Job summary
Case Worker, Northumberland Safe Haven
Enhancements paid for evenings, weekends and bank holidays
Part-time 22.5 hours per week
Hours Monday Sunday, between 9am 11pm
We have a fantastic opportunity for a Case Worker to join our amazing new service which is launching soon. We are looking for resilient, compassionate individuals to work in our brand new Safe Haven in Ashington.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
Main duties of the job
About the role
Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the persons needs, mental health and life circumstances to ensure they are supported during their recovery.
Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users need and support the individual journey.
Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
About you
Demonstrable experience of working 1:1 with service users with complex needs
Demonstrable experience working within Health, social care or VCSE systems
Awareness of Health and Social care systems
Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Awareness of recovery in the context of mental health
Awareness of the effects of stigma and discrimination
Awareness of issues surrounding homelessness, financial inclusion or substance misuse
About us
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
- Enhanced pension
- Wagestream-ability torelease earnings, giving youinstant access to your pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
Job description
Job responsibilities
Case Worker, Northumberland Safe Haven and Northumberland TIAC
Enhancements paid for evenings, weekends and bank holidays
Full and part-time roles available, 22.5 37.5 hours per week
Hours Monday Sunday, between 9am 10pm
We have a fantastic opportunity for Case Workers to join our amazing new service which is launching in January 2024 in Ashington. We are looking for resilient, compassionate individuals to work in our brand new Safe Haven in Ashington as well as having the opportunity to work in the Together in a Crisis service in Northumberland.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
About the role
Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the persons needs, mental health and life circumstances to ensure they are supported during their recovery.
Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users need and support the individual journey.
Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About you
Demonstrable experience of working 1:1 with service users with complex needs
Demonstrable experience working within Health, social care or VCSE systems
Awareness of Health and Social care systems
Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Awareness of recovery in the context of mental health
Awareness of the effects of stigma and discrimination
Awareness of issues surrounding homelessness, financial inclusion or substance misuse
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
- Enhanced pension
- Wagestream-ability torelease earnings, giving youinstant access to your pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
Job description
Job responsibilities
Case Worker, Northumberland Safe Haven and Northumberland TIAC
Enhancements paid for evenings, weekends and bank holidays
Full and part-time roles available, 22.5 37.5 hours per week
Hours Monday Sunday, between 9am 10pm
We have a fantastic opportunity for Case Workers to join our amazing new service which is launching in January 2024 in Ashington. We are looking for resilient, compassionate individuals to work in our brand new Safe Haven in Ashington as well as having the opportunity to work in the Together in a Crisis service in Northumberland.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
About the role
Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the persons needs, mental health and life circumstances to ensure they are supported during their recovery.
Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users need and support the individual journey.
Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About you
Demonstrable experience of working 1:1 with service users with complex needs
Demonstrable experience working within Health, social care or VCSE systems
Awareness of Health and Social care systems
Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Awareness of recovery in the context of mental health
Awareness of the effects of stigma and discrimination
Awareness of issues surrounding homelessness, financial inclusion or substance misuse
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
- Enhanced pension
- Wagestream-ability torelease earnings, giving youinstant access to your pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
Person Specification
Qualifications
Essential
- Demonstrable experience of working 1:1 with service users with complex needs
- Demonstrable experience working within Health, social care or VCSE systems
- Awareness of Health and Social care systems
- Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Desirable
- Awareness of recovery in the context of mental health
- Awareness of the effects of stigma and discrimination
- Awareness of issues surrounding homelessness, financial inclusion or substance misuse
Person Specification
Qualifications
Essential
- Demonstrable experience of working 1:1 with service users with complex needs
- Demonstrable experience working within Health, social care or VCSE systems
- Awareness of Health and Social care systems
- Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Desirable
- Awareness of recovery in the context of mental health
- Awareness of the effects of stigma and discrimination
- Awareness of issues surrounding homelessness, financial inclusion or substance misuse
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
