Digital Educator

Job description

Job responsibilities

Accountable to:Clinical Director and Deputy CEO / Executive Director Innovation Digital and Engagement Responsible for and to;Head of Learning, Development and Research Job Purpose:The purpose of this post is to: develop, design and delivery of digital education delivery of digital literacy and capacity training for staff and volunteers. leading on digital transformation projects with an education focus. This role will lead, transform and enhance the work of the Keech learning team by adding specialist knowledge and skills in the use of digital media, and digital tools and technologies. You will transform the confidence, capability and capacity of staff and volunteers to embrace and optimise their use of digital tools, technologies to support, enhance and optimise activities and services to maximise impact and engagement. The role will draw on digital and educational skill set, as well as an understanding of the services and departmental needs which will provide digitally enhanced education offer for current and future needs. You will Lead of digital education Establish, embed and deliver a structured programme of training and activities to optimise digital adoption in the organisation Development of knowledge and practical skills across our workforce. Facilitate the creation of positive learning environments where staff development is encouraged and supported. Facilitate the induction, education and continuing professional development for all staff . Design and delivery education sessions Provide group and one-to-one training and support. Contribute resources to the learning hub Role activities Digital Build training programmes, sessions, support programmes and resources from the initial idea through to planning, implementation, review, and impact and outcomes analysis Support staff at each phase of improvement or introduction of new tools as well as our existing infrastructure by providing tools, training, guiding them through change, and assisting when obstacles arise Support staff to comply with protocols and guidance Provides consistent communication, education, and support to all staff both remotely and face to face Assists and educate staff and volunteers in developing core digital literacy and capacity skills. Integrates wellbeing strategies within all teaching and learning, to address anxiety and other barriers to understanding which can exist alongside knowledge and skill acquisition and new ways of working. An empathic approach to support and reassure will be required Provide specialist resource of knowledge and support Build, train and support a network of digital champions Recognise any challenges and put measures in place to support good, safe digital practice, such as activity relevant to GDPR, Information Governance and eSafety liaising with the Associate Director Integrated Governance and Improvement and guide practice accordingly Incorporate knowledge of teaching and learning with digital knowledge to develop material in conjunction with the learning team Provide drop-in sessions for staff and volunteers to access support Be an active member of our Digital Working Group Participate in a range of Learning Networks to gather ideas and inspiration for new ways of working and share this with teaching colleagues to inform wider education activity Create interactive digital content and support colleagues in this skill development, and use effectively Curate resources and support colleagues to guide effective selection of material for a specific subject and produce a bank of resources and guides shared in our Learning Hub Innovation and creativity with the ability to design engaging learning sessions and resources. Teaching and Learning Collaborate with the Quality and Compliance Team and Educators to reflect any changes within national guidance in the design and delivery of teaching or service development Collaborate with colleagues and incorporate their specialist palliative and end of life care knowledge in the design of material Collaborate with teaching colleagues to ensure barriers to learning are minimised and work is inclusive Produce reports on activity as required Contribute to the assessment of learning within the development of teaching approaches In conjunction with the learning team to seek opportunities to link with a range of external partners and stakeholders for technology enhanced delivery of education events Utilise advanced communication/interpersonal skills within all teaching and presentations to address a range of emotional responses to the learning Utilise ICT expertise in all areas of the role, especially teaching and learning and operational processes Analyse training needs make recommendations for implementation of a full programme of learning Contribute to the wider education and digital work of the organisation. Assist with the roll out and training for any new digital tools. Provide an open door for staff to access support to meet their individual needs. Evaluation Contribute to the evaluation of teaching and learning, using evidence-based tools to maximise feedback Utilise relevant research to inform practice Identify opportunities for research and liaise with the Research Special Interest Group as a contribution to developing a research active hospice Contribute specialist digital knowledge and skills to audit activity, processes and implementation of outcomes to wider practice Participate in dissemination of good practice and creation of material for publication, such as posters for submission to conferences and wider activity Hospice Work alongside colleagues to understand the requirements of different professions/areas Apply learning from individual study to digital education practice, across the organisation Contribute to EDI activity through use of coaching and development work, to increase accessibility of teaching and learning practice, information and wider hospice activity Support with the information management protocols across the work of the hospice. Analyse needs and prioritise work, in line with the organisational and digital strategy. Prioritise work, in line with the organisational strategy. Works collaboratively with the hospice teams to suggest best practices for processes Ensure a proactive presence at relevant hospice meetings, and sharing expertise with internal and external colleagues Ensure proactive input into the prospectus development, applicable for both the internal and external workforce Embrace change and support others in this process Continue to develop the Hospice as a learning and research active organisation, and embed the culture of learning and work towards a University Teaching Hospice. Contribute to policy and service development in line with organisation strategic goals Recommend and give expertise to support policy and service development in line with organisation strategic goals Contribute positively to the life of the hospice and provide the hospice with a digital academic viewpoint, as well as assisting in tasks that affect the whole organisation. Communication Use effective communication skills through all elements of the role Work closely with Marketing and Communication team to ensure any digital development is effectively branded and communicated Inspire and develop relationships with learners at all levels of the organisation Contributes content to the marketing and communication staff to gather stories, use cases, and case studies to publicise the successes of the transformation work. Communicates and champions the vision for change through activities such as coaching practice owners through vision development, presenting and sharing best practices Delivers presentations to a range of audiences including senior leaders, in order to promote rationales for change and transformation Contribute to an environment in which learning is implemented, evaluated, and shared. Remain abreast of the digital developments and communicate, implement/lead changes as appropriate. Duties in common with other members of staff: To report accidents recording the incident in the relevant book To ensure cost-effective use of resources, to be responsible for managing the relevant budget, and to co-operate with your line manager in the response to regular financial reporting To be an ambassador for the charity To maintain the best appearance of your immediate working area To demonstrate a positive and supportive attitude to staff and volunteers Respect confidentiality applying to all Hospice areas Abide by your Professional Code of Conduct To adhere to the Infection Control Policies and Procedures set by the charity and the Care Quality Commission Health and Safety:To adhere to Fire and Health and Safety regulations and maintain a safe working environment at all times. Policies and Procedures:To take responsibility for being up to date with current policies and procedures and to adhere to these. Equal Opportunities:To treat everyone with whom you have contact through your work with equal dignity and respect regardless of race, colour, gender, sexual orientation, marital status, creed, religion, disability, age, or any other factor that could be used in a discriminatory manner. The above job description is not an exhaustive list of all the duties of the post holder. It will be reviewed in conjunction with the post holder.

