Specialist Service Lead

Job description

Job responsibilities

We have an exciting opportunity for a Specialist Service Lead to join our brand new Complex Community Transition Service!

The service will work closely with North East and North Cumbria (NENC) Integrated Care Board (IBC) Complex Case Management team. The overall aim for CTSS is to support the discharge of people from acute secondary care inpatient beds / private hospital beds into alternative community settings. CTSS will also assist in the repatriation of people back to the NENC region for those currently residing out of area. The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.

We are keen to here from Registered Mental Health Nurses (RMN), Occupational Therapists (OT) and Social Workers who have experience working with complex mental health needs, autism and learning disabilities.

Key responsibilities

• Managing day to day operations of the CTSS team
• Direct Line Management of 2 x Senior Clinical Case Managers
• Working with the ICB complex case team to agree caseload and new referrals and maintain effective communication with the team
• Monitoring effectiveness of services and evaluating service user outcomes.
• Guidance on navigating NHS & Local Authority funding streams to ensure timely agreement of support packages
• Ensuring effective clinical governance approaches are adopted within the team and adhere to Everyturn policies
• Supporting Head of Specialist Residential Services in contract meetings with the ICB around performance and governance, including activity reporting
• Monitor spending on agreed budget and support financial sustainability in your area.
• Ensure that national guidance and best practice around supporting transition from acute services, private providers and out of area placements are adopted and remain aware of strategic focus areas specifically around Mental Health Urgent and Emergency Care Pathways.
• Represent Everyturn within ICB strategic boards, including the Inpatient Quality Transformation programme, and any other boards/committees relevant to the effective delivery of CTSS.
• Joint working with Mental Health trusts, private providers, community services and housing providers to ensure effective flow of individuals through the system and fostering an environment of continuous change and service development
• Maintaining positive relationships with Bed Management teams at NHS Trusts to ensure integrated working practices.
• Working with community providers / housing providers to identify safe spaces for people to move to and creating a map of available services that CTSS will use to support transitions.
• Completion of assessments, discharge plans and transition support plans 12 weeks after people move to new accommodation.

About you

• Registered Nurse or Registered Allied Professional.
• Significant experience of working with people with complex mental health needs
• Significant post registration experience
• Significant experience of meeting agreed performance targets in a service demonstrating clinical outcomes
• Significant experience of working with people who have experienced common mental health problems i.e. anxiety / depression
• Significant experience in robust risk management processes
• Significant experience of working with clients who may present as highly emotive and at times present as aggressive or difficult.
• Significant experience in managing / leading a team
• Significant experience of managing budgets
• Substantial experience of working with varied range of stakeholders to deliver actions and activities
• Substantial experience of working independently and with confidence to deliver previous work objectives
• Substantial experience of using data to facilitate change

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
• Enhanced pension
• Wagestream-ability torelease earnings, giving youinstant access to your pay
• Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

Person Specification

Experience

Essential

• Registered Nurse or Registered Allied Professional.
• Significant experience of working with people with complex mental health needs
• Significant post registration experience
• Significant experience of meeting agreed performance targets in a service demonstrating clinical outcomes
• Significant experience of working with people who have experienced common mental health problems i.e. anxiety / depression
• Significant experience in robust risk management processes
• Significant experience of working with clients who may present as highly emotive and at times present as aggressive or difficult.
• Significant experience in managing / leading a team
• Significant experience of managing budgets
• Substantial experience of working with varied range of stakeholders to deliver actions and activities
• Substantial experience of working independently and with confidence to deliver previous work objectives
• Substantial experience of using data to facilitate change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Everyturn Mental Health

Address

Briarwood Nursing Home

Whitmore Road

Blaydon-on-tyne

Tyne And Wear

NE21 4AN

Employer's website

https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)