Primary Care 24

Practice Manager (3 Month FTC)

This job is now closed

Job summary

Are you an experienced Practice Manager seeking a new opportunity in Sefton, Merseyside? The successful Practice Manger will join on an initial contract until October 2023 but with possibilities of a permanent position at the end of the contract. The Practice Manager will manage the operational function of the Practice and delivery of objectives to support safe, caring and effective services, manage service delivery and patient care across the Practice in line with local and national guidelines, ensure the Practice complies with NHS contractual obligations in relation to patient care and monitor and oversee registration policies, patient turnover and electronic and repeat prescribing across the Practice. The Practice Manager is responsible for the appropriate management of services within the GP Practice and will ensure that the policies and procedures which support the design and delivery of the services are implemented by all personnel within the Practice.

Main duties of the job

To deliver high quality and cost effective services across the Practice

To manage the operational function of the Practice and delivery of objectives to support safe, caring and effective services

To manage service delivery and patient care across the Practice in line with local and national guidelines

To ensure the Practice complies with NHS contractual obligations in relation to patient care

To oversee operational rota management

To monitor and oversee registration policies, patient turnover and electronic and repeat prescribing across the Practice

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. We follow agenda for change and offer an NHS Pension.

The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Date posted

03 September 2023

Pay scheme

Other

Salary

£33,125 to £34,838 a year

Contract

Fixed term

Duration

3 months

Working pattern

Full-time

Reference number

B0368-23-0026

Job locations

4-6 Enterprise Way

Wavertree Technology Park

Liverpool

Merseyside

L13 1FB

Crossways Practice

168 Liverpool Road

Great Crosby

Liverpool

L23 0QW

Job description

Job responsibilities

Performance

To manage all relevant practices and procedures to maximise income across the Practice

To manage all financial drivers of the Practice including Quality Outcomes Framework (QOF), recall systems, Practice accounts and daily cash-flow

To establish and monitor systems for handling and recording of cheques and petty cash

To manage Practice KPIs and to implement agreed corrective measures

To manage performance targets and KPIs and ensure these are understood by all staff within the Practice

To review Practice performance against financial objectives and ensure areas of under-performance are managed

To ensure all key operating protocols and procedures are available and routinely followed by all personnel and to identify the need for new or updated protocols and procedures where required

To report internally regarding Practice performance through relevant manager meetings

Workforce management & development

To provide clear direction and management of staff issues and day to day HR matters

To ensure all key employment policies are implemented within the Practice

To ensure key workforce data is routinely collected, reviewed and managed for the Practice

To manage staff resources and daily work allocation

To manage the recruitment and retention of staff to deliver safe and effective services across the Practice

To carry out all staff appraisals and implement personal development plans to ensure that training and development opportunities are made available

To manage, review and report on absence issues and deal with investigations/first stage disciplinary matters

To develop, support and provide guidance to all staff within the Practice

To monitor performance and identify and manage any areas of concern

To ensure regular communications, bulletins and updates are in place for staff