Learning Management System Developer

Job description

Job responsibilities

To act as the central point of contact and expertise for PCAT, overseeing the administration and digital development of the platform, providing a high standard of administrative support to the key stakeholders within the PCA.

To ensure systematically streamline and develop technical pathways within PCAT to ensure the continued facilitation of a user friendly and intuitive Learning Management System.

Taking ownership of key project tasks such as: - User acceptance testing - Data migration - System customisation and configuration - Development and launch of training materials - Soft launch and pilot activities - Refreshing learning content - Ensuring accessibility and inclusion

To support with the continued development of projects focused on streamlining workforce systems, learning pathways and the reporting of training data.

Support with the training of users enabling them to manage PCAT and training record queries.

Support staff access to learning systems by organising and managing access training sessions and materials to enable easy access to 'self-service', booking on to face-to-face or e-learning training.

Work with PCA manager to create an annual training calendar for the organisation so that bookable events are available at least six months in advance, and which meets the needs of the workforce and corresponds with organisational objectives.

To support planned meetings and provide updates on PCAT developments, responses and projects to key stakeholders ensuring all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.

Undertake general administration duties in respect of department requirements providing a high standard of administrative organisation e.g. email and diary management.

Support the delivery of the teams mandatory training and online learning development plan social media strategy including creating content, quizzes, e-learning content and help tutorials. for feeds and snippets in various social media sites

The production and provision of accessible and transparent reports from the PCAT system.

To provide first line technical support to end users of the PCAT platform.

The maintenance of existing e-Learning content and associated training materials.

To support in a project administration role, updating project plans, online management tools etc.

Support on the sourcing of external digital learning content for use the organisation.

Assist the PCA Manager in managing a range of Internal and external projects relating to the learning platform.

To have an awareness and understanding of sensitive information, always ensuring strict confidentiality.

Prioritise own work schedule, to ensure an efficient and timely output within all areas of responsibility, to assist in achievement of quality and audit standards.

Person Specification

Analytical and judgemental skills

Essential

• Assess complex information orally, in writing, and electronically to inform work colleagues, clients and other external contacts.
• Assess facts and situations resolving conflicts with data/Information to rectify discrepancies in information presented.
• Identify and deal with problems or refer them on where necessary in a timely manner both in person and virtually
• Problem solving skills
• Ability to work on own initiative and prioritise work.
• Meet daily, weekly & monthly deadlines consistently
• Ensure the effective co-ordination of Data/Information/spreadsheets.
• Well organised with an aptitude for efficient administration

Experience

Essential

• Totara system and experience in Totara or Moodle is essential
• Work experience or training in digital media, web development or similar field
• Clear understanding and evidence of social networking including Twitter, YouTube, blogs etc.
• Demonstrated experience of working in a senior administration system support role with technical systems development.
• IT literacy with demonstrated experience of using a range of IT applications e.g.
• e-Learning.
• Demonstrates experience of delivering short training sessions specific to a LMS site and its functionality as well as supporting the training and development of team members
• Learning Management Systems (Moodle)
• Smart Devices, Phone / Tablet Apps.
• Online tools: surveys, project management, storage
• Excellent interpersonal skills and confidence in dealing with and engaging people
• Sensitivity to staff and patients during times of uncertainty
• Excellent communications skills
• Ability to work independently and as part of a team

Desirable

• Moodle Experience
• Experience of using a web content management system
• Experience of working and writing for intranet and or external websites

Qualifications

Essential

• A good standard of English to O level/GCSE and RSA/OCR level III or equivalent or NVQ III in Business Administration or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rochdale Health Alliance

Address

The Old Post Office

No 2 The Esplanade

Rochdale

Greater Manchester

OL16 1AE

Employer's website

https://rochdalehealthalliance.co.uk/ (Opens in a new tab)