Pharmacy Dispenser

SWFT Clinical Services Ltd

The closing date is 20 January 2025

Job summary

Exciting opportunity for full time Pharmacy dispenser to join a fast paced and dynamic team at the Outpatient Pharmacy, Warwick Hospital.

The Pharmacy Dispenser plays a key role in ensuring efficient and high-quality customer experience is maintained. Striving to deliver a safe, effective and caring service for patients and other service users whilst playing an active role in business development.

Main duties of the job

Exciting opportunity for full time Pharmacy dispenser to join a fast paced and dynamic team at the Outpatient Pharmacy, Warwick Hospital. The Pharmacy Dispenser plays a key role in ensuring efficient and high-quality customer experience is maintained. Striving to deliver a safe, effective and caring service for patients and other service users whilst playing an active role in business development

About us

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Date posted

16 December 2024

Pay scheme

Other

Salary

£26,488 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

203-SWFTCS112

Job locations

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

Job description

Job responsibilities

Prepare labels using the pharmacy computer system Wellsky and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).

Dispense and prepare TTO medicines to ensure patients are discharged safely and efficiently.

Stock management to include ordering, receiving and checking off stock. Loading the robot with stock and querying and working with procurement team to resolve stock queries and discrepancies.

Remove expired, unwanted and overstocked drugs and inform a senior member of staff.

Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP.

Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales.

Minimise waiting times whilst maintaining professional standards.

Strives to achieve and maintain best professional best practice and works towards achieving business KPI targets

Assures service quality and patient safety, by following SOPs and Health and Safety policy

Offers suggestions to improve the way we work utilising best practices.

Maintains excellent working relationships and good communications with patients and Trust employees. Contributes to the teamwork ethic so enabling the best possible service and care to patients.

Knowledge skills and experience required:

Essential

NVQ Level 2 in Pharmacy Services

GCSE at Grade C or above in Maths and English

UK Pharmacy dispensing accreditation and experience

Desirable

Previous outpatient pharmacy experience

Previous hospital pharmacy experience

Healthcare assistant course - sales of over-the-counter medicines.

Dispensing of hospital prescriptions.

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate. Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

To select and recommend suitable products and provide advice on their correct use.