Head of Operations

Combat Stress

Information:

This job is now closed

Job summary

As an experienced operational leader, the post holder will provide professional leadership for a multi-disciplinary team and will take responsibility for the development and modernisation of the service, working with partner agencies in order to optimise opportunities for joint working in association with agreed plans.

Main duties of the job

To provide the highest quality strategic and operational leadership of Combat Stress in Northern Ireland. The post holder will be the senior manager responsible for both representing and promoting Combat Stress across the country, building positive and productive relationships with statutory and third sector colleagues. The Head of Operations will be an experienced and forward thinking registered health or social care professional providing inclusive, forward thinking, and inspirational leadership. The role will be accountable for: *Supporting strategic alignment with all national initiatives. *Meeting and ideally exceeding Regulation and Quality Improvement Authority (RQIA) requirements. *Ensuring the highest quality performance in all areas of service activity *Driving a culture of continuous improvement and of active learning and development *Informing and improving collaborative service design and delivery *Ensuring high levels of co-production *The postholder will serve as the Registered Manager for Combat Stress services in Northern Ireland. The successful candidate will hold a current healthcare professional registration (RMN, OT, Psychology or Social Work). You will be expected to have significant experience of the core elements of management practice including budget management, recruitment and retention, performance, and quality improvement and both line management and supervision of staff.

About us

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£63,341 to £73,244 a year

Contract

Permanent

Working pattern

Full-time

Reference number

CS/NI/HoO

Job locations

Talbot Street

Belfast

BT1 2LD


Job description

Job responsibilities

Based at our Northern Ireland hub in Belfast, BT1 2LD Status: Permanent Salary: 8b, £63,341 - £73,244, per annum, dependent on experience Hours: Full-time, 37.5 hours per week ________________________________________________________________________________ About Us: Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online. About the role: To provide strategic, service and operational management of our hub in Northern Ireland. This includes the achievement of all operational performance targets including quality, safety, access, activity, finance, targets and staff performance and governance standards, and the development of appropriate strategies for these services, ensuring the quality of services to patients and improving services towards best practice standards. The post holder reports to the Director of Operations and will be accountable for the overall operational management of all patient services within the scope of the role and will be expected to make a positive contribution to the design and delivery of the services within their region. To be responsible for the management of the Hub as defined in the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and RQIA (Registration) Regulations. As an experienced operational leader, the post holder will provide professional leadership for a multi-disciplinary team and will take responsibility for the development and modernisation of the service, working with partner agencies in order to optimise opportunities for joint working in association with agreed plans. They will also take responsibility for the business planning process to ensure that clear plans are communicated, actioned, and delivered in a timely manner on behalf of the Director of Operations. This role is subject to a Access NI check. As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19 What we offer: You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base. Benefits: * 30 days paid holiday plus bank holidays. After 10 years continuous service, this will increase to 33 days paid holiday plus bank holidays * Competitive stakeholder pension scheme - contributions matched up to 11% of salary * Discount shopping vouchers * Cycle to work scheme * Access to the Employee Assistance Programme * Flexible working * Access to Blue Light Card scheme * Death in Service Scheme Plus many more. ________________________________________________________________________________ Closing date: 2 August 2024 Interview date: TBC Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants ________________________________________________________________________________

Job description

Job responsibilities

Based at our Northern Ireland hub in Belfast, BT1 2LD Status: Permanent Salary: 8b, £63,341 - £73,244, per annum, dependent on experience Hours: Full-time, 37.5 hours per week ________________________________________________________________________________ About Us: Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online. About the role: To provide strategic, service and operational management of our hub in Northern Ireland. This includes the achievement of all operational performance targets including quality, safety, access, activity, finance, targets and staff performance and governance standards, and the development of appropriate strategies for these services, ensuring the quality of services to patients and improving services towards best practice standards. The post holder reports to the Director of Operations and will be accountable for the overall operational management of all patient services within the scope of the role and will be expected to make a positive contribution to the design and delivery of the services within their region. To be responsible for the management of the Hub as defined in the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and RQIA (Registration) Regulations. As an experienced operational leader, the post holder will provide professional leadership for a multi-disciplinary team and will take responsibility for the development and modernisation of the service, working with partner agencies in order to optimise opportunities for joint working in association with agreed plans. They will also take responsibility for the business planning process to ensure that clear plans are communicated, actioned, and delivered in a timely manner on behalf of the Director of Operations. This role is subject to a Access NI check. As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19 What we offer: You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base. Benefits: * 30 days paid holiday plus bank holidays. After 10 years continuous service, this will increase to 33 days paid holiday plus bank holidays * Competitive stakeholder pension scheme - contributions matched up to 11% of salary * Discount shopping vouchers * Cycle to work scheme * Access to the Employee Assistance Programme * Flexible working * Access to Blue Light Card scheme * Death in Service Scheme Plus many more. ________________________________________________________________________________ Closing date: 2 August 2024 Interview date: TBC Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants ________________________________________________________________________________

Person Specification

Qualifications

Essential

  • *Education to degree level or equivalent with significant senior management experience.
  • *Current healthcare professional registration (RMN, OT, Psychology or Social Work).
  • *Significant understanding of, and experience in the field of mental health.
  • *Robust understanding of the RQIA.
  • *In-depth professional knowledge of financial management, performance management & staff management.
  • *Evidence of up-to-date personal and continuous professional development.

Desirable

  • *Management Qualification

Experience

Essential

  • *Education to degree level or equivalent with significant senior management experience.
  • *Current healthcare professional registration (RMN, OT, Psychology or Social Work).
  • *Significant understanding of, and experience in the field of mental health.
  • *Robust understanding of the RQIA.
  • *In-depth professional knowledge of financial management, performance management & staff management.
  • *Evidence of up-to-date personal and continuous professional development.

Desirable

  • *Management Qualification
Person Specification

Qualifications

Essential

  • *Education to degree level or equivalent with significant senior management experience.
  • *Current healthcare professional registration (RMN, OT, Psychology or Social Work).
  • *Significant understanding of, and experience in the field of mental health.
  • *Robust understanding of the RQIA.
  • *In-depth professional knowledge of financial management, performance management & staff management.
  • *Evidence of up-to-date personal and continuous professional development.

Desirable

  • *Management Qualification

Experience

Essential

  • *Education to degree level or equivalent with significant senior management experience.
  • *Current healthcare professional registration (RMN, OT, Psychology or Social Work).
  • *Significant understanding of, and experience in the field of mental health.
  • *Robust understanding of the RQIA.
  • *In-depth professional knowledge of financial management, performance management & staff management.
  • *Evidence of up-to-date personal and continuous professional development.

Desirable

  • *Management Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Combat Stress

Address

Talbot Street

Belfast

BT1 2LD


Employer's website

https://www.combatstress.org.uk/ (Opens in a new tab)

Employer details

Employer name

Combat Stress

Address

Talbot Street

Belfast

BT1 2LD


Employer's website

https://www.combatstress.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruiter

Jade Chapman

jade.chapman@combatstress.org.uk

01372587000

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£63,341 to £73,244 a year

Contract

Permanent

Working pattern

Full-time

Reference number

CS/NI/HoO

Job locations

Talbot Street

Belfast

BT1 2LD


Supporting documents

Privacy notice

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