Job summary
Purpose of the Job:
The
post holder will provide comprehensive, professional and effective
administrative support to the Uttlesford Children
and Young Peoples Mental Health Support team.He/she
will play a vital part in the success of the project as they will have a key
role in the coordination of team members and coordination of the relationships
with schools in addition to being a first point of call for the service.
He/she
will play a vital part in the success of the project as they will have a key
role in the coordination of team members and coordination of the relationships
with schools in addition to being a first point of call for the service.
Main duties of the job
Be responsible for ensuring all communication is accurately and appropriately undertaken using methods and terminology appropriate to the needs of the service and teams
To be highly skilled and experienced in the full range of organisational and administrative work practices, software programmes, and applicable policies and processes
To be highly proficient in ICT systems used by the service, advising and guiding others in team, supporting new users and instructing them as necessary
To use proficient skills to access, search and retrieve data relevant to team, to store data securely and support reporting of key performance data, ensuring returns are made in line with reporting requirements
To maintain good communication and relationships with schools and the broader CAMHS system
To have the ability to set up and devise new administrative systems
To use modern technology/ICT systems to support the administrative tasks as necessary in daily work
To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis
To update skills as necessary and attend mandatory training
To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent
To use agreed guidelines/procedures and developed knowledge/skills/ qualifications when working autonomously and managing own work
To take minutes at team meetings and other meetings relevant to the work of the teams
About us
The organisation:
Mind in West Essex is a mental health charity. We are an independent
organisation affiliated to Mind (the national association for mental health),
an organisation with which we share common values and principles. We
support people affected by mental ill health to make positive changes in their
lives and to improve their emotional resilience and wellbeing.
The Service:
Following
on from the governments green paper Dec 2017
Transforming children and young peoples mental health provision. Mind
in West Essex is part of a national Trailblazer programme.
Our
Children and Young Peoples Mental Health Support Team is working with children
and young people who are experiencing mild to moderate mental health issues and
working with schools and colleges to develop the support they offer the whole
school community and strengthen the links between education, health services
and families in Uttlesford.
Job description
Job responsibilities
The organisation:
Mind in West Essex is a mental health charity. We are an independent
organisation affiliated to Mind (the national association for mental health),
an organisation with which we share common values and principles. We
support people affected by mental ill health to make positive changes in their
lives and to improve their emotional resilience and wellbeing.
The Service:
Following
on from the governments green paper Dec 2017
Transforming children and young peoples mental health provision. Mind
in West Essex is part of a national Trailblazer programme.
Our
Children and Young Peoples Mental Health Support Team is working with children
and young people who are experiencing mild to moderate mental health issues and
working with schools and colleges to develop the support they offer the whole
school community and strengthen the links between education, health services
and families in Harlow.
Purpose of the Job:
The
post holder will provide comprehensive, professional and effective
administrative support to the Uttlesford Children
and Young Peoples Mental Health Support team.
He/she
will play a vital part in the success of the project as they will have a key
role in the coordination of team members and coordination of the relationships
with schools in addition to being a first point of call for the service.
Key
Task Areas and Responsibilities:
Main
Duties
Be
responsible for ensuring all communication is accurately and appropriately
undertaken using methods and terminology appropriate to the needs of the
service and teams
To
be highly skilled and experienced in the full range of organisational and
administrative work practices, software programmes, and applicable policies and
processes
To
be highly proficient in ICT systems used by the service, advising and guiding
others in team, supporting new users and instructing them as necessary
To
use proficient skills to access, search and retrieve data relevant to team, to
store data securely and support reporting of key performance data, ensuring
returns are made in line with reporting requirements
To
maintain good communication and relationships with schools and the broader
CAMHS system
To
have the ability to set up and devise new administrative systems
To
use modern technology/ICT systems to support the administrative tasks as
necessary in daily work
To
use knowledge, and experience to meet the needs of the teams by completing
non-routine tasks on a daily basis
To
update skills as necessary and attend mandatory training
To
work unsupervised, on a daily basis, prioritising own workload, using
initiative as to what is routine and what is urgent
To
use agreed guidelines/procedures and developed knowledge/skills/ qualifications
when working autonomously and managing own work
To
take minutes at team meetings and other meetings relevant to the work of the
teams
For the full Job Description please see the supported document in this job listing or our website www.mindinwestessex.org.uk
Job description
Job responsibilities
The organisation:
Mind in West Essex is a mental health charity. We are an independent
organisation affiliated to Mind (the national association for mental health),
an organisation with which we share common values and principles. We
support people affected by mental ill health to make positive changes in their
lives and to improve their emotional resilience and wellbeing.
The Service:
Following
on from the governments green paper Dec 2017
Transforming children and young peoples mental health provision. Mind
in West Essex is part of a national Trailblazer programme.
