Clinical Nurse Specialist - Rapid Response

St Helena Hospice

The closing date is 24 June 2021

Job overview

Are you a registered nurse looking for a new challenge? Are you passionate and enthusiastic about providing excellent palliative care?

St Helena hospice have an exciting new opportunity for a Clinical Nurse Specialist to join the Hospice in the Home team.

You will be working as part of a team to provide high standards of specialist palliative care to patients and their relatives.

Main duties of the job

Provide clinical and professional leadership in order to ensure staff have the relevant skills to deliver high quality holistic care to patients and families. Develop a patient and family centred service, advocating for patients.

Work closely with community colleagues, St Helena and Hospital staff in order to ensure that patients requiring end of life care receive an integrated service in a timely manner.

Identify areas where existing standards should be updated and highlight new developments in practice to colleagues both internal and external.

Manage the SinglePoint clinical team including supervision, absence management, rostering and supporting the absence of the Clinical Nurse Manager or Team Lead

Undertaking direct assessments of patients and their families and dealing with sensitive situations relating to dying patients in their own homes as part of a 24 hour service.

About us

Please note that a DBS (Disclosure & Barring Service) check will be undertaken as part of our pre-employment screening for the successful candidate.

St Helena provides a friendly, supportive and positive working environment across all our sites and diverse teams. We are an ambitious organisation determined to make a difference to local people across North Essex who face incurable illness and bereavement. That means working with us is a demanding but hugely fulfilling experience.

In addition to a lovely work environment we currently offer the following discretionary benefits:

Competitive salaries and holiday allowance

We invest in you, providing a wide range of training and development opportunities

Free parking

Employee Assistance Programme

All of our staff, whatever their role, share a common goal: to be here every step of the way for everyone who needs us.

Job description

Job responsibilities

KEY PRIORITIES

Provide clinical and professional leadership in order to ensure staff have the relevant skills to deliver high quality holistic care to patients and families. Develop a patient and family centred service, advocating for patients.

Work closely with community colleagues, St Helena and Hospital staff in order to ensure that patients requiring end of life care receive an integrated service in a timely manner.

Identify areas where existing standards should be updated and highlight new developments in practice to colleagues both internal and external.

Manage the SinglePoint clinical team including supervision, absence management, rostering and supporting the absence of the Clinical Nurse Manager or Team Lead

Undertaking direct assessments of patients and their families and dealing with sensitive situations relating to dying patients in their own homes as part of a 24 hour service.

DUTIES & RESPONSIBILITIES

Clinical Leadership

To holistically assess the supportive and care needs of patients and provide clinical and professional advice

To provide an expert resource to community staff for the clinical and supportive care of patients at end of life, particularly around symptom control

To actively prevent unnecessary hospital admission by providing rapid response for patients in symptom control crisis when appropriate

Act as a resource for patients families, carers, MDT members and for junior members of staff

To assess patients who are considered to be at the end of their lives and seek teir consent if appropriate to be placed on the MCCR

Ensuring that palliative and end of life care patients receive appropriate support and advice and are offered documentation of choice at all stages

Demonstrate awareness of the emotional needs of patients and families and the sensitivity and communication skills to meet these needs.

Liaise with colleagues across health and social care and commissioning, to access care packages.

To communicate sensitively and effectively both verbally and in writing with patients, families and

colleagues including volunteers. In some cases there may be barriers to understanding or highly sensitive communication required. In the absence of district nursing colleagues assess the needs of patients entering the service.

To work closely with a range of clinical, patient, Social Care and voluntary groups to ensure that patients and carers receive information on support services, adapting communication style to the needs of the relevant group. Identify and overcome potential barriers to communication such as language differences, varying levels of understanding or disabilities

To act as an advocate safeguarding the patients and familys rights and interests, abilities and aptitudes, encouraging empowerment and informed choice

Facilitate meetings as required with patients and their families, including other agency professionals as is relevant

Ensure you follow all policies and procedures in relation to prevention and infection control

Management and leadership

Provide clinical leadership to the SinglePoint service, including direct and indirect management of individuals and resources, including managing sickness absence, compassionate leave, study leave, return to work interviews and rosters in the absence of the CNM or team lead

Use patient experience feedback to influence the quality of care delivered

Motivate and encourage junior staff to provide the highest standards of holistic patient care

Undertake Staff Development Reviews

To work with the Heads of Community Services and SinglePoint Team Lead to oversee the implementation of National and Local End of Life Care strategies within the community and to meet the KPIs set by NEE CCG

Enhancing communication between services and actively encouraging multi- disciplinary working

Lead on service planning in conjunction with the Heads of Community Services and SinglePoint Team Lead.

Operate and manage the service within the operational policy

Participate in the audit process and encourage all staff to embrace the opportunities gained from audit.

Help to maintain an awareness of Health and Safety and staff welfare issues (including infection control and risk assessment and management) for all staff working within the service.

Ensure that all staff follow St Helena policy and participate in the development of policy and procedure as required for service delivery

Participate in Clinical Supervision both as a recipient and a provider

Ensure the service complies with external regulators.

Comply with NMC guidelines

Organise own work load.

Assist in the appointment and development of new staff

Be aware of own emotional needs, relating to the palliative care environment, and how to meet them.

Enable staff to work as part of a team to provide physical, emotional, spiritual and social support to patients and families whose lives are affected by illness, loss and grief.

The post holder will be required to deal with staff issues, patient complaints and deal with complex and often emotive information and situations. The post holder will be required to undertake extensive periods of work at a keyboard.

Education & Research

Assist in the identification and meeting of educational needs of staff. Identify training needs and provide training to the team in order to meet service needs

Facilitate an effective and open learning environment

To facilitate training and development programmes for community staff engaged in end of life care delivery alongside St Helena colleagues.

To continue own professional development and to keep up to date with relevant research in palliative and end of life care and ensuring the implications for practice are communicated to clinical and commissioning staff.

To work with appropriate partners to raise the level of education, skills and competencies among

Person Specification

Experience

Essential

  • Proven experience in any setting, working with palliative care patients
  • Proven people management experience
  • Proven record of planning, leading and implementing successful change projects and able to demonstrate.
  • Ability to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment.
  • Demonstrable experience of dealing with matters of a highly sensitive nature in a competent and aware manner.

Desirable

  • Experience of working in the community
  • Experience of clinical governance with a track record of delivering on clinical quality

Qualifications

Essential

  • Registered Nurse level 1
  • Diploma of Credit in Palliative Care
  • Relevant Healthcare Degree
  • Degree in Palliative Care or commitment to study at this level
  • Independent Nurse Prescriber
  • Evidence of continuous professional and post qualification development

Desirable

  • Clinical Supervision qualification
  • Teaching qualification
  • Advanced Communication Skills Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Helena Hospice

Address

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU


Employer's website

https://www.sthelena.org.uk/

Date posted

10 June 2021

Pay scheme

Other

Salary

£24,600 to £26,137.80 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0423-21-7915

Job locations

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU


Supporting documents

For help with your application, contact:

Nichola Coombes

NCoombes@sthelena.org.uk

If there's technical issues with the website, contact:

Email:

nhsbsa.nhsjobs@nhsbsa.nhs.uk

Telephone:

0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.