Healthcare Assistant

Havens Hospice

Information:

This job is now closed

Job summary

To work as a member of the multidisciplinary team ensuring a holistic package of care is provided to those using the In Patient Unit

Enhance independence and quality of life and support provision of a variety of therapies, practical and emotional support to patients and their carers

To work as part of a team to support Havens Hospice.

The successful applicant will be a Hospice employee and may therefore have contact with vulnerable people and carers, they may certainly come into contact with those who are caring for vulnerable people and or their carers. It is necessary to take significant steps to protect the health and safety of our entire community. In order to comply with our duty of care, Havens Hospices require all our staff in regulated activity be fully vaccinated against COVID. This is under legislative review. We strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.

Main duties of the job

We are currently recruiting a Nursing Assistant to join our established In-Patient Unit, to deliver patient centred and holistic care. The successful applicant will be pivotal in caring for patients and their families.

About us

At Havens Hospices we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement, in the comfort of their own home and through our hospice services, Fair Havens, The J’s and Little Havens.  

In return for your expertise and passion, you will receive a competitive salary package and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

Closing Date: 2nd March 2022

Date posted

17 June 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,546 to £19,919 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0402-22-9941

Job locations

226 Priory Crescent

Southend on Sea

Essex

SS2 6PR


Job description

Job responsibilities

Provision of care

· To work under the direction of the nurse in charge to participate in the delivery of the highest quality of nursing care.

· To help create a welcoming, caring, safe and supportive environment for patients and families.

· To co-ordinate the care of named patients during the working shift.

· To act as key worker in liaison with the named nurse.

· To assist the registered nurse in assessing, planning, implementing and evaluating the care in conjunction with the patient / family.

· To be alert to changing needs and adapt to these appropriately.

· To report any changes observed.

· To be aware of the needs of the whole family and to encourage trust and open communication.

· To supervise nutritional intake of patients and liaise with catering staff to ensure dietary requirements are met in conjunction with the named nurse.

· To participate in the administration of drugs, when no second trained nurse is available, following the protocol and ensuring that prescribed medications are given as directed by the trained nurse.

· To perform the tasks relating to care of the recently deceased person with tact, consideration and dignity.

· To maintain accurate records.

· To liaise with other care staff and pass on information at changes of shift.

· To provide support to volunteer staff working within the care area.

Team / Organisational Work

· To foster a ‘can do’ culture by actively seeking solutions to problems

· To foster a good working relationship with all Trustees, Executive and department staff with whom the job interacts

· To be responsible for conforming to the policies and procedures as set out in the staff handbook, including health & safety requirements and attending courses as directed

· To attend staff meetings as required

Administration

· To be available to provide telephone information to families.

· To participate in discharge planning in liaison with the other professionals involved.

· To take part in weekly patient discussion meetings when necessary.

· To participate in referrals to the bereavement team.

· To maintain confidentiality at all times.

· To take the lead on certain projects in conjunction and with the direction of the Ward Sister.

Communication

· To foster good relationships between all Fair Havens departments and with professional and lay people having contact with the organisation.

· To give to other members of staff, as well as receive from them, mutual support as needed.

· To communicate in a positive and effective way with other professionals in order to implement and evaluate care plans.

· Develop and maintain close working relationships with other statutory and voluntary agencies, ensuring continuity of patient/family support.

· To represent the In Patient Unit at the daily referrals / admissions meeting when requested.

· Take part in daily patient discussion meetings.

Personal Development

· Be prepared to develop skills and competencies that are required to meet the demands of the role as it evolves over time

· To undertake NVQ levels 2 or 3 or equivalent such as QCF qualification

· To take part in annual appraisal.

· To share knowledge and skills with other members of the multidisciplinary team.

· To abide by the agreed policies and procedures, as set out in the staff handbook, including health and safety requirements.

· To be prepared to work internal rotation to night duty and to day care.

Job description

Job responsibilities

Provision of care

· To work under the direction of the nurse in charge to participate in the delivery of the highest quality of nursing care.

· To help create a welcoming, caring, safe and supportive environment for patients and families.

· To co-ordinate the care of named patients during the working shift.

· To act as key worker in liaison with the named nurse.

· To assist the registered nurse in assessing, planning, implementing and evaluating the care in conjunction with the patient / family.

