Job summary
We are looking for a skilled Registered Nurse/Clinician to be part of the Hospice Rapid Access Service Team. This will include the holistic assessment of patients to support them to make decisions about the place of care they would prefer at the end of their lives, the completion of relevant documentation, and the smooth transfer from one care environment to another.
As an organisation with a strong social purpose, we understand the strength we gain from having and supporting diverse teams. The different skills and experiences that colleagues from different backgrounds bring allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
This exciting post will provide an opportunity for individuals with excellent communication skills, clinical knowledge and leadership skills to act as team role models and be part of developing new ways of working, alongside quality improvement.
Main duties of the job
As an organisation keen to develop and retain our staff, we will provide successful candidates at all levels with:
- Bespoke induction.
- Principles of Palliative Care course
- Access to educational opportunities provided by our internal Education Team
- Access to external study days and conferences
- Access to an internal advanced symptom control course
We offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you.
About us
Farleigh
Hospice is a high performing organisation providing specialist palliative and
end of life care for people with life limiting illness in the Mid Essex
region.Our team at Farleigh has grown and evolved to meet the changings
needs of the community we serve and we are looking for a highly motivated
Registered Nurses/Clinician to join our Rapid Access to Care Team.
Are you a
motivated, forward thinking, talented individual interested in delivering
excellent specialist palliative care within a multidisciplinary team to
patients and their families within mid Essex?
Farleigh
Hospice is the leading specialist palliative care provider in mid Essex,
providing specialist support to patients and their families in both the
community via our multidisciplinary locality care teams, and our inpatient
unit.
Job description
Job responsibilities
As a HRAS Clinician you will work within a multi-disciplinary team providing clinical care,navigation,coordination and support to hospice patients and their families for patients who are thought to be in the last three months of life
Through holistic assessment provide information, advice, psycho social and spiritual care to patients with palliative and end of life care needs, supporting their families and carers, liaising and referring on as necessary to appropriate health and social care professionals to enable them to receive care in the location preferred at the end of their lives.
To work in partnership with those receiving care, helping them to access relevant health and social care, information and support when they need it.Support people to access, identify, appraise and interpret information, to enable them to determine their own future.
To maintain effective communication skills to deliver highly emotive information clearly, sensitively and unambiguously with staff, patients, families and professionals by face-to-face, telephone and/or electronic means.
To work collaboratively as part of the multi-disciplinary team (MDT) sharing the clinical caseload of patients/carers within the locality/in-patient unit for patients who have palliative care needs to ensure efficient and timely care is coordinated and delivered in order to make sound decisions around palliative and end of life care.
To work collaboratively with the locality MDTs to ensure seamless care for the patients who require admission, discharge or transfer between settings in a timely way .
To work in collaboration with the patient, their family or carer and other agencies to ensure placement where possible can meet the patient's preferred place of care/death.
To coordinate and negotiate placements with domiciliary care agencies and Nursing homes, and oversee ongoing monitoring and review of such placements in accordance with FH service specification and in liaison with FH Finance team.
To support management in training and mentoring a multidisciplinary workforce from novice to expert to work as one team.
To support any streamlined locality/IPU processes and services by embedding quality improvement methodology including clear outcome measures to produce efficient and highly performing community services.
To support the Hospice in building strong relationships with external partners and stakeholders and promote the good reputation of the Hospice e.g.local trusts, CCG,health and social care partners, businesses and voluntary organisations.
To support and guide Health Care Assistants,Healthcare Support Workers and volunteers in their daily practice.To role model the values of Farleigh Hospice and support others within the organisation to do so by recognising positive behaviours, challenging poor behaviour, encouraging and supporting change.
To be visible and credible with the ability to listen and respond to staff and to patients and family issues and insights.
To communicate effectively with all staff across the organisation to promote one team, one vision and collaborate with colleagues as appropriate to deliver this.
To work as part of a team and provide clinical cover during the absence of other team members. To work as part of a team to ensure,the priorities of the service are met especially in times of high demand. To adapt to the pressures of changing demands day to day.
To participate in the development of a Hospice response to any identified changes in the supportive and palliative care needs of our population and engage with patients, carers and external professionals to positively share any agreed change in service offer
To recognise the needs of individuals within the team and be able to provide support and guidance to them
To demonstrate skill in conflict resolution and use competent negotiation skills when dealing with difficult or challenging situations such as managing patient/carers unmet expectations. Reporting conflicts to your manager.
Job description
Job responsibilities
As a HRAS Clinician you will work within a multi-disciplinary team providing clinical care,navigation,coordination and support to hospice patients and their families for patients who are thought to be in the last three months of life
Through holistic assessment provide information, advice, psycho social and spiritual care to patients with palliative and end of life care needs, supporting their families and carers, liaising and referring on as necessary to appropriate health and social care professionals to enable them to receive care in the location preferred at the end of their lives.
To work in partnership with those receiving care, helping them to access relevant health and social care, information and support when they need it.Support people to access, identify, appraise and interpret information, to enable them to determine their own future.
To maintain effective communication skills to deliver highly emotive information clearly, sensitively and unambiguously with staff, patients, families and professionals by face-to-face, telephone and/or electronic means.
