Clinical Quality & Governance Manager

Primary Care 24

Information:

This job is now closed

Job summary

Are you looking to join a growing social enterprise with great benefits including an NHS pension and NHS car fleet scheme? Primary Care 24 (PC24) are excited to share the position of Clinical Quality and Governance Manager on a permanent basis.

Main duties of the job

The Clinical Quality and Governance Manager will report to the Director of Nursing and Quality and will provide leadership to the Quality Governance Team. The role will be an integral part of PC24s wider leadership team providing support across the organization in relation to clinical quality, governance, and quality improvement.

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively.

The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Date posted

26 March 2024

Pay scheme

Other

Salary

£43,758 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0368-24-0015

Job locations

4-6 Enterprise Way

Wavertree Technology Park

Liverpool

Merseyside

L13 1FB


Job description

Job responsibilities

Key responsibilities & accountabilities

  • Promote the reporting of all incidents and near misses through nurturing a culture of continued learning and improvement
  • Provide high quality leadership, role modelling and act as an expert resource to clinical and operational teams in relation to all aspects of clinical quality and governance
  • Be visible and accessible with an approachable presence; to support, motivate and inspire staff
  • Develop and maintain credibility with senior colleagues and nurture strong partnership working with the clinical and operational teams
  • Responsible for the co-ordination of a robust clinical quality and governance framework within the portfolio, to support the management team in the delivery of a high quality and safe services
  • Support the DON with the leadership and delivery of the Organisations Clinical Quality and Governance agenda, which includes, patient experience (complaints and concerns) clinical quality, clinical risk management and patient safety
  • Attend and support the DON (as chair) with the Monthly Clinical Governance meetings with accountability for high quality agenda papers and meeting outputs

About you

  • Degree level qualification and / or equivalent knowledge and experience
  • Able to communicate complex aspects of quality governance in a style that all staff can understand and implement
  • Project Management Qualification or equivalent relevant experience
  • Negotiating and influencing skills
  • Experience of quality governance work in the NHS or healthcare setting (desirable)
  • Governance training clinical qualification (desirable)
  • Clinical risk management qualification (desirable)
  • RCA training (desirable)
  • Teaching certificate (desirable)

What's on offer?

  • Permanent opportunity
  • 37.5 hours per week, Monday to Friday
  • £43,758.00 per annum
  • Located in Wavertree, L13
  • NHS pension scheme
  • 27 days annual leave based
  • NHS car fleet scheme
  • Ride to work scheme

Job description

Job responsibilities

Key responsibilities & accountabilities

  • Promote the reporting of all incidents and near misses through nurturing a culture of continued learning and improvement
  • Provide high quality leadership, role modelling and act as an expert resource to clinical and operational teams in relation to all aspects of clinical quality and governance
  • Be visible and accessible with an approachable presence; to support, motivate and inspire staff
  • Develop and maintain credibility with senior colleagues and nurture strong partnership working with the clinical and operational teams
  • Responsible for the co-ordination of a robust clinical quality and governance framework within the portfolio, to support the management team in the delivery of a high quality and safe services
  • Support the DON with the leadership and delivery of the Organisations Clinical Quality and Governance agenda, which includes, patient experience (complaints and concerns) clinical quality, clinical risk management and patient safety
  • Attend and support the DON (as chair) with the Monthly Clinical Governance meetings with accountability for high quality agenda papers and meeting outputs

About you

  • Degree level qualification and / or equivalent knowledge and experience
  • Able to communicate complex aspects of quality governance in a style that all staff can understand and implement
  • Project Management Qualification or equivalent relevant experience
  • Negotiating and influencing skills
  • Experience of quality governance work in the NHS or healthcare setting (desirable)
  • Governance training clinical qualification (desirable)
  • Clinical risk management qualification (desirable)
  • RCA training (desirable)
  • Teaching certificate (desirable)

What's on offer?

  • Permanent opportunity
  • 37.5 hours per week, Monday to Friday
  • £43,758.00 per annum
  • Located in Wavertree, L13
  • NHS pension scheme
  • 27 days annual leave based
  • NHS car fleet scheme
  • Ride to work scheme

Person Specification

Qualifications

Essential

  • Degree level qualification and / or equivalent knowledge and experience

Desirable

  • Governance training clinical qualification
  • Clinical risk management qualification
  • RCA training

Experience

Essential

  • Experience of quality governance work in the NHS or healthcare setting
Person Specification

Qualifications

Essential

  • Degree level qualification and / or equivalent knowledge and experience

Desirable

  • Governance training clinical qualification
  • Clinical risk management qualification
  • RCA training

Experience

Essential

  • Experience of quality governance work in the NHS or healthcare setting

Employer details

Employer name

Primary Care 24

Address

4-6 Enterprise Way

Wavertree Technology Park

Liverpool

Merseyside

L13 1FB


Employer's website

https://primarycare24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care 24

Address

4-6 Enterprise Way

Wavertree Technology Park

Liverpool

Merseyside

L13 1FB


Employer's website

https://primarycare24.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Talent Partner

Frank Peacock

frank.peacock@pc24recruitment.co.uk

Date posted

26 March 2024

Pay scheme

Other

Salary

£43,758 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0368-24-0015

Job locations

4-6 Enterprise Way

Wavertree Technology Park

Liverpool

Merseyside

L13 1FB


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