Job summary
St Margaret's Hospice Care has a fantastic opportunity for a Head of Clinical Governance to join our team. This role will include cross county work and travel and have a base at our Taunton site. You will join us on a full time (37.5 hours per week), permanent basis and in return, you will receive a competitive salary of £54,150 per annum (St Margaret's Hospice pay grade B/Equivalent to AfC Band 8a).
We are looking for a skilled and inspirational leader to join our team who plays their role in ensuring high quality safe care for our patients and families.
The Head of Clinical Governance is responsible for leading and managing the clinical governance framework within the organization, ensuring high standards of care and patient safety.
You wont just be joining a fantastic team you'll be part of a welcoming, community minded charity. Our mission is to provide high quality, safe care for patients with life limiting illness to live well and die well as well as supporting their families. We expect everyone here to contribute and play their part towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you're looking for a role where you can really make a difference, and positively impact the care of our patients and families whilst working in a supportive, thriving and forward thinking organisation we would like to hear from you.
Main duties of the job
Reporting directly to the Clinical Director, you will:
- Drive the strategic development, implementation, and monitoring of clinical governance policies and practices to meet regulatory standards and improve service quality.
- Lead and be responsible for developing the patient experience agenda of the organisation.
- Spearhead initiatives to foster a culture of excellence in clinical practice through continuous practice improvement, risk management, and staff development.
- Act as our patient safety specialist, developing the Quality Inclusion (QI)culture and delivering the Patient Safety Incident Response Framework (PSIRF).
We are looking for a skilled and inspirational leader to join our team who plays their role in ensuring high quality safe care for our patients and families.
To be considered for this role you will need to be a qualified Health Care professional with relevant current professional registration (e.g. NMC, GMC, ACP) or a qualified patient safety specialist.
About us
We also offer the following benefits.
Holiday entitlement
- 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- Recognise continuous service for clinical staff paid at band 5+ who join directly from the NHS or another hospice
- Ability to buy and sell annual leave
Pension scheme
- NHS employees eligible to continue with their NHS pension scheme*
- Non-NHS employees will receive 5% employer and 5% employee contribution
Award-winning Employee Assistance Programme for you and your family offering:
- Vitality & wellbeing health portal for non-emergency care
- Unlimited access to 24/7 online GP Consultations as well as Expert Case Management
- Confidential and free 24-hour Employee Assistance
- Counselling and support
- Legal, financial, and medical information and advice
And more...
- Life assurance cover
- Health Cash Plans
- Blue Light Card
- Enhanced parental leave*
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Volunteering and fundraising opportunities
Job description
Job responsibilities
Responsibilities as our Head of Clinical Governance will include:
- Leading the clinical governance function of the organisation
- Responsible for the development and delivery of the patient experience strategy and agenda
- Promoting and developing a learning culture and QI methodology
- Reporting quarterly at Clinical governance committee and sub board level Trustee committees
- Promoting and developing practice improvement through learning throughout the clinical directorate
- Deliver PSIRF and clinical governance strategy and plans
- Driving improvement and impactful change where needed
- Undertake the role of Controlled Drug Accountable Officer & Caldicott Guardian
Job description
Job responsibilities
Responsibilities as our Head of Clinical Governance will include:
- Leading the clinical governance function of the organisation
- Responsible for the development and delivery of the patient experience strategy and agenda
- Promoting and developing a learning culture and QI methodology
- Reporting quarterly at Clinical governance committee and sub board level Trustee committees
- Promoting and developing practice improvement through learning throughout the clinical directorate
- Deliver PSIRF and clinical governance strategy and plans
- Driving improvement and impactful change where needed
- Undertake the role of Controlled Drug Accountable Officer & Caldicott Guardian
Person Specification
Education and Qualifications
Essential
- Qualified Health Care professional with relevant current registration (e.g. NMC, GMC, ACP) or qualified patient safety specialist
- Qualified to Degree Level or equivalent
- Proven post registration experience.
- Significant experience in quality, safety & governance roles
- Experience of people & operational management experience in a health care setting. Evidence of management and leadership CPD.
- Proven clinical Audit & Practice/Quality Improvement experience
- Experience of managing change in a health care environment
- Significant experience of writing policies & procedures
Desirable
- Qualified to MSc level or equivalent
- Experience in End-of-Life Care
- PSII training
- Qualification in risk management/patient safety
Self Awareness
Essential
- Qualified executive coach/coach or willing to work towards
- Experience of teaching and presenting to diverse groups
- Clear understanding of the Care Quality Commission & the fundamental standards within the Health & Social Care Act.
- Experience of working with user groups & collating views.
Desirable
- Level 7 or above coaching qualification
- Budget management
- Experience of chairing large organisational meetings
Working with others
Essential
- Excellent communication skills, verbal & written.
- Negotiation Skills; able to manage/deal with conflict.
- A cooperative & collaborative team player.
- A role model for best practice.
- A problem solver & decision maker, who stays calm at a time of crisis.
Desirable
Outcome and Results
Essential
- Knowledge of CQC requirements
- IT literate.
- Knowledge of the role of audit in relation to Clinical Governance.
- Knowledge of Health & Safety.
- Knowledge of Risk Assessment.
- Experience of audit
- Evidence of consistent updating of clinical knowledge.
- Numerate: able to produce statistics
- Able to analyse data to produce & inform reports
Desirable
Leading in your area
Essential
- Experience of leading teams
- Experience and evidence of ability to influence, motivate & encourage others.
Desirable
- Formal leadership qualification
Person Specification
Education and Qualifications
Essential
- Qualified Health Care professional with relevant current registration (e.g. NMC, GMC, ACP) or qualified patient safety specialist
- Qualified to Degree Level or equivalent
- Proven post registration experience.
- Significant experience in quality, safety & governance roles
- Experience of people & operational management experience in a health care setting. Evidence of management and leadership CPD.
- Proven clinical Audit & Practice/Quality Improvement experience
- Experience of managing change in a health care environment
- Significant experience of writing policies & procedures
Desirable
- Qualified to MSc level or equivalent
- Experience in End-of-Life Care
- PSII training
- Qualification in risk management/patient safety
Self Awareness
Essential
- Qualified executive coach/coach or willing to work towards
- Experience of teaching and presenting to diverse groups
- Clear understanding of the Care Quality Commission & the fundamental standards within the Health & Social Care Act.
- Experience of working with user groups & collating views.
Desirable
- Level 7 or above coaching qualification
- Budget management
- Experience of chairing large organisational meetings
Working with others
Essential
- Excellent communication skills, verbal & written.
- Negotiation Skills; able to manage/deal with conflict.
- A cooperative & collaborative team player.
- A role model for best practice.
- A problem solver & decision maker, who stays calm at a time of crisis.
Desirable
Outcome and Results
Essential
- Knowledge of CQC requirements
- IT literate.
- Knowledge of the role of audit in relation to Clinical Governance.
- Knowledge of Health & Safety.
- Knowledge of Risk Assessment.
- Experience of audit
- Evidence of consistent updating of clinical knowledge.
- Numerate: able to produce statistics
- Able to analyse data to produce & inform reports
Desirable
Leading in your area
Essential
- Experience of leading teams
- Experience and evidence of ability to influence, motivate & encourage others.
Desirable
- Formal leadership qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
