Havens Hospices

Head of Quality & Professional Standards

Information:

This job is now closed

Job summary

The post holder will be a senior professional registered nurse who will lead the quality team to ensure excellence in governance, quality and patient safety across the organisation. The postholder will lead and co-ordinate organisational wide activities and work streams associated with quality and safety improvements in both clinical and non-clinical areas. The post holder will be required to define, scope, plan, and have oversight of the activities of quality improvements with clear project management structures and outcome measures. This will include ensuring that systems and processes are in place to provide assurance that high quality care is delivered in all settings is consistently.

As a senior nurse within the organisation the postholder will also be responsible for oversight and scrutiny of the processes and systems for the management of professional issues related to nursing or other registered allied health care professionals across Havens Hospices.

Main duties of the job

The oversight of Quality and Professional standards across Havens Hospices including:o Ensuring governance structures are robust and provide ward to board assuranceThe development of a culture that holds patient safety and positive experience at the centre of care deliveryo Implementation of effective systems and processes for the investigation of incidents, complaints and patient feedback including shared learningo Strategic implementation of quality improvement work and projectso Implementation of and compliance with a robust audit framework that provides assurance of safe and effective care.o Oversight of an effective system to manage the development of, and compliance with, policies and procedureso Strategic implementation of frameworks to ensure oversight of professional issues related to registered nurses and allied healthcare professionals

About us

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.

Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

Details

Date posted

07 January 2024

Pay scheme

Other

Salary

Depending on experience up to £60,000 depending on experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0402-24-0003

Job locations

Fair Havens

226 Priory Crescent

Southend - on - Sea

SS2 6PR


Job description

Job responsibilities

To ensure Havens hospices has a clear and functioning governance structure through which there can be confidence and assurance at board level that the care delivered is safe, effective, responsive, caring and well led. To support compliance with the Care Quality Commission standards and framework and other regulatory and patient safety requirements. To ensure that organisational risks and concerns are effectively recognised, documented, escalated and managed through an effective risk management framework providing ward to board assurance To chair the Clinical Quality Group meetings and ensure these are effective in providing board assurance Ensuring there is clear connection between governance structures, policies and procedures, education and training and audit and monitoring

Job description

Job responsibilities

To ensure Havens hospices has a clear and functioning governance structure through which there can be confidence and assurance at board level that the care delivered is safe, effective, responsive, caring and well led. To support compliance with the Care Quality Commission standards and framework and other regulatory and patient safety requirements. To ensure that organisational risks and concerns are effectively recognised, documented, escalated and managed through an effective risk management framework providing ward to board assurance To chair the Clinical Quality Group meetings and ensure these are effective in providing board assurance Ensuring there is clear connection between governance structures, policies and procedures, education and training and audit and monitoring

Person Specification

Skills

Essential

  • Experience of working in care services in clinical quality, patient safety, clinical governance, or compliance
  • First level Degree or Diploma in Nursing
  • Experience leading teams through incident investigations and promoting a culture of transparency and learning from these
  • Ability to communicate sensitively and diplomatically with a wide range of people
Person Specification

Skills

Essential

  • Experience of working in care services in clinical quality, patient safety, clinical governance, or compliance
  • First level Degree or Diploma in Nursing
  • Experience leading teams through incident investigations and promoting a culture of transparency and learning from these
  • Ability to communicate sensitively and diplomatically with a wide range of people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Havens Hospices

Address

Fair Havens

226 Priory Crescent

Southend - on - Sea

SS2 6PR


Employer's website

https://www.havenshospices.org.uk/ (Opens in a new tab)

Employer details

Employer name

Havens Hospices

Address

Fair Havens

226 Priory Crescent

Southend - on - Sea

SS2 6PR


Employer's website

https://www.havenshospices.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Lead

Mike Salako

msalako@havenshospices.org.uk

Details

Date posted

07 January 2024

Pay scheme

Other

Salary

Depending on experience up to £60,000 depending on experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0402-24-0003

Job locations

Fair Havens

226 Priory Crescent

Southend - on - Sea

SS2 6PR


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