Job summary
Southern Brooks is seeking a Team Leader to guide a small team of inspiring and dedicated Social Prescribing Link Workers, based in Kingswood, South Gloucestershire. This is a full-time 37 hours per week role, however, applications for 30 hours per week will be considered.
Social Prescribing Link Workers work closely with primary care teams to enable individuals to find the support they need in their community to manage their health and well-being. They see people in their local GP practice and community venues and may visit people in their homes, and enable to have more control over their lives, develop skills and give their time to others through involvement in community groups.
As a vital member of our team and in return for your passion, collaborative approach and commitment, we will provide a favourable salary, excellent annual leave and sickness benefits, and will even give you the day off for your birthday! And you will join a passionate, inclusive, committed and welcoming workplace.
Please note, in order to take up this position you will need to provide evidence of your Right To Work in the UK. We do not offer Sponsorship.
Main duties of the job
As a Team Leader you will lead a small team of Social Prescribing Link Workers within a Primary Care Network (PCN). You will support the Social Prescribing Manager in managing relationships with partners as well as holding a caseload.
In your role as Team Leader, you can expect to:
- Provide line management and supervision to a small team of Social Prescribing Link Workers within Network 4 PCN.
- Assist Link Workers in building relationships with GP surgeries to establish a social prescribing service within the surgery.
- Support Link Workers to build expertise, resilience, and confidence in themselves.
- Review ways of working to provide continuous improvement for the service across the PCN
About us
Southern Brooks are a community anchor charity building connections and providing support to strengthen individuals and communities in South Gloucestershire. We deliver high-quality community development and health and wellbeing services that support individuals and communities, helping people achieve what matters to them. Please get in touch with us today.
Job description
Job responsibilities
Main duties
- Working closely with Primary Care Teams to enable individuals to find the support they need in their community to manage their health and wellbeing
- Link Workers give people time to talk about what matters to them and guide them to unpick complex issues affecting their health and wellbeing. They support people to find services and communities that will support or fulfil them. Link Workers will see people in their local GP practice and community venues and may also do home visits
- As a Team Leader you will lead a small team of Social Prescribing Link Workers within a Primary Care Network. You will support the Social Prescribing Manager in managing relationships with partners as well as holding a caseload
Team Leader
- Provide line management and supervision to a small team of
Social Prescribing Link Workers within Network 4 PCN
- Support the induction of Network 4 Link Workers
-
Assist Link Workers in building relationships
with GP surgeries to establish a social prescribing service within the surgery
- Support Link Workers to build expertise, resilience, and
confidence in themselves
- Coach Link Workers to manage their caseloads
- Review the performance of individual Link Workers and the
team against key performance indicators
- Ensure Link Workers risk assess cases and follow the
appropriate safeguarding policies and procedures
- Review ways of working to provide continuous improvement for
the service across the PCN
-
Collect and collate data to enable effective
review of the service
- Identify when a person's needs are beyond the scope of the
link worker role and refer to the appropriate service
Working as part of a Multi-Disciplinary Team in GP
surgeries, Link Workers will- receive referrals from GPs
- support individuals for 4-6 sessions, over 2-3 months
- manage a caseload of around 10-12 cases
Provide personalised support
- Using motivational interviewing and other techniques to
establish the needs of the individual and provide personalised advice
- Support individuals to address barriers to accessing
services or maintaining independence
- Empower individuals to maximise their potential, producing
action plans and facilitating follow-through
- Accompany individuals to community groups, activities, and
statutory services. Following up to ensure they are happy and supported, able
to engage, included and receiving good support
- Follow safeguarding protocols when needed
Communication and Networking- Develop and maintain good relations with GP practice teams,
Southern Brooks teams, and external practitioners. Including participating in
team meetings, including multi-disciplinary, and working alongside the wider
Southern Brooks team
- Positively promote the service to practice teams, external
agencies, and relevant statutory bodies
- Contributing to a joined up approach to client action plans
- Seek support from Manager and Peers when there are gaps in
knowledge or practice limitations
- Actively seek connections and build relationships between
people and groups outside of Southern Brooks
- Seek opportunities to link individuals to activities,
supporting them to develop relationships and build their own social networks
- Identify gaps in local provision based on the needs of
individuals, including opportunities to establish new activities, groups, or
introduce new funded projects. Inform the manager of these gaps and
opportunities
- Assist with community resource mapping exercises and share
with wider teams in Southern Brooks
- Maintain accurate case files and records in line with all
operational procedures and produce written reports if required
- Produce case studies to evidence the impact of the service
on an individual's wellbeing
Job description
Job responsibilities
Main duties
- Working closely with Primary Care Teams to enable individuals to find the support they need in their community to manage their health and wellbeing
- Link Workers give people time to talk about what matters to them and guide them to unpick complex issues affecting their health and wellbeing. They support people to find services and communities that will support or fulfil them. Link Workers will see people in their local GP practice and community venues and may also do home visits
- As a Team Leader you will lead a small team of Social Prescribing Link Workers within a Primary Care Network. You will support the Social Prescribing Manager in managing relationships with partners as well as holding a caseload
Team Leader
- Provide line management and supervision to a small team of
Social Prescribing Link Workers within Network 4 PCN
- Support the induction of Network 4 Link Workers
-
Assist Link Workers in building relationships
with GP surgeries to establish a social prescribing service within the surgery
- Support Link Workers to build expertise, resilience, and
confidence in themselves
- Coach Link Workers to manage their caseloads
- Review the performance of individual Link Workers and the