· To be alert to changing needs and adapt to these appropriately.

· To report any changes observed.

· To be aware of the needs of the whole family and to encourage trust and open communication.

· To supervise nutritional intake of patients and liaise with catering staff to ensure dietary requirements are met in conjunction with the named nurse.

· To participate in the administration of drugs, when no second trained nurse is available, following the protocol and ensuring that prescribed medications are given as directed by the trained nurse.

· To perform the tasks relating to care of the recently deceased person with tact, consideration and dignity.

· To maintain accurate records.

· To liaise with other care staff and pass on information at changes of shift.

· To provide support to volunteer staff working within the care area.

Team / Organisational Work

· To foster a ‘can do’ culture by actively seeking solutions to problems

· To foster a good working relationship with all Trustees, Executive and department staff with whom the job interacts

· To be responsible for conforming to the policies and procedures as set out in the staff handbook, including health & safety requirements and attending courses as directed

· To attend staff meetings as required

Administration

· To be available to provide telephone information to families.

· To participate in discharge planning in liaison with the other professionals involved.

· To take part in weekly patient discussion meetings when necessary.

· To participate in referrals to the bereavement team.

· To maintain confidentiality at all times.

· To take the lead on certain projects in conjunction and with the direction of the Ward Sister.

Communication

· To foster good relationships between all Fair Havens departments and with professional and lay people having contact with the organisation.

· To give to other members of staff, as well as receive from them, mutual support as needed.

· To communicate in a positive and effective way with other professionals in order to implement and evaluate care plans.

· Develop and maintain close working relationships with other statutory and voluntary agencies, ensuring continuity of patient/family support.

· To represent the In Patient Unit at the daily referrals / admissions meeting when requested.

· Take part in daily patient discussion meetings.

Personal Development

· Be prepared to develop skills and competencies that are required to meet the demands of the role as it evolves over time

· To undertake NVQ levels 2 or 3 or equivalent such as QCF qualification

· To take part in annual appraisal.

· To share knowledge and skills with other members of the multidisciplinary team.

· To abide by the agreed policies and procedures, as set out in the staff handbook, including health and safety requirements.

· To be prepared to work internal rotation to night duty and to day care.

Person Specification

Qualifications

Essential

  • GCSE level or equivalent in maths and English

Desirable

  • Phlebotomy and Cannulation skills

Experience

Essential

  • Proven experience in a healthcare environment

Desirable

  • Palliative Care experience
  • Experience of working in the Charity sector
  • Experience of working with Volunteers

Skills and Abilities

Essential

  • Intermediate keyboard and IT skills, working with Word, Excel and outlook, powerpoint
  • Numeracy skills
  • Excellent customer service
  • Willingness to learn and develop new skills
  • Ability to communicate sensitively and diplomatically with a wide range of people
  • Ability to work on own initiative and work effectively within a team
  • Ability to multi task and manage a busy and varied workload, working methodically and paying attention to detail

Desirable

  • Car owner / driver or have access to own transport
Person Specification

Qualifications

Essential

  • GCSE level or equivalent in maths and English

Desirable

  • Phlebotomy and Cannulation skills

Experience

Essential

  • Proven experience in a healthcare environment

Desirable

  • Palliative Care experience
  • Experience of working in the Charity sector
  • Experience of working with Volunteers

Skills and Abilities

Essential

  • Intermediate keyboard and IT skills, working with Word, Excel and outlook, powerpoint
  • Numeracy skills
  • Excellent customer service
  • Willingness to learn and develop new skills
  • Ability to communicate sensitively and diplomatically with a wide range of people
  • Ability to work on own initiative and work effectively within a team
  • Ability to multi task and manage a busy and varied workload, working methodically and paying attention to detail

Desirable

  • Car owner / driver or have access to own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Havens Hospice

Address

226 Priory Crescent

Southend on Sea

Essex

SS2 6PR


Employer's website

https://www.havenshospices.org.uk/ (Opens in a new tab)


Employer details

Employer name

Havens Hospice

Address

226 Priory Crescent

Southend on Sea

Essex

SS2 6PR


Employer's website

https://www.havenshospices.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Date posted

17 June 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,546 to £19,919 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0402-22-9941

Job locations

226 Priory Crescent

Southend on Sea

Essex

SS2 6PR