Directorate Business Manager

Job description

Job responsibilities

Key Accountabilities:

Strategy, Planning & Delivery

Develop Delivery Plans: Lead the planning process across the directorate, ensuring all teams plans align with the Hospices overall goals.

Leading Delivery: Lead on specific project and plans, including but not limited to the implementation of new business ventures.

Budget & Return on Investment: drive the pursuit of efficiency through directorate budgets, ensuring resources are distributed appropriately to meet project and department needs and being clear about return on investment for all we do. Collate reports on budgets and ROI across the directorate, providing analysis to inform decision making and plans.

Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful implementation of the strategy. Ensure directorate registers are reviewed and updated by teams on a regular basis.

Business Performance Management

Develop & Monitor KPIs: Track key performance indicators to ensure the targets are achieved and provide early warning of potential failure

Develop Improvement Plans: Work collaboratively with managers to create improvement plans when business or project performance is off track.

Provide Feedback: Offer regular feedback to teams and individuals to help them improve their business or project performance.

Project Management

Cultural Shift: Role model effective project management, and act as a source of training, advice and encouragement to others in order to embed a culture of project / programme management organisation wide

Lead your own Projects: Create and manage project plans to support and enable the delivery of new ventures designed to generate additional income.

Monitor Progress: Regularly review project progress and make adjustments as necessary to keep projects on schedule.

Provide Expertise: Offer project management support to ensure projects stay on track and meet their intended outcomes.

Ensure Quality: Implement quality control measures to ensure project deliverables meet the required standards.

Operational Effectiveness

Process Improvement: Identify areas for process improvement and implement changes to enhance operational efficiency.

Streamline Operations: Work with teams to streamline operations and eliminate inefficiencies.

Measure Effectiveness: Use metrics and KPIs to measure the effectiveness of operational changes.

Align Activities: Ensure all departmental activities are aligned with the directorates overall goals and objectives.

Cross-Team Collaboration

Promote Collaboration: Encourage collaboration between different teams within the directorate and across the organisation.

Unified Environment: Foster a unified working environment where all teams feel valued and included.

Share Best Practices: Facilitate the sharing of best practices across teams to improve overall performance.

Other

Represent the Director: Stand in for the Director in key meetings as needed & communicate the outcomes of key meetings back to the Director and relevant teams.

Undertake other duties as requested by the Director.

Person Specification

Experience

Essential

• Proven experience in a similar role, preferably within a commercial or business development environment. Strong project development & management skills; qualification in project management or related field desirable. Experience in budget management and process improvement. Experience in performance management of projects. Ability to develop and implement performance improvement plans. Experience working within the non-profit or charity sector desirable. Familiarity with relevant software and tools for project management, KPI tracking, and communication. Risk management experience, experience in identifying and managing risks associated with projects and operations.

Qualifications

Essential

• Proven experience in a similar role, preferably within a commercial or business development environment. Strong project development & management skills; qualification in project management or related field desirable. Experience in budget management and process improvement. Experience in performance management of projects. Ability to develop and implement performance improvement plans. Experience working within the non-profit or charity sector desirable. Familiarity with relevant software and tools for project management, KPI tracking, and communication. Risk management experience, experience in identifying and managing risks associated with projects and operations.

Employer details

Employer name

Willen Hospice

Address

Milton Road

Willen Village

Milton Keynes

MK15 9AB

Employer's website

https://www.willen-hospice.org.uk/ (Opens in a new tab)