team against key performance indicators
- Ensure Link Workers risk assess cases and follow the
appropriate safeguarding policies and procedures
- Review ways of working to provide continuous improvement for
the service across the PCN
-
Collect and collate data to enable effective
review of the service
- Identify when a person's needs are beyond the scope of the
link worker role and refer to the appropriate service
Working as part of a Multi-Disciplinary Team in GP
surgeries, Link Workers will- receive referrals from GPs
- support individuals for 4-6 sessions, over 2-3 months
- manage a caseload of around 10-12 cases
Provide personalised support
- Using motivational interviewing and other techniques to
establish the needs of the individual and provide personalised advice
- Support individuals to address barriers to accessing
services or maintaining independence
- Empower individuals to maximise their potential, producing
action plans and facilitating follow-through
- Accompany individuals to community groups, activities, and
statutory services. Following up to ensure they are happy and supported, able
to engage, included and receiving good support
- Follow safeguarding protocols when needed
Communication and Networking- Develop and maintain good relations with GP practice teams,
Southern Brooks teams, and external practitioners. Including participating in
team meetings, including multi-disciplinary, and working alongside the wider
Southern Brooks team
- Positively promote the service to practice teams, external
agencies, and relevant statutory bodies
- Contributing to a joined up approach to client action plans
- Seek support from Manager and Peers when there are gaps in
knowledge or practice limitations
- Actively seek connections and build relationships between
people and groups outside of Southern Brooks
- Seek opportunities to link individuals to activities,
supporting them to develop relationships and build their own social networks
- Identify gaps in local provision based on the needs of
individuals, including opportunities to establish new activities, groups, or
introduce new funded projects. Inform the manager of these gaps and
opportunities
- Assist with community resource mapping exercises and share
with wider teams in Southern Brooks
- Maintain accurate case files and records in line with all
operational procedures and produce written reports if required
- Produce case studies to evidence the impact of the service
on an individual's wellbeing
Person Specification
Qualifications
Essential
- Knowledge of and experience in client-working techniques such as motivational interviewing and active listening. This includes strength-based, trauma-aware and person-centred approaches.
- Educated to GCSE Grade C or above (or equivalent) in English and Maths.
Desirable
- NVQ level 2 in social care or equivalent experience.
Experience
Essential
- Leadership, coaching and management of team members and/or teams.
- At least 2 years experience of working with people with health and social needs, or community-based work with socially excluded groups
- Experience of managing own caseload
- Good understanding of the wider determinants of health and wellbeing
- Knowledge of brief interventions, behaviour change, motivational change.
- An understanding of risk assessment, risk management and safeguarding vulnerable people.
Desirable
- Experience of working with a wide range of people, including people from different cultures, older people, and those with health conditions / disabilities and neurodivergence.
- Experience of using databases to record client actions and interventions.
Job Related Skills
Essential
- Research skills - matching community resources to client need.
- Partnership working. Building relationships with colleagues, stakeholders, and other organisations.
- Excellent organisational and time management skills to prioritise work, handle conflicting demands and meet tight deadlines.
- Good IT skills, experienced in the application and use of various software packages including MS Office packages and databases.
- Ability to maintain accurate records.
- Good listening, communication and problem solving skills.
- Ability to work as part of a team, as well as independently.
- Ability to carry out lone working.
- Ability to manage your own workload, identifying priorities for yourself, colleagues and the service.
Desirable
- Experience with Case Record Management database.
Personal Skills and Values
Essential
- The belief that every individual should have an equal opportunity to make the most of their lives and talents.
- Commitment to reducing health inequalities.
- Flexible and adaptable outlook.
- Genuine passion, empathy and desire to support clients to lead healthier and happier lives.
- A practical and calm approach to problem solving.
Person Specification
Qualifications
Essential
- Knowledge of and experience in client-working techniques such as motivational interviewing and active listening. This includes strength-based, trauma-aware and person-centred approaches.
- Educated to GCSE Grade C or above (or equivalent) in English and Maths.
Desirable
- NVQ level 2 in social care or equivalent experience.
Experience
Essential
- Leadership, coaching and management of team members and/or teams.
- At least 2 years experience of working with people with health and social needs, or community-based work with socially excluded groups
- Experience of managing own caseload
- Good understanding of the wider determinants of health and wellbeing
- Knowledge of brief interventions, behaviour change, motivational change.
- An understanding of risk assessment, risk management and safeguarding vulnerable people.
Desirable
- Experience of working with a wide range of people, including people from different cultures, older people, and those with health conditions / disabilities and neurodivergence.
- Experience of using databases to record client actions and interventions.
Job Related Skills
Essential
- Research skills - matching community resources to client need.
- Partnership working. Building relationships with colleagues, stakeholders, and other organisations.
- Excellent organisational and time management skills to prioritise work, handle conflicting demands and meet tight deadlines.
- Good IT skills, experienced in the application and use of various software packages including MS Office packages and databases.
- Ability to maintain accurate records.
- Good listening, communication and problem solving skills.
- Ability to work as part of a team, as well as independently.
- Ability to carry out lone working.
- Ability to manage your own workload, identifying priorities for yourself, colleagues and the service.
Desirable
- Experience with Case Record Management database.
Personal Skills and Values
Essential
- The belief that every individual should have an equal opportunity to make the most of their lives and talents.
- Commitment to reducing health inequalities.
- Flexible and adaptable outlook.
- Genuine passion, empathy and desire to support clients to lead healthier and happier lives.
- A practical and calm approach to problem solving.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
