of the therapy plan of care devised by the
registered therapist.
- Identify the psychosocial and spiritual needs of families and friends under his/her care and communicate
this to the supervisor.
About us
St Helenas core values and behaviours will be embedded in our recruitment, training and development review and decision making process.
Value
Respect
Working Together
Being passionate about hospice care
Showing appreciation for all
Valuing conversation
Behaviour
Always considering others
Finding strength in teamwork
Caring in all that we do and provide
A thank you matters
Taking the time to be excellent communicators
Job description
Job responsibilities
KEY PRIORITIES
- To assist Registered Nurses, Occupational Therapists and Physiotherapists in providing high standards of
specialist palliative care to patients and their relatives.
- Identify and adapt clinical support given under the varying professions guiding principles of care and be able
to switch approach as directed.
- The care will be planned and assessed by the Registered Nurses and Therapists and provided under the
direct supervision of the registered nurses or other members of the multidisciplinary team.
- DUTIES & RESPONSIBILITIES
- In conjunction with other members of the team, and in line with your level of competency, assist in meeting
the needs of patients: hygiene, elimination, nutritional, mobilising, maintaining independence, pain.
- Be able to recognize and advocate the promotion of independence and personalized care based on
patients life histories and expressed preferences about their own care.
- Meet the therapy needs of the patient through the delivery of the therapy plan of care devised by the
registered therapist.
- Identify the psychosocial and spiritual needs of families and friends under his/her care and communicate
this to the supervisor.
- To implement rehabilitation programmes devised by the OT or physio and when needed, follow up
interventions in the community.
- To practice daily living activities with patients on the ward under the guidance of the OT/Physio, e.g.
functional transfers, personal care or mobility.
- To assess and provide basic mobility and daily living equipment aids to patients, reporting to the OT or PT
as appropriate and arrange for loan or replacement of equipment with statutory services.
- To implement therapeutic interventions such as exercise, stretching, energy conservation, pacing and
relaxation, reporting to OT/PT as necessary.
- Perform Last Offices to deceased patients including safe custody of valuables and belongings.
- Maintaining health & safety within the ward area i.e. ensure fire exits are clear, cupboards safely stocked
& hazards removed and reported.
- Work alongside volunteers and more junior CSWs within the unit and report any concerns about practice
to immediate supervisor.
- Ensure that all procedures are carried out are in accordance with agreed standards of care.
- Ensure Infection Control Policies and Procedures are strictly adhered to
- Check and ensure that equipment is clean and in working order ready for use
- Ensure that all information recorded by the individual is in accordance with St Helena policy (i.e patient
records, incident/accident reports).
- Escort patients to hospital appointments, home visits or recreational trips.
- Assist in checking Controlled Drugs with Registered Nurse (on completion of Drugs Competency
Framework).
- Mentor and supervise new ward based volunteers.
- Ensure you follow all policies and procedures in relation to prevention and infection control
- Undertake and record clinical observations reporting results to Registered Nurse
- Undertake simple dressings independently, within level of competence and assist Registered Nurses with
complex dressings.
Job description
Job responsibilities
KEY PRIORITIES
- To assist Registered Nurses, Occupational Therapists and Physiotherapists in providing high standards of
specialist palliative care to patients and their relatives.
- Identify and adapt clinical support given under the varying professions guiding principles of care and be able
to switch approach as directed.
- The care will be planned and assessed by the Registered Nurses and Therapists and provided under the
direct supervision of the registered nurses or other members of the multidisciplinary team.
- DUTIES & RESPONSIBILITIES
- In conjunction with other members of the team, and in line with your level of competency, assist in meeting
the needs of patients: hygiene, elimination, nutritional, mobilising, maintaining independence, pain.
- Be able to recognize and advocate the promotion of independence and personalized care based on
patients life histories and expressed preferences about their own care.
- Meet the therapy needs of the patient through the delivery of the therapy plan of care devised by the
registered therapist.
- Identify the psychosocial and spiritual needs of families and friends under his/her care and communicate
this to the supervisor.
- To implement rehabilitation programmes devised by the OT or physio and when needed, follow up
interventions in the community.
- To practice daily living activities with patients on the ward under the guidance of the OT/Physio, e.g.
functional transfers, personal care or mobility.
- To assess and provide basic mobility and daily living equipment aids to patients, reporting to the OT or PT
as appropriate and arrange for loan or replacement of equipment with statutory services.
- To implement therapeutic interventions such as exercise, stretching, energy conservation, pacing and
relaxation, reporting to OT/PT as necessary.
- Perform Last Offices to deceased patients including safe custody of valuables and belongings.
- Maintaining health & safety within the ward area i.e. ensure fire exits are clear, cupboards safely stocked
& hazards removed and reported.
- Work alongside volunteers and more junior CSWs within the unit and report any concerns about practice
to immediate supervisor.
- Ensure that all procedures are carried out are in accordance with agreed standards of care.
- Ensure Infection Control Policies and Procedures are strictly adhered to
- Check and ensure that equipment is clean and in working order ready for use
- Ensure that all information recorded by the individual is in accordance with St Helena policy (i.e patient
records, incident/accident reports).
- Escort patients to hospital appointments, home visits or recreational trips.
- Assist in checking Controlled Drugs with Registered Nurse (on completion of Drugs Competency
Framework).
- Mentor and supervise new ward based volunteers.
- Ensure you follow all policies and procedures in relation to prevention and infection control
- Undertake and record clinical observations reporting results to Registered Nurse
- Undertake simple dressings independently, within level of competence and assist Registered Nurses with
complex dressings.
Person Specification
Qualifications
Essential
- GCSE level C in English & Maths
Desirable
- NVQ any level in Care
- Computer literacy
- St. Helena Drugs Competency FrameworkFull driving licence
Experience
Essential
- Experience working with people and handling difficult situations.
- Proven experience in Palliative Care setting
Desirable
- Experience of working in health or social care setting.
Person Specification
Qualifications
Essential
- GCSE level C in English & Maths
Desirable
- NVQ any level in Care
- Computer literacy
- St. Helena Drugs Competency FrameworkFull driving licence
Experience
Essential
- Experience working with people and handling difficult situations.
- Proven experience in Palliative Care setting
Desirable
- Experience of working in health or social care setting.