Service Manager - Pinetree Lodge

Job description

Job responsibilities

We have an exciting opportunity for aService Manager to provide day-to-day management of Pinetree Lodge!

As Service Manager you will provide management and leadership to the Clinical Lead, Operational Support and Administrator within your control, ensuring their staff have the necessary guidance, support, training and supervision to achieve their maximum potential. Provide effective management and maintenance of budgets and physical resources within your services

About Pinetree Lodge

Pinetree Lodge supports older adults with a diagnosis of dementia who, because of this organic brain disease, have behaviors that challenge which means they are unable to live in the wider community. Our team of experienced Registered Nurses & Support Workers led by Clinical Leads work closely to undertake assessments in order to provide person centered therapeutic interventions to minimize any risks associated with these behaviors.

For our dementia care services, we believe passionately in providing good care to people with dementia and their families. We also believe that it is entirely possible for a person with dementia to live a good quality and meaningful life. With the right help, this is a reasonable expectation for anybody living with dementia.

About the role

As the Service Manager, you will:

• Manage the needs of residents and their carers to ensure delivery (inclusive of all required resident records) meets all relevant quality standards and is person centred, outcomes focussed and protective of individual service users dignity are at the core of the way Everyturn delivers services.
• Manage a team to ensure the effective and efficient deployment of resources to achieve agreed outcomes and targets.
• Monitor spending on agreed budget and achieve efficiencies where necessary to support financial sustainability in your area.
• Manage the residence including all audits, standards and investigations, to ensure a high quality and consistent service is delivered to residents.
• Manage the community and outreach offering including all audits, standards and investigations, to ensure a high quality and consistent service is delivered to residents.
• Horizon scan to ensure high quality standards and ensure evidence based best practice is in place.

About you

• NMC Level one registered Nurse (RMN, RGN, RNLD)
• Ability to hold CQC Registered Manager status
• Substantial experience of managing teams and associated HR processes
• Substantial experience of CQC and other governing bodies guidelines, assessments and requirements
• Substantial experience of meeting agreed performance targets
• Significant experience gained in a management role within a residential and/or community setting environment
• Substantial experience of working in a multidisciplined department with responsibility for managing projects and day-to-day activities
• Significant experience of managing budgets
• Significant experience of developing new processes / systems to improve working practice
• Significant experience gained working with those experiencing mental health related illness
• Demonstrable experience of complaints management
• Detailed understanding of controlled drugs
• Detailed understanding of residential properties
• Detailed understanding of community and outreach

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
• Enhanced pension
• Funding available to complete level 5 management qualification
• Wagestream-ability torelease earnings, giving youinstant access to your pay
• Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Person Specification

Qualifications

Essential

• NMC Registered Mental Health Professional
• Ability to hold CQC Registered Manager status

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Everyturn Mental Health

Address

Pinetree Lodge

136 Dryden Road

Gateshead

Tyne And Wear

NE9 5BY

Employer's website

https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)