Our
Children and Young Peoples Mental Health Support Team is working with children
and young people who are experiencing mild to moderate mental health issues and
working with schools and colleges to develop the support they offer the whole
school community and strengthen the links between education, health services
and families in Harlow.
Purpose of the Job:
The
post holder will provide comprehensive, professional and effective
administrative support to the Uttlesford Children
and Young Peoples Mental Health Support team.
He/she
will play a vital part in the success of the project as they will have a key
role in the coordination of team members and coordination of the relationships
with schools in addition to being a first point of call for the service.
Key
Task Areas and Responsibilities:
Main
Duties
Be
responsible for ensuring all communication is accurately and appropriately
undertaken using methods and terminology appropriate to the needs of the
service and teams
To
be highly skilled and experienced in the full range of organisational and
administrative work practices, software programmes, and applicable policies and
processes
To
be highly proficient in ICT systems used by the service, advising and guiding
others in team, supporting new users and instructing them as necessary
To
use proficient skills to access, search and retrieve data relevant to team, to
store data securely and support reporting of key performance data, ensuring
returns are made in line with reporting requirements
To
maintain good communication and relationships with schools and the broader
CAMHS system
To
have the ability to set up and devise new administrative systems
To
use modern technology/ICT systems to support the administrative tasks as
necessary in daily work
To
use knowledge, and experience to meet the needs of the teams by completing
non-routine tasks on a daily basis
To
update skills as necessary and attend mandatory training
To
work unsupervised, on a daily basis, prioritising own workload, using
initiative as to what is routine and what is urgent
To
use agreed guidelines/procedures and developed knowledge/skills/ qualifications
when working autonomously and managing own work
To
take minutes at team meetings and other meetings relevant to the work of the
teams
For the full Job Description please see the supported document in this job listing or our website www.mindinwestessex.org.uk
Person Specification
Essential Criteria
Essential
- Essential Criteria
- Experience
- Significant experience of working in a secretarial/administrative role
- Experience of organising and prioritising own work load
- Experience of taking accurate and detailed minutes of meetings
- Experience of working independently and also as part of a team
- Experience of working under the direction of a Manager
- Experience of setting up new processes
- Experience of working alongside other agencies
- Skills and Abilities
- Ability to use a range of software packages and IT systems
- Excellent communication skills and the ability to communicate with a range of individuals and audiences
- The ability to build relationships and motivate people
- Excellent organisational skills
- Ability to implement monitoring and evaluation procedures and produce accurate, informative reports
- The ability to work as part of a team and contribute to bringing the team on board with the task in hand
- The ability to be flexible in approach to work
- The ability to deal with people who are in distress in a calm and confident manner, using deescalation skills where appropriate
- The ability to manage deadlines with unpredictable work patterns and in a busy environment.
- Additional Essential Criteria:
- No criminal record that prevents work with our client group or which would harm our reputation.
- Valid UK driving licence and access to transport or the ability to travel around the Uttlesford Area
Desirable
- General Abilities and Knowledge (Desirable Criteria)
- Good knowledge of the General Data Protection Regulations and a commitment to adhering to them at all times
- An awareness and understanding of both national and local policies with regards to the protection and safeguarding of adults and children and a commitment to adhering to them at all times
- Understanding of the issues faced by people experiencing mental health problems
- There are no specific qualifications required but evidence of relevant training and professional development relevant to the role is highly desirable.
Person Specification
Essential Criteria
Essential
- Essential Criteria
- Experience
- Significant experience of working in a secretarial/administrative role
- Experience of organising and prioritising own work load
- Experience of taking accurate and detailed minutes of meetings
- Experience of working independently and also as part of a team
- Experience of working under the direction of a Manager
- Experience of setting up new processes
- Experience of working alongside other agencies
- Skills and Abilities
- Ability to use a range of software packages and IT systems
- Excellent communication skills and the ability to communicate with a range of individuals and audiences
- The ability to build relationships and motivate people
- Excellent organisational skills
- Ability to implement monitoring and evaluation procedures and produce accurate, informative reports
- The ability to work as part of a team and contribute to bringing the team on board with the task in hand
- The ability to be flexible in approach to work
- The ability to deal with people who are in distress in a calm and confident manner, using deescalation skills where appropriate
- The ability to manage deadlines with unpredictable work patterns and in a busy environment.
- Additional Essential Criteria:
- No criminal record that prevents work with our client group or which would harm our reputation.
- Valid UK driving licence and access to transport or the ability to travel around the Uttlesford Area
Desirable
- General Abilities and Knowledge (Desirable Criteria)
- Good knowledge of the General Data Protection Regulations and a commitment to adhering to them at all times
- An awareness and understanding of both national and local policies with regards to the protection and safeguarding of adults and children and a commitment to adhering to them at all times
- Understanding of the issues faced by people experiencing mental health problems
- There are no specific qualifications required but evidence of relevant training and professional development relevant to the role is highly desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
