Job summary
The Shop Supervisor will be responsible for managing and co-ordinating all activities and aspects of their shop alongside and in the absence of the shop manager. Processing donations for sale and providing excellent customer service, to maximise sales and profitability. Be an effective operational manager to the team of volunteers including managing their records, pricing of stock, security of the shop and its contents. The Shop supervisor will also have an understanding of statutory regulations relating to health, safety, trading standards and retail premises.
Main duties of the job
Sales Achieve agreed sales targets. Select and price stock at consistent levels and in accordance with St Marys Hospice guidelines Rotate stock so no item is on the shop floor for longer than the agreed time Customer service Ensure the highest standards of care and service to customers Maintain high standards of window display and internal presentation throughout the shop To communicate to customers and donors via social media platforms. Maintain high standards of housekeeping and cleanliness throughout the shop Create a pleasant environment for customers, staff and volunteers To ensure the shop is open within agreed trading hours
About us
St Marys Hospice provides care and comfort for patients living with any life shortening illness or long-term condition and their family. We support people from the moment of diagnosis and their families for longer.
Details
Date posted
26 June 2025
Pay scheme
Other
Salary
£12.31 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
VP455E3814
Job locations
Grange-Over-Sands, Cumbria
LA11 6ED
Employer details
Employer name
St. Mary's Hospice
Address
Grange-Over-Sands, Cumbria
LA11 6ED
Employer's website
Employer contact details
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