To work collaboratively as part of the multi-disciplinary team (MDT) sharing the clinical caseload of patients/carers within the locality/in-patient unit for patients who have palliative care needs to ensure efficient and timely care is coordinated and delivered in order to make sound decisions around palliative and end of life care.
To work collaboratively with the locality MDTs to ensure seamless care for the patients who require admission, discharge or transfer between settings in a timely way .
To work in collaboration with the patient, their family or carer and other agencies to ensure placement where possible can meet the patient's preferred place of care/death.
To coordinate and negotiate placements with domiciliary care agencies and Nursing homes, and oversee ongoing monitoring and review of such placements in accordance with FH service specification and in liaison with FH Finance team.
To support management in training and mentoring a multidisciplinary workforce from novice to expert to work as one team.
To support any streamlined locality/IPU processes and services by embedding quality improvement methodology including clear outcome measures to produce efficient and highly performing community services.
To support the Hospice in building strong relationships with external partners and stakeholders and promote the good reputation of the Hospice e.g.local trusts, CCG,health and social care partners, businesses and voluntary organisations.
To support and guide Health Care Assistants,Healthcare Support Workers and volunteers in their daily practice.To role model the values of Farleigh Hospice and support others within the organisation to do so by recognising positive behaviours, challenging poor behaviour, encouraging and supporting change.
To be visible and credible with the ability to listen and respond to staff and to patients and family issues and insights.
To communicate effectively with all staff across the organisation to promote one team, one vision and collaborate with colleagues as appropriate to deliver this.
To work as part of a team and provide clinical cover during the absence of other team members. To work as part of a team to ensure,the priorities of the service are met especially in times of high demand. To adapt to the pressures of changing demands day to day.
To participate in the development of a Hospice response to any identified changes in the supportive and palliative care needs of our population and engage with patients, carers and external professionals to positively share any agreed change in service offer
To recognise the needs of individuals within the team and be able to provide support and guidance to them
To demonstrate skill in conflict resolution and use competent negotiation skills when dealing with difficult or challenging situations such as managing patient/carers unmet expectations. Reporting conflicts to your manager.
Person Specification
Skills/Ability/Knowledge
Essential
- Proven ability of successfully working with people and handling difficult and sometimes complex situations
- Ability to work under pressure, manage own stress and emotional responses and be aware of stress in others
- Ability to use a range of IT systems and software, including Word, Excel, PowerPoint, Office 365 and electronic patient record systems (such as SystmOne), ) as well as virtual systems e.g. Zoom, MS Teams
- Ability to reflect and critically appraise own performance
- Ability to motivate self and others and to lead by example
- Able to effectively resolve professional and ethical issues
- Ability to prioritise issues and tasks
- Good oral/written communication and interpersonal skills
- Passionate about Hospice Care and enthusiasm for the vision of the organisation
- Team player who can work as part of our One Team ethos
- Good level of emotional intelligence and resilience
- Flexible approach to work, with ability to work out of hours on occasions
- Committed to the development of palliative care skills in others
- Committed to working in partnership with people their relatives and carers other organisations and agencies
- Driving licence and access to vehicle
- Satisfactory Disclosure and Barring Service check
Qualifications
Essential
- Registered Professional (Nurse, Paramedic, AHP)
- Evidence of continued professional development
Desirable
- Advanced Communications Skills Training
Experience
Essential
- Proven post registration experience
- Significant experience in the delivery of end of life and palliative care or related disciplines.
- Experience of multi-disciplinary team working
- Proven ability to communicate sensitive news to patients and their significant others
Desirable
- Experience of holistic assessment and complex symptom management
- Experience of working unsupervised (Lone working)
Person Specification
Skills/Ability/Knowledge
Essential
- Proven ability of successfully working with people and handling difficult and sometimes complex situations
- Ability to work under pressure, manage own stress and emotional responses and be aware of stress in others
- Ability to use a range of IT systems and software, including Word, Excel, PowerPoint, Office 365 and electronic patient record systems (such as SystmOne), ) as well as virtual systems e.g. Zoom, MS Teams
- Ability to reflect and critically appraise own performance
- Ability to motivate self and others and to lead by example
- Able to effectively resolve professional and ethical issues
- Ability to prioritise issues and tasks
- Good oral/written communication and interpersonal skills
- Passionate about Hospice Care and enthusiasm for the vision of the organisation
- Team player who can work as part of our One Team ethos
- Good level of emotional intelligence and resilience
- Flexible approach to work, with ability to work out of hours on occasions
- Committed to the development of palliative care skills in others
- Committed to working in partnership with people their relatives and carers other organisations and agencies
- Driving licence and access to vehicle
- Satisfactory Disclosure and Barring Service check
Qualifications
Essential
- Registered Professional (Nurse, Paramedic, AHP)
- Evidence of continued professional development
Desirable
- Advanced Communications Skills Training
Experience
Essential
- Proven post registration experience
- Significant experience in the delivery of end of life and palliative care or related disciplines.
- Experience of multi-disciplinary team working
- Proven ability to communicate sensitive news to patients and their significant others
Desirable
- Experience of holistic assessment and complex symptom management
- Experience of working unsupervised (Lone working)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
