Job responsibilities
Accountable to:
Director of Clinical Services Willen Hospice
Responsible to and for
NHS Central East ICB Palliative and End of Life Care (PEoLC) Clinical Lead.
Support the strategic design and direction of palliative and end of life care services across Milton Keynes working in collaboration with local and regional partners across the statutory, non-statutory and VCSE sectors.
Supported and hosted by Willen Hospice.
Hours of work:
22.5 hours
Mainly 9 5 with some flexibility, and opportunity for hybrid working
Location:
Hybrid working, when in location to work from a MK partner base
Contract:
12 months
Overview
Through a MK partner oversight committee, the MK PEoLC Clinical Transformation Lead will work collaboratively to deliver palliative and end of life care services to the residents of Milton Keynes that are coordinated, integrated and of the highest quality, providing care wherever they call home and offering, where possible and alternative pathway to hospital.
Job Purpose:
The Milton Keynes PEoLC clinical Transformation Lead will:
Lead the development of a shared vision and clarity of purpose to reflect PEoLC national and local priorities.
Provide strategic leadership and support to statutory and non-statutory organisations in terms of PEoLC to enable enhanced coordination of care.
Support delivery of Integrated Care System (ICS) priorities in line with the national priorities of PEoLC, the vision of the NHS Long Term Plan and the Ambitions for Palliative and End of Life Care.
Provide a leadership role to develop a platform that supports commissioners in their role towards joint contracting that leads to care redesign and performance improvement initiatives.
Reflect local and national priorities (Quality, Access, and Sustainability) in a Milton Keynes PEoLC Programme work plan and provide the forum to achieve those objectives.
Work closely with other PEoLC ICB Stakeholders to ensure a collaborative approach and lead/share key pieces of work.
Role activities:
As the Milton Keynes Transformation Lead the post holder will work alongside leads from providers across Milton Keynes and with the ICB Palliative and End of Life Care SRO, to improve the outcomes for patients and the sustainability of PEoLC and:
Develop an understanding of the local assets, needs, and inequalities, to support the development of PEOLC strategic plans using the Ambitions Self-Assessment Framework.
Raise the profile of PEOLC across the local policy and broader strategic agendas.
Support the statutory core responsibility of ICB to ensure that system wide accessible high quality, safe palliative and end of life care, tailored to the needs of the individual (Health and Care act 2022) is available.
Provide an innovative, ambitious, and solution-focussed approach to unblocking barriers and leading the transformation of services to meet the individual needs of patients and address inequalities in care provision.
Support the strategic direction of new and widened collaborative opportunities to transform and develop of sustainable PEOLC services.
Develop and support local, regional and national networks to share PEoLC best practice and learn from others' successes.
Empower people with lived experience and local subject matter experts to co-produce local services for local people.
Key job specifics and responsibilities:
Promoting equality and reducing inequalities
The PEoLC programme will consider the following:
- To work with people of lived experience and aim to reduce health inequalities and inequities of access to services.
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality.
Working with Others
To develop relationships and links with:
- Key Milton Keynes PEoLC providers - Willen Hospice, CNWL MKUH and SCAS.
- Regional PEoLC Strategic Clinical Network (SCN) team.
- ICB PEoLC programme team.
- Voluntary/Community or Social Enterprise (VCSE) representation.
- People with lived experience of palliative and end of life care (as patient or carer).
- Local authority (e.g., social care) representative.
Key accountabilities:
Operational
- Support the strategic delivery of ICS priorities, as well as support the national priorities of PEoLC and the vision of the NHS Long Term Plan.
- Provide strategic leadership and support to statutory and non-statutory organisations in terms of PEoLC to enable enhanced coordination of care.
- Analyse and interpret and present National policy recommendations and guidance to mixed audiences, generating a range of options for comparison and debate.
- Gain consent to share very sensitive information about performance and change.
- To support the identification and sharing of best practice in commissioning and service transformation.
- Make formal presentations to large groups on specific projects.
- Manage allocated resources for projects.
- Maintain programme records (including risk logs) and undertake complex audits, surveys related to programme.
- Attend regular national and regional shared forums.
Operational
To support Milton Keynes PEoLC members to deliver PEoLC priorities and engage and liaise with key stakeholders, in particular:
- To support the strategic direction and delivery of PEoLC projects.
- To support the identification and sharing of best practice.
- To operate in a highly political and sensitive environment.
- Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits.
Project Management
- Develop a shared vision and clarity of purpose to reflect PEoLC national and local priorities.
- Lead and co-ordinate project task and finish groups in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
- Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
- Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
- Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
- Ensure the flexibility of the project if required to meet conflicting/changing requirements.
- Responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner.
- Demonstrate effective stakeholder management across different departments and at all levels.
- Ensure that the projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of NHS.
- ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny where appropriate.
- Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Head of Department, Steering/Reference Groups and others as required.
Information Management
- Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for meetings including the ICB PEoLC programme board.
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project outcomes.
- Analyse, interpret and present data to highlight issues, risks and support decision making.
Policy and Service Development
- Proposes changes to own function making recommendations for other service delivery.
- The post holder will need to maintain a good knowledge of emerging policies from government departments. This will assist in the thinking and definition of the strategy discussions for the PEoLC programme and stakeholders.
Key working relationships:
- Provide strategic leadership and support to statutory and non-statutory organisations in terms of PEoLC across Milton Keynes to enable enhanced coordination of care.
- Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.
- Deal with resulting potentially aggressive/antagonistic situations as required.
- Nurture key relationships and maintain Central East wide PEoLC networks internally and externally, including regional and national networks.
- Ensure close liaison with the Communications and Stakeholder team on public relations and marketing activities.
- Link with managers and members of other functions, to address inter-dependencies and ensure alignment.
- Apply a structured change management approach and methodology for the impact of any change.
