St Margaret's Somerset Hospice

Supportive Care Co-ordinator

Information:

This job is now closed

Job summary

St Margarets philosophy is to keep the patient at the heart of everything we do and we expect staff to uphold our values at all times and fulfill our commitment to providing excellent specialist palliative care for patients and support to their families. We go to great lengths to recruit the right people. We want people with a positive attitude who are willing to go the extra mile, not because they are asked to but because they are passionate about working for St Margarets.

Main duties of the job

We have a unique opportunity to welcome two new colleagues to join our Supportive Care team and we would welcome your interest.

Our Supportive Care Coordinators will be responsible for Carer, Patient & Family support alongside our team of therapists, counsellors and practitioners currently delivering our Supportive Care Services across Somerset.

As a Supportive Care Coordinator, you will work collaboratively with wider hospice services and have experience working with multiple partner agencies in delivering high quality responsive care that is compassionate, respectful, and patient centred. Excellent communication and interpersonal skills are essential with this role, as is an ability to effectively plan and manage a busy workload. You will be able to demonstrate your experience of supervising, supporting, and motivating diverse groups of individuals with varying needs.

The successful candidate will have gained a Level 3 qualification in Adult Care or a Level 2 qualification in Counselling, or other relevant equivalent qualifications.

This post will include cross county working. Access to your own vehicle for work purposes is essential for this post.

About us

We want people with a positive attitude who are willing to go the extra mile, not because they are asked to but because they are passionate about working for St Margarets. This extends across our In-Patient unit, Community teams, Physio, therapies and lymphoedema departments bringing the best care possible to those who frequent St Margarets Hospice.

What we offer:

The opportunity to remain in NHS pension scheme if already contributing (or have been within last 12 months). Alternatively, you can join the Hospice pension plan.

Enhanced Maternity pay where eligible.

Access to learning and support opportunities.

Free car parking.

Auto enrolment for eligible staff in Workplace pension scheme.

Eligibility for NHS discounts Blue Light Card etc.

Confidential and free 24-hour Employee Assistance Programme for you and your family offering Counselling, Support, Legal, Financial and Medical Information and Advice and a Vitality & Wellbeing health portal.

Details

Date posted

13 March 2023

Pay scheme

Other

Salary

£12,541.69 a year based on 22.5 hrs pw pro rata (based on FTE of £20,624.12)

Contract

Permanent

Working pattern

Part-time

Reference number

B0386-23-9051

Job locations

Heron Drive

Taunton

Somerset

TA1 5HA


St. Margarets Hospice

Little Tarrat Lane

Yeovil

Somerset

BA20 2HU


Job description

Job responsibilities

Please review the PDF document containing the full Job Description and Person Specification for the role of Supportive Care Coordinator.

Job description

Job responsibilities

Please review the PDF document containing the full Job Description and Person Specification for the role of Supportive Care Coordinator.

Person Specification

Qualifications

Essential

  • Level 2 qualification in Counselling or relevant equivalent; or Level 3 qualification in Adult Care or relevant equivalent.

Desirable

  • Level 2 Qualification in Food Hygiene.
  • Basic First Aid Certificate.

Experience

Essential

  • Experience of successfully coordinating and facilitating groups, workshops and online meetings.
  • Experience of appropriately identifying, managing and escalating patient, family and carer needs and risks.
  • Knowledge of the issues that family and friends face when in a caring role.
  • Knowledge of the challenges faced by patients with a life limiting condition, including at end of life.
  • Experience of managing difficult conversations.
  • Experience in providing support, motivation and leadership to others.
  • Experience of working with volunteers.

Desirable

  • Experience of report writing and excellent presentation skills.
  • Experience of collating service statistics, writing reports, and case studies.

Communication Skills

Essential

  • Excellent communication and interpersonal skills.
  • Demonstrable level of good literacy and numeracy skills.
  • Strong IT skills; experienced using Microsoft Office such as Excel and Word.
Person Specification

Qualifications

Essential

  • Level 2 qualification in Counselling or relevant equivalent; or Level 3 qualification in Adult Care or relevant equivalent.

Desirable

  • Level 2 Qualification in Food Hygiene.
  • Basic First Aid Certificate.

Experience

Essential

  • Experience of successfully coordinating and facilitating groups, workshops and online meetings.
  • Experience of appropriately identifying, managing and escalating patient, family and carer needs and risks.
  • Knowledge of the issues that family and friends face when in a caring role.
  • Knowledge of the challenges faced by patients with a life limiting condition, including at end of life.
  • Experience of managing difficult conversations.
  • Experience in providing support, motivation and leadership to others.
  • Experience of working with volunteers.

Desirable

  • Experience of report writing and excellent presentation skills.
  • Experience of collating service statistics, writing reports, and case studies.

Communication Skills

Essential

  • Excellent communication and interpersonal skills.
  • Demonstrable level of good literacy and numeracy skills.
  • Strong IT skills; experienced using Microsoft Office such as Excel and Word.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Margaret's Somerset Hospice

Address

Heron Drive

Taunton

Somerset

TA1 5HA


Employer's website

https://www.st-margarets-hospice.org.uk/home-page (Opens in a new tab)

Employer details

Employer name

St Margaret's Somerset Hospice

Address

Heron Drive

Taunton

Somerset

TA1 5HA


Employer's website

https://www.st-margarets-hospice.org.uk/home-page (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Supportive Care Lead

Zoe Capon

Zoe.Capon@st-margarets-hospice.org.uk

07736886195

Details

Date posted

13 March 2023

Pay scheme

Other

Salary

£12,541.69 a year based on 22.5 hrs pw pro rata (based on FTE of £20,624.12)

Contract

Permanent

Working pattern

Part-time

Reference number

B0386-23-9051

Job locations

Heron Drive

Taunton

Somerset

TA1 5HA


St. Margarets Hospice

Little Tarrat Lane

Yeovil

Somerset

BA20 2HU


Supporting documents

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