Operations Manager
The closing date is 27 September 2025
Job summary
Do you have experience of managing multidisciplinary teams? We are looking for an operations Manager to work within our Community Services department. As an operations Manager you will work as part of the community care management team and be responsible for providing operational leadership and contribute to the overall service department. You will be responsible for the operational direct line management of a multi-disciplinary team working across multiple services within our community services portfolio, in addition you will oversee the day-to-day operations, including safe staffing levels, supporting the achievement of contractual performance and quality KPIs. Salary: £38.000.00 - £45.000.00 per Anum Location: Wavertree head office with travel to other PC24 sites Contract: Permanent 37.5 full time Shifts: Monday Friday 9am 5pm, with flexible working to meet service demands What will you be doing Ensure effective operational management of direct reports including clinical personnel, including sickness management, recruitment & retention, performance management, annual leave requests and appraisals in line with organisational policies. Provide a visible presence for staff during times of service delivery. Ensure regular team meetings and briefings are delivered. Oversee of the rota for your services. Monitor service KPIs and to implement agreed corrective measures, ensuring performance targets and KPIs are understood by all staff. Develop and deliver service performance reports. Ensure all key operating protocols and procedures are understood and followed by all personal and updated where required. Arrange and deliver training and inductions for new staff.
Main duties of the job
What do I need Educated to degree level or previous similar work experience Leadership attributes, acting as a role model with the ability to assess others skills, coach and develop personnel where appropriate Capability to work under pressure and to tight and often changing deadlines and targets Experience of building and maintaining effective working relationships Available to work weekends hours if required Ability to travel across sites within the Liverpool and Southport areas UK driving licence and a vehicle is advantageous but not essential About us Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.
About us
Whats on offer? £38.000.00 - £45.000.00 salary per annum, DOE Permanent full-time contract 27 days annual leave (pro rata) previous NHS service will be taken into account. NHS pension scheme NHS car fleet scheme NHS home electronics scheme Cycle to work scheme Eligible to apply for blue light card Colleague wellbeing package - which includes a doctor line, access to Westfield rewards, wellbeing support and gym discounts. Colleague events Come join our proud team! This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.
Details
Date posted
16 September 2025
Pay scheme
Other
Salary
£38,000 to £45,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VPC79AC170
Job locations
Liverpool
L21 9HA
Employer details
Employer name
Primary Care 24
Address
Liverpool
L21 9HA
Employer's website
Employer contact details
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