Person Specification

Qualifications

Essential

• A good standard of education with at least 5 GCSEs or equivalent grades A-C/4-9, including English and Maths.
• Educated to degree level in relevant subject or equivalent experience
• Hold a teaching qualification or qualified by experience

Desirable

• Masters level study

Experience

Essential

• Experience of designing, delivering and evaluating digital learning and support
• An understanding and commitment to continuous development
• Use of digital media including use of audio, video, social networking, designs etc
• Problem solving within a teaching and learning context
• Developing others practice in digital media when teaching
• Collaborating with ICT teams
• Implementing change and new ways of working, guiding/leading colleagues through a change management process
• Collaborating across the organisation including Marketing and Communication teams, ICT team, digital groups and champions
• Monitoring and support of data collection regarding all activity
• Knowledge of challenges and solutions when working with digital media
• Knowledge and use of digital tools and technology for teaching and learning
• Knowledge, skills, and experience in education, including teaching
• Knowledge of the need for sensitive and empathic approaches as part of teaching and learning, and skills to address learner anxiety

Desirable

• Hospice, health and social care or charity experience

Additional Criteria

Essential

• Effective communication skills to develop relationships, inspire others, and share complex information in a variety of contexts and formats
• Able to work to tight deadlines with flexibility
• Design of technology enhanced materials
• Skills in overcoming barriers to learning to ensure inclusivity, recognising the nature wide variety of barriers
• Excellent organisational skills
• Must be able to work autonomously.
• Excellent teaching skills
• Ability to support individuals and groups to support their digital journey
• Excellent verbal, written and listening interpersonal and communication skills including public speaking and presentation skills
• A strong commitment to diversity and an appreciation of the barriers that people face in accessing opportunities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keech Hospice Care

Address

Keech Hospice Care

Great Bramingham Lane

Streatley

LU3 3NT

Employer's website

https://www.keech.org.uk/ (Opens in a new tab)